GROUP 1 AUTOMOTIVE UK is looking for employees for positions:
quality manager
Working hours
permanent
Responsibility
about the position
alongside this is maintain customer complaint logs and supply feedback / trend analysis to Heads of Businesses and Department Managers
other tasks include
provide effective support to managers in relation to HSO-ISO and Group 1 Automotive internal auditing
to provide excellent support and guidance in relation to customer care
to develop, implement and manage a Customer Care programme
investigating and resolving customer complaints
the core objectives of this role is to establish, implement and maintain an effective quality management system and to report to the management team on measurable performance improvements
contact centre advisor
Working hours
permanent
Responsibility
group 1 Automotive
customer Contact Centre Advisor
about the position
the successful candidate for our Customer Contact Centre Advisor position will have previous experience in a similar role and proven customer service skills
are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?
if the answer is yes to the above then we want to hear from you! Our contact centre based in Chelmsford is looking to recruit a new Customer Contact Centre Advisor
identify to the Customer Support Team Manager, areas in which there is a potential for improvements in efficiency, business opportunity, and other general good practice
maintain regular contact with our customers to advise them of key moments in their vehicle ownership, and introduce them to other offers that will be of interest to them
Requirements
customer awareness
ability to work to deadlines and targets
strong teamwork skills
confident and professional communication skills
full driving licence
about us
the Group 1 Automotive network is a well-established and growing automotive group in the UK, with offices also in America
group 1 Automotive is the 7th largest dealer group in the UK
marketing executive
Working hours
permanent
Responsibility
group 1 Automotive
marketing Assistant
about the position
to develop, plan and implement a sustained online and offline marketing strategy
to work with both the OEM and Group franchise retailer network to support the delivery of quarterly marketing plans
measure and present sales and marketing success metrics and adjust strategy accordingly
work closely with the internal marketing, creative, and CRM teams, along with 3rd party suppliers to maximise the performance of campaigns
planning, organisation and end-to-end execution of campaigns, promotions and events
Requirements
proven experience with delivering marketing plans and campaigns
an interest in automotive
meticulous eye for detail
strong written and verbal presentation skills
ability to work to deadlines and targets
ability to work as part of a team and lead when required
an understanding of the importance of exceptional customer experience
strong teamwork skills
team leader
Working hours
permanent
Responsibility
group 1 Automotive
MINI Team Leader
about the position
about our requirements
the successful candidate for our MINI team leader position will be responsible for the day to day running of the MINI showroom and workshop, ensuring the service and repair technicians achieve their daily targets
assisting the service manager in ensuring the department provides the best possible service to the customers and achieves agreed profits and retention levels
this role will be covering workshop control, sales preparation and customer service and a perfect opportunity for aspiring managers or future leaders
are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?
Requirements
experience in a main dealer environment
strong industry knowledge
aptitude for multi-tasking
an eye for detail
ability to work under pressure
quality awareness
communication skills
full driving licence
vehicle technician
Working hours
permanent
apprenticeship
Benefits
company car
service car
Language
english
Responsibility
group 1 Automotive
group1 Automotive
JLR Level 3 Technician
JLR Level 4 Technician
volkswagen Vehicle Technician
ford Vehicle Technician
skoda Vehicle Technician
vehicle Technician
Requirements
to have good manual dexterity
A keen interest and enthusiasm for automotive vehicles and the industry as a whole
to be honest and trustworthy with a willingness to learn
A positive attitude and work ethic, with high level of professionalism
aptitude for multi-tasking
NVQ Level 3 qualification in Vehicle Maintenance and Repair
EV Certification / Experience beneficial
an eye for detail
service manager
Benefits
company car
service car
Working hours
permanent
Responsibility
group 1 Automotive
service Manager
aftersales Manager
assistant Service Manager
about our requirements
about the position
you will be hands on in nature, financially aware, have effective communication skills, a keen eye for detail and the ability to negotiate at all levels
the successful candidate for our Assistant Service manager position will be responsible for assisting our Aftersales Manager in order to progress and maintain growth in the department., ensuring the service and repair technicians achieve their daily targets
Requirements
experience in a main dealer environment
strong industry knowledge
aptitude for multi-tasking
an eye for detail
ability to work under pressure
quality awareness
communication skills
full driving licence
developer
Working hours
permanent
Responsibility
group 1 Automotive
BPM Developer/Analyst
participate in meetings with subject matter expects and gather business requirements for processes
develop workflows utilizing low code solutions
contribute in a team environment
learn the industry surrounding subjects that include inventory, accounting, audit, finance, and service
integrate processes with 3rd party solutions/tools
continually learn and evaluate processes for improvement
Requirements
analytical and problem solver
familiar with low code BPM tools
SQL
effective communicator
process improvement
team oriented
basic understanding of a programming language
about us
senior buyer
Working hours
permanent
Benefits
company car
service car
Responsibility
maintain and influence a network of contacts across the business, industry and supplier base
negotiate with suppliers to enable us to deliver on best value
to carry out contract administration responsibilities where applicable
support the Procurement Manager in developing and implement procurement processes
manage relationships with new and existing internal senior stakeholders and suppliers
supporting Procurement Manager with continuous improvement of procurement processes
purchasing planning, scheduling and forecasting
identifying and proposing alternative sources of supply where necessary
buyer
Working hours
permanent
Benefits
company car
service car
Responsibility
maintain and influence a network of contacts across the business, industry and supplier base
to carry out contract administration responsibilities where applicable
support the Senior Buyer and Procurement Manager carrying out procurement processes
manage relationships with new and existing internal senior stakeholders and suppliers
supporting Senior Buyer and Procurement Manager with continuous improvement of procurement processes
purchasing planning, scheduling and forecasting
identifying and proposing alternative sources of supply where necessary
solving potential supply issues and manage these issues to minimise their effect on the overall business
hr administrator
Working hours
permanent
Responsibility
coordinating the appointment process for successful applicants, including the preparation of appointment letters and new starter paperwork
accepting resignations on behalf of management
amending employee contract details
liaising with payroll and management as required
maintaining employee files
assisting high level administration, such as compensation and benefits for the group
about our requirements
Requirements
ability to work to deadlines and targets and/or within a high pressured environment
strong teamwork skills
strong organisational and multi-tasking skills
confident and professional communication skills
HR experience is not a pre-requisite but would prove useful in the position
about us
the Group 1 Automotive network is a well-established and growing automotive group in the UK, with offices also in America
group 1 Automotive is the 7th largest dealer group in the UK
Changes in earnings for the position vehicle technician
0800 £1.6K £2.4K £3.2K £4K £4.8K £
0800 £1.6K £2.4K £3.2K £4K £4.8K £
5K £
2024
5K £
2025
Changes in earnings for the position sales executive