HANDICARE ACCESSIBILITY is looking for employees for positions:
supply chain manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
development, introduction and enhancement of contemporary / world class MP&L systems, processes, and philosophies
support Group Purchasing & SBU lead buyers in identifying potential suppliers
liaising between suppliers, manufacturers, relevant internal departments, and customers
bill of Materials
take the operational lead on day-to-day supplier management, monitoring supplier progress – quality, delivery and ensuring sufficient stock levels whilst minimising inventory
create best-in-class inventory / stock control / scheduling processes • Standard Operating Procedures
basic MRP, back-flushing techniques and shortage elimination
use structured problem-solving techniques within the supply chain
technician
Working hours
full-time | Permanent
Salary
salary
Responsibility
perform preventive maintenance of wave soldering equipment
prepare boards for machine soldering operation, clean boards and masks designated areas. Inspect PCB's for defects
responsible for the set-up and operation of wave soldering machine used in soldering of PCB under limited supervision
perform preventive maintenance of wave soldering equipment including de-drossing according to service procedures
check circuit boards in process for missing solder, solder bridges, missing parts and lifted parts
Requirements
familiar with Sun East and EPM wave soldering soldering machines
experience in set up and Profiling of PCB with lead free solder
ability to read work instructions and follow procedures
knowledge of various solders and Fluxes an advantage
ability to read and identify through-hole components
good communication skills
strong written and verbal skills
ability to learn new skills and assume new responsibilities
service administrator
Working hours
full-time
Salary
salary
Responsibility
liaise with sub-contractors to schedule prep work in a timely manner
answering the telephone to our customers and dealing with customer enquiries in a timely manner
providing excellent customer service at all times
help in cross-training of existing associates and the training of new starters
carry out other associated admin tasks outlined on associate skills matrix
booking and confirming customer appointments via phone and post
to prioritise and schedule in an efficient manner, the field service engineer’s jobs and to reach KPI’s and targets for Companion and Local Authority
liaison and integration with other internal departments in the business
quality engineer
Working hours
full-time | Permanent
Salary
salary
Responsibility
support the QM with identified improvement activity, collection and analysis of data, identification of actions and execution of the actions
support collection and presentation of KPI’s
support design for quality in processes and products
supports and undertakes PFMEA and the ECN process
maintain the company’s Business Management Systems ensuring compliance to ISO9001, 14001, ISO 45001 and ISO 13485 and FDA QSR requirements
support the adherence of the ISO 13485 medical standard
review processes and available data sources for opportunities for improvement. Identify actions and drive them to completion, either individually, as part of a team or as facilitator for appropriate other teams
to locally implement and monitor Quality Policies and Processes, ensuring embedding and approval of all Quality documents
Requirements
knowledge of ISO9001
excellent IT skills and ability to analyse ‘big data’
experience analysing and interpreting data with good reporting skills
excellent interpersonal skills and ability to communicate at all levels
material planner
Working hours
full-time | Permanent
Salary
salary
Responsibility
ensure the achievement of the daily, weekly and monthly schedule for OTIF delivery and maintain the appropriate metrics
designer
Working hours
full-time | Permanent
Salary
salary
Responsibility
produce 3D drawings using software within ‘Solidworks’ within agreed KPI’s inline with agreed processes
complete revisions, reworks and feasibilities as appropriate
liaise with engineers and surveyors to resolve issues/queries
use CRM to update order progress through the business
input data into Applications specific spreadsheets to aid reporting and tracking of drawings/ amendments
support GDS, Field Service, Sales, Production and RND in resolving customer queries
assist the customer service team as appropriate with complaints
be involved in and instigate any process/ customer service improvements for the team
Requirements
excellent customer service skills
technically competent
good communicator both verbal and written at all levels
ability to look for improvements in processes/ procedures
attention to detail & focused
PC literate
ability/willingness to learn a new design system
purchase ledger clerk
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
maintenance of Purchase Ledger for the entities
query resolution for supplier queries, including chasing up other departments for action as and when required
managing the purchase ledger email inboxes as well as the receipt of invoices to a third-party scanning provider
liaising with internal and external stakeholders
administrative duties in line with the maintenance of the company processes
setting up of vendor accounts and bank details in line with Group policy
performing statement of account reconciliations
performing Trade Creditor reconciliations and other month end reporting duties
Requirements
excellent verbal and written communication skills in English
minimum GCSE English and Maths or equivalent Grades A-C
intermediate knowledge of Excel including pivot tables, lookups, and other basic formula, with a high level of confidence using IT software
prior experience of working within European SSC environment an advantage
analytical approach to their work and a confident approach to questioning processes
minimum 2 years working in high volume purchase ledger department
high level of organisation skills
experience of working within a fast paced, complex manufacturing environment
production supervisor
Working hours
full-time | Permanent
Salary
salary
Requirements
strong organisational skills and the ability to multi-task
mechanically minded with experience working with machinery in a machine shop environment
experience working with Robotics and Welding
previous experience working in a Team Management position
ability to work in a busy environment and able to work under own initiative
understanding of Lean Manufacturing principles and experience managing projects
production team leader
Working hours
full-time | Permanent
Salary
salary
Responsibility
lead and motivate a small team within production
allocating daily tasks to operators and ensuring output against SIC’s and in line with health & safety standards
monitor quality conformance in the area
record, and report on the output in line with production schedule
stock control – monitor parts and shortages
be actively involved in projects and improvements of the area
setting, checking and calibration of all gauging equipment
responsibility for TPM and 5’s of the area
Requirements
assembly and test build experience
experience of CNC or precision machinery
organised, methodical and logical with a positive attitude towards problem solving
must have flexibility in working hours
engineering experience would be an advantage
customer service advisor
Working hours
full-time | Permanent
Salary
salary
Responsibility
communicate with customers, suppliers and installers through inbound calls, outbound calls and emails
order Entry, Parts Ordering and other admin duties
agree Customer installation through sign off process and confirm installation dates
liaise with suppliers and manage out of stock items and delivery schedules
liaise with installers regarding new jobs, remedials and call outs
promote the company in the best possible light at all times
Requirements
ability to build strong working relationships, both with customers and internally
excellent communication skills, both verbal and written
ability to persuade, influence and negotiate effectively at various levels within the organisation
ability to effectively manage own diary and time
customer Service Experience, ideally in the bathing industry but not essential
good understanding of relevant IT systems, including Dynamics CRM and AX
good understanding of all products offered by Companion/Handicare
direct B2C sales or customer service experience, including customer queries, complaints and show a high level of understanding and empathy at all times