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GETFIX is looking for employees for positions:
customer service advisor
customer service advisor
office administrator
electrician
domestic gas engineer
Working hours
full-time
Requirements
proven experience in customer service, scheduling, or administrative roles
strong communication skills, both written and verbal
excellent organizational and multitasking abilities
ability to adapt to changing priorities and handle high-pressure situations
attention to detail and a commitment to accuracy
positive attitude, patience, and empathy when interacting with customers
administrative: 2 years
Responsibility
collaborate with engineers and other departments to ensure swift resolution and customer satisfaction
engineer Diary Planning: Collaborate closely with our team of engineers to optimize their schedules and maximize efficiency. Allocate appointments, service calls, and tasks while considering geographic location and technician availability
job Scheduling: Effectively manage the scheduling of engineer appointments, ensuring minimal downtime and prompt resolution of customer issues. Prioritize urgent requests and allocate resources accordingly
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