HENRIETTA STREET HOTEL is looking for employees for positions:
maintenance supervisor
Working hours
full-time
Language
italian
Responsibility
for You
drawing inspiration from the Italian food tradition, the menu explores new interpretations using local ingredients and products
the team mainly works with seasonal products and offers menus that are rich, generous and diverse
site Inspection
be the main contact for all maintenance related issues
complete repairs when required and work with external contracts to ensure properties are fully operational
spot potential areas of improvement and take proactive measures to make improvements
henrietta Hotel opened in 2017 in the heart of Covent Garden, the hotel is composed of 40 rooms, divided in two buildings
Requirements
growth & Learning opportunity
2 days off per week, 48 hours guaranteed hours each week
possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland
surrounded by a wonderful team and consultant chef
beautiful family meals
regular staff rewards and recognition - Not limited to our legendary christmas party giveaways
exclusive discounts with ClassPass on Fitness & Lifestyle Class, Treatments, Workshops
discount on Food & Drink in our 4 other venues in London including our famous ECC - Chinatown
chef de partie
Working hours
full-time
Language
italian
Salary
salary
Responsibility
● Set-up the kitchen prior to the restaurant’s opening
● Assist with food preparation
● Support the kitchen team by taking over a section
● Maintain a high level of food quality and production with the aim of exceeding our guest’s expectations
● Wrap unused items and store them in proper areas at the end of a shift
● Clean and sanitize the kitchen and its areas before the restaurant closes
● Adhere to quality, hygiene, and cleanliness standards
● Apply all Health & Safety and food quality regulations
Requirements
● Possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland
● Staff discounts and benefits
● Pension scheme
barista
Working hours
full-time
Language
italian
Salary
salary
Responsibility
experience, top presentation, ambition, zero pretension - this is what we are looking for in our Baristas
the Barista must be impeccable in all areas of our activity – drinks, cleanliness of his bar station, guest relation, speech, and presentation
● If the server is absent for whatever reason, the barista nonetheless ensures that the client’s needs are covered
● Communicate with the Bar Manager for inventory issues, client comments, and general reporting
● Comply with all reasonable direction and/or requests from the Management Team
Requirements
● Possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland
● Staff discounts and benefits
● Pension scheme
barista experience: 1 year
hospitality: 1 year
customer service: 1 year
housekeeping supervisor
Working hours
full-time
Language
italian
Responsibility
manage daily, weekly and monthly operations of the Housekeeping department
recruit, train and mentor the Housekeeping team, creating a positive work environment
encourage a culture of efficient and effective working practices to increase employee productivity
plan the weekly rota for the Housekeeping team and manage employees’ holidays, in cooperation with the Duty Manager
monitor and inspect daily the bedrooms, public areas and staffs, ensuring the company standards are met
the Housekeeping Manager is responsible for planning, organising and developing all operations of the housekeeping department to ensure a high level of cleanliness, following all guidelines and ensuring that the highest standards are met
foresee and report any issues affecting the Housekeeping operations to the Duty Manager, work closely with the Maintenance team
manage and lead the housekeeping team to deliver a high quality service to our guests, ensure the maintenance and cleaning of the rooms
Requirements
experience in a similar role and venue
social, engaging and motivated
flexibility to respond quickly and positively to a range of work situations
effective communication and leadership skills, with the ability to communicate across of levels
on the job and personalised training to develop the technical and managerial skills necessary to develop a clear career path
problem-solving and decision making skills
possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland
attention to details and customer needs
Contract type
full time
receptionist
Language
italian
Working hours
full-time | Part-time
Salary
salary
Responsibility
ensure the reception and coordination of arrivals and departures of guests, respecting quality standards
at night, ensure the daily End Of Day closing on Opera, control cash receipts
maintain efficient administration within the department preparing and submitting operational reports on time
ensure all equipment of the department is kept clean and in good working condition
at night, advance the administrative tasks such as debtor reminders, payment checks
at night, ensure the check-in of potential late arrivals or apply our no-show procedure
at night, ensure rounds in floors/hotel, and report non-conformities
take charge of the hotel switchboard, inform customers, and redirect calls
Requirements
social, engaging and motivated
flexibility to respond quickly and positively to a range of work situations
be well spoken with excellent communication skills
knowledge as well as abilities in other languages would be beneficial
on the job and personalised training to develop the technical and managerial skills necessary to develop a clear career path
