HERO RECRUITMENT GROUP is looking for employees for positions:
team leader care
Working hours
full-time | Permanent
Salary
salary
Responsibility
carry out all client assessments for new clients including risk assessments as part of the Assessment process
to regularly monitor and review clients updating documentation including support plans as required
to carry out introductory visits of new care workers to a client
to ensure all client visits are always covered
to be part of the on-call team in case of an emergency on a rota basis
to identify Care Workers to cover for any absences, this may be due to sickness or holiday
allocate suitable alternative Care Workers when Care Workers notify they are unable to attend a call
to be actively involved with the induction of all new Care Workers
registered branch manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
identify service and policy development changes needed to ensure a continuing excellent quality service level in the branch
manage and resolve customer concerns and complaints in the branch to identify and prevent early potential loss or delivery of poor customer care. Investigate any complaints and actions in a timely and professional manner
manage Employee Relations in the branch to ensure compliance, engagement, and overall employee satisfaction
in conjunction with the Area Care Manager identify any recruitment needs in line with the HVS programme and budget
ensure all assessments and reviews are completed within agreed timescales, updated, and documented effectively
to ensure that all policies and procedures are communicated and implemented effectively within the branch
ensure there is a clear development and succession plan in place for all direct reports to help improve their performance and maximise their potential
to identify and actively participate in new business opportunities for profitability and growth in the branch
care & support worker
Working hours
full-time | Permanent
Salary
salary
Responsibility
identifying and meeting the needs of Individuals following individual care plans
home manager
Working hours
full-time | Permanent
Benefits
company car
Salary
salary
Requirements
minimum 3 years experience in Crisis intervention management - desirable
working closely with local authorities
NVQ Level 5 in Childcare would be preferred or Minimum Level 3
understanding of looking after children
flexible to work different days and hours if required
excellent communication, leadership, and management skills
excellent Administrative Skills
A passion for working with children
Contract type
full Time
Responsibility
escalate concerns
report any concerns to the necessary heads of department as soon as possible
supported living manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
to encourage effective working relationships within the house and with the multi-disciplinary team approach to promote a high-quality service
maintain close working relationships with professional partners to achieve successful clinical care outcomes and achievement of management performance objectives
to promote a therapeutic environment in line with the principles of ordinary living
to function as a Care Coordinator for named clients and to assist in ensuring individuals’ needs are addressed proactively through sound care planning including meeting clinical needs
lead the care team to ensure that residents’ physical, emotional and social needs are identified and met through assessment and care planning
carry out appraisals and ensure development needs are met through appropriate training and staff development programmes
to assist the Registered Manager by leading the care team in achieving and where possible exceeding, care standards determined by CQC, Local Authority Contract Monitoring
assess all aspects of Client care needs and provide health supervision and direct care when required