Salary at FINN LOUGH

Responsibility

• regularly check upcoming reservations
• check appropriate payments have been taken for bookings
• welcome and greet guests
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• preparation of check-in and check-out forms
• liaising with other departments within the resort to ensure smooth delivery of guest requests
• orientating guests to the resort and answering any queries
• exceeding guest expectations
• dealing with any guest complaints effectively
• answering guest correspondence via email, telephone and social media
• answering and processing sales calls
• acting as an ambassador for Finn Lough, upselling and cross-selling wherever possible
• preparation of daily run sheet
• input up-to-date information regarding guests during their stay
• ensure all information provided to guests is accurate and up-to-date
• processing and reconciling guest payments

Requirements

• successful history as a front desk receptionist or related customer facing experience
• task-driven individual and ability to multitask
• strong interpersonal and administrative skills
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• high level of professionalism and effective decision making
• strong working knowledge of relevant computer software systems
• attention to detail and accuracy
• ability to handle stress and stay calm under pressure
• conflict resolution skills
• ability to work well as part of a team
• hospitality or Customer Service: 1 year
• flexible regarding work schedules
• ability to respond appropriately to diverse customers and guests

Current offers for the position:

Responsibility

• shifts patterns will be__ Friday - Tuesday from 07.30am - 4.30am__text in italic
• prepare excellent food for breakfast and lunch service
• we are looking for a passionate Chef to join our kitchen team in delivering breakfast and lunch to our guests at Finn Lough
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• supervises all food preparation and presentation for breakfast and lunch to ensure quality and restaurant standards
• finn Lough offers a little escapism from the noise-filled world in which we find ourselves and sits on a 50-acre peninsula on the shores of Lough Erne on the Donegal/Fermanagh border
• cooks guests' orders according to their preferences
• we are looking for a Chef that puts an emphasis on the highest standards of food service to ensure we deliver beautifully prepared breakfasts and lunch that reflect the standards of Finn Lough
• employs food safety best practices and makes sure that all kitchen staff members do the same
• the Breakfast and Lunch Chef will work alongside the team to manage daily kitchen activities, including overseeing staff, aiding with menu preparation, ensuring food quality and freshness, and monitoring ordering and stocking
• oversees and organises breakfast and lunch stock and ingredients
• ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance
• verifies that food storage units all meet standards and are consistently well-managed
• keeps cooking stations stocked, especially before and during prime operation hours
• works quickly and accurately during busy periods, such as weekends and evenings
• assists with food and product ordering by keeping records and minimises waste, plus works with existing systems to improve waste reduction and manage budgetary concerns
• works with the team to maintain kitchen organization, staff ability, and training opportunities
• selects choice ingredients that will give dishes the best flavour
• experiments to come up with new specialities that will deliver a unique breakfast and lunch experience

Requirements

• proven working experience as a Chef in a busy kitchen
• familiarity with kitchen equipment and utensils
• strong attention to detail
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• ability to listen and communicate effectively
• accommodation
• private room in a shared house is a possibility to relocate, according to availability
• other Benefits
• access to a fully insured staff car
• staff wellness programme

Current offers for the position:

Responsibility

• we are looking for a dynamic, passionate Head Chef to join the team at Finn Lough
• about us
• the Role
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• you will responsible for delivering a unique dining experience using fresh ingredients from out kitchen gardens, foraging from the local area, and using exceptional produce from local suppliers delivering modern dining in a beautiful setting
• ensure the highest standards of food preparation and delivery
• finn Lough provides a little escapism from the noise-filled world in which we find ourselves, sitting on a peninsula on the shores of Lough Erne we combine thoughtful design and the natural surroundings to offer guests a luxury retreat
• we are looking for a Chef to work in a kitchen using modern techniques to create high quality dishes that represent the simple elegance of nature
• be passionate about delivering exceptional dishes using the finest local ingredients
• the Head Chef will be responsible for managing the daily kitchen activities, creating exciting new menus, sourcing the finest local produce, overseeing staff, ensuring food quality and freshness, and monitoring ordering, costings and stocking
• A charismatic and confident communicator with your team and the wider team at Finn Lough
• professional, hardworking, flexible, and have a keen eye for detail
• we are looking for a Head Chef with a creative energy who is passionate and excited to be working with not only the best ingredients possible but presenting dishes that will reflect our unique dining experience
• have a proactive approach to driving sales through engagement with both kitchen and front of house teams
• you will be a natural leader of people who can inspire a team and bring out individual potential, whilst acting as a brand ambassador for the values represented by Finn Lough
• have responsibility for ensuring the team complies with all health & safety and food safety policies and procedures

Current offers for the position:

Responsibility

• assign duties accordingly to members of staff
• develop minimum standards for the team member and minimum standards by which to measure performance
• ensure that all daily cleans and room changeovers are completed within the set time period, to the highest standards
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• take feedback regarding customers’ complaints and ensure that the complaints are addressed efficiently and effectively
• stand-in for any member of staff that is unavailable to carry out their duties in order to prevent any unfilled gap
• responsible to maintaining highest levels of cleanliness across all communal areas, including the spa trail
• responsible for ensuring the laundry stock is maintained to an adequate level
• ensure all linen and towels are sent out within the appropriate time frame
• maintain appropriate stock of all supplies for the housekeeping department
• ensure efficient use of departmental resources
• report any breakages of equipment or damage to stock
• maintain good relationship and work with managers across all departments
• report breakfast, damages or missing items from rooms

Requirements

• housekeeping: 2 years

Current offers for the position:

Responsibility

• ensure basic cleaning jobs are carried out as quickly as possible
• collect and wash up pots and pans in addition to all other crockery & utensils from main kitchen

Requirements

• good communication and organizational skills

Current offers for the position: