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FLUIDONE is looking for employees for positions:
network engineer
network engineer
engineer
senior engineer
administrator
solution architect
sales support administrator
design engineer
team manager
business analyst
technical support engineer
Job position
network engineer
Language
english
Trade
IT Operations & Helpdesk
IT Operations & Helpdesk
Responsibility
working within a multi-disciplinary technical team on a 24/7/365 shift rota
working within a multi-disciplinary technical team on a weekday shift rota between 7am and 7pm
receiving and owning issues, enquiries and service requests from clients and setting priority levels
performing proactive monitoring and maintenance of client systems
troubleshooting network availability, application problems and other requests for support
performing troubleshooting and diagnosis on all issues using FluidOne technical resources and management and monitoring tools
logging all customer requests and incidents using the FluidOne NOC ticketing system
assisting and supporting the existing network engineering team during project delivery
Requirements
cisco CCNA Technical Accreditation or equivalent experience
track record of managing multi-site LAN and WAN environments, including administration of IP routing protocols, DNS, DHCP, Wi-Fi and advanced security
knowledge and competence of multi-site LAN & WAN environments including IP routing protocols, DNS, DHCP, WiFi and Security
cisco qualified CCNA, CCNP or higher
proven knowledge and competence of WAN\LAN technologies and products
communications knowledge and experience with WAN , LAN , VPN, Internet & Etherflow
be competent at configuration and troubleshooting of WAN/LAN products, multi vendor skills would be a bonus
experience in configuring and troubleshooting Cisco products, including firewalls, routers, switches and wireless access points
offer_contents_section.about
underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK
focusing on mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures
established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £109m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores in the industry, securing 87 for May 2024
established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £104m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores in the industry, securing 85 for November 2023
established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £97m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores in the industry, securing 86 for September 2023
fluidOne has a strong company culture enjoyed by 500 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK
fluidOne has a strong company culture enjoyed by 474 staff and was ranked as outstanding in the Sunday Times Best Companies to work for awards 2021 and in the top 50 Technology companies to work for in the UK
fluidOne has a strong company culture enjoyed by 445 staff and was ranked as outstanding in the Sunday Times Best Companies to work for awards 2021 and in the top 50 Technology companies to work for in the UK
offer_contents_section.benefitText
subsidised Health and subsidised dental care
employee Assistance programme
life assurance
sodexo Discount Platform
fluidOne breakfast and refreshments on working days