supervisor
6 the last 311 days, recently 2023-12-08
Responsibility
- experience in a similar field is necessary
- supervise and coordinate the activities of kitchen staff and food production
- push the team to meet targets and goals set by the manager
Show more +44 - work as part of a large team to create picture-perfect desserts and drinks from our extensive menu
- ensure food preparation and cooking processes meet quality and safety standards
- maintain customer satisfaction and overall performance of the FOH team
- to uphold the Heavenly Desserts premium service experience consistently for all our guests
- oversee inventory management, including ordering and stocking of supplies
- follow all health and safety guidelines, policies and procedures and maintain a spotlessly clean working environment
- taking customer orders, serving customers and providing excellent customer service
- train and mentor kitchen staff on proper food handling, preparation, and cooking techniques
- build relationships with fellow team members and deliver World Class Customer Service to our guests
- upholding compliance towards all health and safety, food safety guidelines, following policies and procedures and maintaining a spotlessly clean working environment
- monitor and enforce adherence to food safety regulations and sanitation guidelines
- maintain a clean and organised work place so that employees can locate resources and products as needed
- collaborate with management to develop menus, create recipes, and plan special events or promotions
- perform daily and weekly cleaning tasks without prompting
- to be able to manage certain administrative duties including restaurant due diligence, stock control, ordering and opening/closing the restaurant
- A minimum of one-year catering/food handling/customer and managerial experience is preferred, however, training will be provided to the right candidate
- maintain a clean and organized kitchen environment
- leading high performing team with great energy and enthusiasm
- communicate information to the Manager so that the team can respond as necessary to create a premium environment during each shift
- deal effectively with customer complaints and queries in store taking responsibility to resolve these wherever possible
- to contribute to Heavenly Desserts success by providing world-class customer service to all of our guests
- handle customer inquiries, complaints, and special requests in a professional manner
- build relationships with fellow team members of respect and courteous, and be a proud ambassador of Heavenly Desserts
- end of day cashing up and key holding responsibility. Build a World Class Team
- prepare our desserts to the highest possible standard for each and every guest. • Build relationships with fellow team members and deliver World Class Customer Service to our guests
- help your manager to plan and complete training and development for the team
- act with integrity, honesty and knowledge that promotes the culture and values of Heavenly Desserts
- support your manager with motivating, coaching, engaging and managing the team to drive team member performance
- anticipates guest and business needs by constantly evaluating environment and customers for cues
- support your manager by ensuring you lead by example and represent the brand values in how you work
- we are seeking fun, customer focused and energetic Team members to join our Heavenly Desserts store! We are the U.K.’s premium dessert company offering our guests a world class dining experience while serving the finest desserts and exquisite beverages
- communicate information to the owner so that the team can respond as necessary to create a premium environment during each shift
- maintain accurate Team Files whenever you are responsible for the store
- ensure daily HACCP procedures are completed, checked and recorded
- prepare, present & serve our desserts to the highest possible standard for each and every guest by adhering to all recipe and presentation standards
- presents oneself professionally, be well-groomed, ensure adherence to health and safety rules and quality store operations standards are met or exceeded
- ensure that the team are aware of our emergency procedures and fire training/evacuation points
- to create the Heavenly Desserts experience for our guests by providing courteous, prompt service, quality beverages and desserts, and maintaining a clean and comfortable restaurant environment
- inform your manager immediately of an EHO visit and support them with any information they require
- maintain a clean working station whilst adhering to health & safety standards
- to keep company standards high by ensuring that all food and beverage that leaves the kitchen is of great quality
- all food products should be correctly labeled, in date and on display
- operate standard kitchen equipment safely and efficiently
- to always uphold compliance towards any health and safety, food safety guidelines, following policies and procedures while maintaining a clean working environment
Requirements
- previous experience in a supervisory role in the hospitality or food service industry
- strong knowledge of kitchen operations, food preparation, and cooking techniques
- familiarity with food safety regulations and sanitation practices
Show more +13 - excellent leadership and communication skills
- ability to work in a fast-paced environment and handle multiple tasks simultaneously
- flexibility to work evenings, weekends, and holidays as needed
- bartending experience is a plus
- supervising experience: 1 year
- restaurant: 1 year
- restaurant management: 1 year
- food service: 1 year
- bar management: 1 year
- supervising: 1 year
- hospitality: 1 year
- customer service: 1 year
- management: 1 year
low salary - 16% lower than the average in this position
Earnings for position supervisor
supervisor - How much money do you make working at this position?
Average salary at company HEAVENLY DESSERTS is 1760£.
The national average salary is 2200£.
1300 £
Lowest
Lowest
2550 £
Average
Average
3800 £
Highest
Highest
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