FLINT BISHOP is looking for employees for positions:
quality assurance manager
Working hours
full-time | Permanent
business development
Working hours
full-time | Permanent
Responsibility
work on new data/leads entering our system by identifying, qualifying, cleansing and keeping up to date information within each record managed across various internal systems
assisting to ensure that all client growth projects are delivered in a consistent manner and according to agreed specifications
recruitment resourcer
Working hours
full-time
Responsibility
supporting on monthly analysis
credit controller
Working hours
full-time | Permanent
Responsibility
actively chasing fee-earners and clients directly to ensure timely and effective collections of outstanding debts
starting legal proceedings if debts are not paid after the normal credit control process is followed
sending out reminder letter/statements on a timely basis in accordance with the relevant SLAs
ensure all communication/documentation sent out is clear and accurate and in accordance with the relevant SLAs
the role reports directly to the Finance Director and Chief Finance Officer
Requirements
hard working and be a good team player
department manager
Working hours
full-time | Permanent
Responsibility
identifying and improving process inefficiencies, highlighting any issues and their proposed solutions to senior managers
monitoring the accuracy of invoices raised by the team, as well as remittances and ledger postings
performing key account reconciliations and challenging any discrepancies
checking and approving BACs payments on behalf of the team
completing all billing responsibilities on behalf of the fee earners in a timely manner, so SLAs are met
liaising closely with the firm’s Accounts team as and when required
managing a small team of debt recovery finance administrators and being responsible for the effective running of the financial functions in the department
completing the standing order sheet to ensure all references are up-to-date and accurate
senior administrator
Working hours
part-time
recruiter
Working hours
full-time
contact centre advisor
Working hours
full-time | Part-time
Responsibility
immediate start available - permanent/fixed term contract options available
full time or part time available
prime location in Derby - office working
apply now
we are looking for Contact Centre / Call Centre staff for our Collections Advisor roles as part of our B2B debt recovery department
in this role, you will make and receive a high volume of calls every day through a dialler system and collect overdue payments on behalf of the firms clients
the roles are available to experienced call handlers, law graduates seeking their first entry level role in a law firm, or experienced customer service agents seeking a new challenge
business development manager
Working hours
full-time | Permanent
Responsibility
research and identify appropriate targets according to agreed scope with the Head of Insurance Litigation
ensure that key decision-maker information is sourced and added to the CRM system
deliver a direct contact strategy to build relationships, create opportunities and secure new business meetings with prospective clients
deliver and/or support client pitches
identify and manage relevant tender opportunities
develop and maintain a new business pipeline
update the CRM system with all activities and continuously monitor the sales pipeline
work to set KPIs for activity and leads generated, reporting regularly to the Head of Department
Requirements
have excellent communication skills that can be used effectively at all levels, both internally and externally
be able to demonstrate a successful track record of achieving set KPIs within a BD or sales role
show evidence of winning key clients within previous roles
have a high level of commercial awareness and be able to adapt this to the legal services sector
be self-motivated, well organised and able to multi-task and prioritise own workload
have at least one year of experience in a B2B business development or sales representative role, ideally within a professional services environment
client manager
Working hours
full-time
full-time | Permanent
Responsibility
ensure that at all times the highest levels and standards of service delivery are maintained by the Job Holder
to undertake any specific training when required to do so
to ensure the confidentiality at all times of employees and the Firm’s documentation and information
to work with other business departments to expand cross selling opportunities for the firm
work actively with the department to create a good working atmosphere, maximising business development opportunities
support the audit and quality process in line with client SLAs and KPIs with the wider teams
carry out additional tasks as required by the Head of Employment and work towards team, departmental and Firm wide goals
creation of business plans with the allocated accounts and presentation of these at board level