FRENCH CONNECTION

Responsibility

• building and populating reporting stream on sales, stock, profit key metrics and promotions in daily, weekly and monthly trade meetings
• PLM
• providing commercial analysis on historic performance, summarising lessons learnt and a framework to help develop forward plans
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• continuously propose, evaluate and oversee trade actions to the digital channel to optimise short and longer term improvements to performance
• ensure specific style information on the PLM system is up to date at all times
• record bulk approvals in PLM
• influence key stakeholders through compelling merchandising insights and effective presentation of results
• after style fits are completed ensure the PLM is all correct with ready to hand over to the factory for production
• utilising website analytics to monitor KPI’s and enrich product performance data with relevant website behaviour
• working with B&M, content and marketing teams to ensure effective product campaign co-ordination
• providing accurate DC forecasts and informing them about any areas that can impact fulfilment capacity
• take full ownership of the active day-to-day trade plan and any promotions, reacting to performance signals to proposing new solutions and if needed a fresh approach
• be a channel expert with detailed knowledge of product, trends, market and competitor tactics, with a focus throughout on customer. This will enable being key contact for all online analysis
• participate in range selection meetings with B&M teams and share insights and allocation direction
• chasing cost prices, margins, minimums and deliveries are within the parameters for Outlet buyers
• set up season by data inputing all information from swatch book and pre-system Into AS400. Ensure setups are signed off by Head Production Merchandiser before hand over to the Sales team
• maintain Weekly Stock Sales and Intake forecasts and support company stock liquidation needs
• making strategic product recommendations to highlight potential risks and opportunities by ensuring key drivers of the range are represented
• understanding ROS & Sell-thru data to project seasonal buys by line
• ensure the Swatch Book is accurate and checked with the necessary number of copies printed out for showing
• creating markdown plan documents to meet margin targets
• maintaining stock availability to agreed levels across all product areas by working with merchandising teams to optimise/release/build online stocks to maximise retail sales & profit
• ensure on time delivery of swatch books ready to use for Sales team and all internal teams
• feedback to Head Merchandiser with any problems or issues that could affect price or delivery
• work with buyers and country offices to ensure placed orders meet factory minimums

Requirements

• 3 years’ experience in a fast-paced retail fashion business, preferable within ecommerce
• solid numerical & analytical skills and experience using web analytics would be an advantage
• strong commercial drive, judgement and the ability to spot trading opportunities
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• excellent interpersonal skills, able to communicate and influence effectively at management level
• highly organised, with great time management skills
• excellent attention to detail
• ability to work independently and handle responsibility
• A passion for digital and a good understanding of the online customer and multichannel retailing
• A foundational understanding of digital marketing channels
• merchandising: 1 year
• ability to handle multiple tasks managing priorities and focus as required
• E-commerce: 1 year
• proactive and keen to collaborate with wider teams

Earnings for position merchandiser

Responsibility

• achieve and exceed sales and profit budgets, whilst ensuring corporate and individual productivity goals for the team and store are met
• maximising the store's sales and profitability
• delivering unequalled levels of customer service through the team
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• promote and deliver excellence in visual standards in-line with company guidelines and expectations, whilst maintaining the highest housekeeping standards
• motivating the team and assisting them in achieving agreed objectives
• liaising with peers and Head Office departments
• the successful applicant will have comparable experience gained within a fast paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand
• any other ad hoc duties related to store management as outlined in your Job Description
• developing the brand name and image of the company through compliance with all company policy and procedures
• promoting high visual merchandising standards; ensuring that store housekeeping standards are continually achieved
• continually train, coach and develop employees to ensure that they are able to carry out their role effectively, identifying and addressing any performance issues within the team
• maintain maximum stock availability through effective use of replenishment, whilst regularly reviewing your stock profile and liaising directly with the merchandising team to ensure you have the correct stock packages

Requirements

• supervising: 1 year
• management: 1 year
• customer service: 1 year
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• retail sales: 1 year

Earnings for position retail manager

Responsibility

• maximising the store's sales and profitability
• delivering unequalled levels of customer service through the team
• motivating the team and assisting them in achieving agreed objectives
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• liaising with peers and Head Office departments
• developing the brand name and image of the company through compliance with all company policy and procedures
• promoting high visual merchandising standards; ensuring that store housekeeping standards are continually achieved

Requirements

• management: 2 years
• customer service: 5 years
• retail sales: 3 years

Earnings for position retail store manager

Responsibility

• maintain housekeeping standards, ensuring all front and back of house areas are kept clean and
• effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
• the successful applicants will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand
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• deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
• tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management
• assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
• supervisor duties of Opening/Closing the store
• increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge

Requirements

• retail sales: 1 year
• customer service: 1 year

Earnings for position retail supervisor

Responsibility

• maintain housekeeping standards, ensuring all front and back of house areas are kept clean and
• effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
• deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
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• tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management
• assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met

Requirements

• retail sales: 1 year
• customer service: 1 year
• retail Shop Assistants & Till Operators: 1 year

Trade

• retail
• Retail

Earnings for position sales assistant