GO-CENTRIC  Salary

PANORAMIC HOUSE BANKSIDE THE WATERMARK GATESHEAD NE11 9SY ENGLAND
TIN: 07377180

GO-CENTRIC
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GO-CENTRIC is looking for employees for positions:

contact centre advisor

Working hours

  • permanent

Language

  • english

Responsibility

  • assessing online application forms via inbound and outbound telephone calls
  • processing of membership applications, ensuring accuracy in every application
  • dealing with payments efficiently and securely
  • maintaining accurate records of all client interactions
  • ensuring compliance of service levels required by the contractor
  • meeting and exceeding contractual targets
  • providing exceptional customer service to help build patient base
  • interactive days with the client and building rapports

Requirements

  • higher/further educational qualification or the equivalent
  • contact or call centre experience of both inbound and outbound calls
  • experience of working a customer facing environment
  • CRM experience