service manager
Responsibility
Requirements
Current offers for the position:
IT Service Manager London
We are hiring for Incident / Service Management Consultant / ITSM Knowledge ManagerLocation : Remote and 2 days in London, Milton Keynes, or East Kilbride officeEnabling the Service Desk, Product Teams and Resolver Groups to create knowledge articles resulting from the resolution of Incidents and Problems to ensure that all critical knowledge is retained within the processDeveloping and maintaining the Knowledge Base, identifying critical knowledge to ensure that all users are equipped with the IT knowledge required to do their day to day activitiesChampioning knowledge management awareness, tools and techniquesDocumenting and maintaining Knowledge Management strategies, processes and procedures for the capture, storage, validation and retrieval of knowledgePerforming the role of Major Incident Manager on an ad hoc basis, as part of a wider Major Incident support teamKey Skills : Incident / Service Management / ITSM / Change ManagementJob Type: Full-timeSalary: £480.00-£495.00 per dayBenefits:Work from homeSchedule:8 hour shiftDay shiftMonday to FridayExperience:IT service management: 5 years (preferred)ITSM: 3 years (preferred)Licence/Certification:SC CLEARED (required)Work Location: One locationReference ID: Incident / Service Management / ITSM / Change Management
ITSM Service Manager London
We are hiring for Incident / Service Management Consultant / ITSM Knowledge ManagerLocation : Remote and 2 days in London, Milton Keynes, or East Kilbride officeEnabling the Service Desk, Product Teams and Resolver Groups to create knowledge articles resulting from the resolution of Incidents and Problems to ensure that all critical knowledge is retained within the processDeveloping and maintaining the Knowledge Base, identifying critical knowledge to ensure that all users are equipped with the IT knowledge required to do their day to day activitiesChampioning knowledge management awareness, tools and techniquesDocumenting and maintaining Knowledge Management strategies, processes and procedures for the capture, storage, validation and retrieval of knowledgePerforming the role of Major Incident Manager on an ad hoc basis, as part of a wider Major Incident support teamKey Skills : Incident / Service Management / ITSM / Change ManagementJob Type: Full-timeSalary: £480.00-£495.00 per dayBenefits:Work from homeSchedule:8 hour shiftDay shiftMonday to FridayExperience:IT service management: 5 years (preferred)ITSM: 3 years (preferred)Licence/Certification:SC CLEARED (required)Work Location: One locationReference ID: Incident / Service Management / ITSM / Change Management
Service Transition Manager London
Our company is seeking a Service Transition Manager to join our growing team. The ideal candidate will have experience developing and implementing service transitions of complex enterprise products and solutions. The successful candidate will be responsible for leading the Service Transition activities of multiple projects and will work closely with the project managers on a day-to-day basis.Responsibilities:Should have strong experience in IT service definition / delivery and organisational change & ntegrate new services into the 'business as usual' environmentExpertise in assessing risks inherent in proposed transitions, potential scheduling, reduse performance issues to have minimum / no impact on servicesAblity to design, implement maintain robust transition plan(s)Highly preferred expertise in Operations/problem management, Safe Agile & Running live production capabilities Engage with all suppliers as required to complete production and approval service delivery documentationCreate and maintain organizational service agreements.Manage the transition of services to a new supplier or organization.Close out business processes with one or more suppliers.Lead the transition to a new business process.Comply with all contractual obligations in the course of a transition.Work with key stakeholders to effect a smooth transition.Key Skills : Service Transition Manager / Service Owner / IT Service Manager / Senior Service Management AnalystJob Type: Full-timeSalary: £350.00-£600.00 per dayBenefits:Work from homeSchedule:8 hour shiftExperience:Service / Transition / Incident / Problem Management: 8 years (preferred)Licence/Certification:SC Cleared (required)Work Location: Hybrid remote in LONDON
Service Transition Manager Bristol
We are Hiring for Service Transition manager RoleLocation: 1 day in Corsham - 3 days in Bristol - 2 days remote.IR35: INSIDE"DV Sole UK National"Minimum Requirement:Key Responsibilities:Orderbook DevelopmentContinue the development of the new IES Orderbook (draft under construction by IES PIO Dep Hd).Define process, tooling and transition to BAU once these (and the IES Orderbook baseline) are accepted.Agile LACE DevelopmentCohere the development of a LACE (Lean Agile Centre of Excellence), utilising existing IntSys and incoming ASDT expertise.Define business blueprint, process, tooling, upskilling and transition to BAU, once these are accepted.SAFe AgileITILMS OFFICEBiz designPower BiJob Types: Fixed term contract, Temporary contractContract length: 6 monthsSalary: £650.00-£700.00 per dayBenefits:Work from homeSchedule:8 hour shiftAbility to commute/relocate:Bristol, Bristol: reliably commute or plan to relocate before starting work (required)Experience:Retail sales: 1 year (preferred)Customer Service: 1 year (preferred)Licence/Certification:DV clearance (preferred)
IT Service Manager East Kilbride
We are Hiring for IT Service manager RoleWork Location : Remote - East Kilbride, 2 days a week in OfficeInside IR: 35"SC clearance mandatory"Minimum Requirement:Looking for someone who can drop into the existing service management operation and hit the ground runningFlexible and broadly deployable, confident with technical disciplines and has a successful track record of leadershipAbility and confidence to take ownership and is able to pick up some of the technical pieces as requiredITIL V3 or V4 and ITSM would be beneficial – working knowledge would be acceptableHands-on experience with Service Now or Service AnywherePrevious experience in an Incident Management, Problem Management, Knowlegde Management or CI/CD Management role would be good to haveJob Types: Temporary contract, Fixed term contractContract length: 6 monthsSalary: £600.00-£660.00 per dayBenefits:Work from homeSchedule:8 hour shiftAbility to commute/relocate:East Kilbride, South Lanarkshire: reliably commute or plan to relocate before starting work (required)Experience:Information Technology: 1 year (preferred)Licence/Certification:SC clearance (preferred)
Salary in other companies in the position service manager
VENTULA CONSULTING | 14000 £ | 9500 £ 14000 £ |
I3WORKS | 12550 £ | 9500 £ 14000 £ |
FRYERMILES RECRUITMENT | 11000 £ | 9500 £ 14000 £ |