GEEKPHONE Salary
38 WOOD STREET WALTHAMSTOW LONDON E17 3HT UNITED KINGDOM
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Earnings on positions in GEEKPHONE
GEEKPHONE is looking for employees for positions:
customer service manager
Working hours
- full-time | Permanent
Responsibility
- passionate and experienced in creating an excellent customer experience
- support the running of our retail store and achieve KPI's
- an excellent leader, able to recruit, train, motivate and retain a great team
- ensure we always deliver unbeatable customer service and leading by example
- welcome and help customers that enter our store whether they need tech support, advice or to purchase an accessory from us
- entrepreneurial and creative, able to drive growth in the store
- able to get the best out of your staff, your customers and your stock
- manage the team ensuring all opportunity to upsell and offer product recommendations forms part of their daily role
Requirements
- NVQ Level 3 or equivalent
- continuity in employment, solid understanding of profit and loss
- an understanding of KPI’s excellent verbal and written communication skills
- organised and efficient with your time, able to self-manage whilst being comfortable asking for help or guidance when you need it
- motivated by own workload, priorities and deadlines