attention to details and customer needs
possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland
staff discounts and benefits
bartender
Working hours
full-time
full-time | Part-time
full-time | Permanent
Language
italian
Salary
salary
Responsibility
experience, top presentation, ambition, zero pretension - this is what we are looking for in our Baristas
experience, knowledge of mixology, top presentation, ambition, zero pretension - this is what we are looking for in our bartenders
the Barista must be impeccable in all areas of our activity – drinks, cleanliness of his bar station, guest relation, speech, and presentation
the Bartender must be impeccable in all areas of our activity - cocktails, cleanliness of his bar station, guest relation, speech and presentation
● If the server is absent for whatever reason, the barista nonetheless ensures that the client’s needs are covered
create a welcoming environment for guests, assess their needs, present the cocktails menu and make recommendations
● Comply with all reasonable direction and/or requests from the Management Team
greet and interact with guests
Requirements
● Possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland
possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland
● Staff discounts and benefits
staff discounts and benefits
● Pension scheme
pension scheme
staff food
Contract type
full time/ Part time
waiter
Working hours
full-time | Permanent
Language
italian
Salary
salary
Responsibility
in cooperation with the F&B Director, oversee all restaurant operations, ensuring the smooth running of the service
in cooperation with the F&B director, plan rotas, train and supervise the restaurant team
assist in setting and maintaining the company standards for the restaurant service and food quality
ensure consistent, high quality food and drinks are served to customers
greet and interact with guests
create a welcoming environment for guests, assess their needs and make recommendations
set the tables and ensure the good overall presentation of the restaurant
present and explain the menu to guests
Requirements
possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland
staff discounts and benefits
pension scheme
sommelier
Working hours
full-time | Part-time
full-time
Language
italian
Salary
salary
Responsibility
be present throughout service ensuring smooth running of all operations
assist in setting and maintaining the company standards for the restaurant and wine service
greet and interact with guests
present and explain the wine menu to guests. Be familiar with all the wines on the list and their prices
create a welcoming environment for guests, assess their needs and make wine recommendations
create a welcoming environment for our guests, assess their needs and make wine recommendations
recommend food and wine pairings
advise guests on wines based on their personal tastes and food choices
Requirements
possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland
engage and visit different suppliers for a clear view of the wine bar supply chain
staff discounts and benefits
pension scheme
staff food
hotel receptionist
Language
french
Responsibility
greet and assist all guest as soon as they come in
respond to all guest questions and requests, offering a personalised service adapted to each request
ensure that a high level of customer service is always provided, respecting our quality standards
in coordination with the Front Office Manager, deal with customer complaints
ensure the good communication and coordination between the hotel's departments
participate in the management of the hotel’s switchboard, inform customers, and redirect calls
participate in the management of the hotel's general mailbox by replying and redirecting emails
assist with administrative tasks at the front desk, maintaining efficient administration within the department, preparing, and submitting operational reports on time
Requirements
social, engaging and motivated
flexibility to respond quickly and positively to a range of work situations
be well spoken with excellent communication skills
knowledge as well as abilities in other languages would be beneficial
on the job and personalised training to develop the technical and managerial skills necessary to develop a clear career path
attention to details and customer needs
possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland
staff discounts and benefits
maintenance technician
Language
italian
Contract type
manage relationships with contractors and service providers
be aware of all the maintenance contracts in place with the relevant companies
arrange and coordinate quotations from suppliers when major repairs and renovations are required
schedule and coordinate contractors and service providers
manage the onsite activity of all contractors
ensure the repairs conducted by contractors are done properly
Responsibility
schedule the renovations and repairs in such a way it does not affect the venues operations and does not disturb the guests
in cooperation with the Operations Management, develop maintenance budget, and prepare necessary reports to ensure the budget is controlled, and that all expenses are kept in line with budget guidelines
conduct regular audits and inspections to assess, identify and mitigate any safety vulnerabilities or gaps
control and monitor inventory of maintenance supplies and ensure adequate stock
order all maintenance supplies
position: Maintenance Supervisor at Henrietta Hotel
regularly inspect all the emergency and safety tools, ensuring proper functioning
