proven experience in customer service, scheduling, or administrative roles
strong communication skills, both written and verbal
excellent organizational and multitasking abilities
ability to adapt to changing priorities and handle high-pressure situations
attention to detail and a commitment to accuracy
positive attitude, patience, and empathy when interacting with customers
administrative: 2 years
Responsibility
collaborate with engineers and other departments to ensure swift resolution and customer satisfaction
engineer Diary Planning: Collaborate closely with our team of engineers to optimize their schedules and maximize efficiency. Allocate appointments, service calls, and tasks while considering geographic location and technician availability
job Scheduling: Effectively manage the scheduling of engineer appointments, ensuring minimal downtime and prompt resolution of customer issues. Prioritize urgent requests and allocate resources accordingly
office administrator
Working hours
full-time
Salary
salary
Requirements
proven experience in customer service, scheduling, or administrative roles
strong communication skills, both written and verbal
excellent organizational and multitasking abilities
ability to adapt to changing priorities and handle high-pressure situations
attention to detail and a commitment to accuracy
positive attitude, patience, and empathy when interacting with customers
administrative: 2 years
Responsibility
collaborate with engineers and other departments to ensure swift resolution and customer satisfaction
engineer Diary Planning: Collaborate closely with our team of engineers to optimize their schedules and maximize efficiency. Allocate appointments, service calls, and tasks while considering geographic location and technician availability
job Scheduling: Effectively manage the scheduling of engineer appointments, ensuring minimal downtime and prompt resolution of customer issues. Prioritize urgent requests and allocate resources accordingly
electrician
Working hours
full-time
Benefits
company car
Salary
salary
Responsibility
read and interpret blueprints, schematics, and electrical diagrams to determine the layout and installation of electrical systems
conduct electrical installations, repairs, and maintenance in accordance with industry standards and regulations
install, maintain, and repair electrical wiring, fixtures, and equipment
diagnose and troubleshoot electrical issues, providing effective solutions
test electrical systems and components to ensure they are functioning properly and safely
collaborate with other team members and communicate effectively with clients
troubleshoot electrical issues and identify potential problems
work on a variety of projects, including residential and commercial assignments
Requirements
proven experience as an electrician or in a similar role
knowledge of electrical codes, regulations, and safety standards
proficient in blueprint reading and interpreting technical drawings
strong understanding of electrical theory and principles
approved Electrician certification or equivalent qualification
previous experience in electrical installations, repairs, and maintenance
ability to work independently or as part of a team
strong understanding of industry regulations and safety practices
domestic gas engineer
Working hours
full-time | Permanent
Benefits
company car
Salary
salary
Responsibility
conduct routine inspections and maintenance on domestic gas appliances, identifying and resolving issues to ensure optimal performance and safety
perform installations and replacements of gas boilers, radiators, and associated equipment, adhering to industry standards and company guidelines
respond promptly to customer service requests, addressing emergency repairs and breakdowns efficiently and professionally
collaborate with customers to explain repairs and maintenance procedures, providing advice on energy-efficient practices and ensuring their satisfaction
keep accurate records of work performed, parts used, and services rendered, using our digital systems for effective communication and documentation
engage in continuous learning and development by attending technical training sessions and workshops offered by both the company and external partners
Requirements
valid Gas Safe registration
relevant qualifications, such as NVQ Level 3 in Plumbing and Domestic Heating or equivalent
previous experience as a Domestic Gas Engineer
strong diagnostic and problem-solving skills
excellent communication and customer service abilities