FETTLE BIKE REPAIR  Salary

DUNN'S HAT FACTORY 106-110 KENTISH TOWN ROAD LONDON NW1 9PX ENGLAND
TIN: 12121730

FETTLE BIKE REPAIR
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FETTLE BIKE REPAIR is looking for employees for positions:

workshop manager

Working hours

  • full-time | Permanent

Responsibility

  • ensuring that their workshop is hitting revenue and margin targets, and that these are clearly communicated and understood within the team
  • effectively training, nurturing and developing the mechanics within the workshop, with technical and soft skills
  • responsible for the day-to-day management and engagement of the workshop’s mechanics, as well as their long-term performance management
  • overseeing and managing the workshop’s rota, including holiday requests
  • ensuring that all processes are adhered to, suggesting feedback improvements where possible
  • responsible for overseeing and managing stock levels within the workshop
  • accountable for the setup, maintenance and appearance of the workshop, raising any issues and keeping cleanliness and organisation top class
  • accountable for health and safety within the workshop

Requirements

  • experience or knowledge of the operational side of running a retail site, including store security, stock management
  • experience line managing individuals, including exposure to recruitment, training and day-to-day task delegation
  • must have demonstrable experience equating to a Cytech Level 3 qualification
  • this individual will have great commercial acumen, including an in-depth awareness of the workings of retail and knowledge on how to serve customers in the best way possible, solving their issues
  • tech-savvy, and happy to adapt to changing systems and environments in a technological way
  • flexible individual who can deal with constantly changing environments and react to them in a positive, proactive manner - this person will be able to spin multiple plates at the same time and thrives when doing so
  • enjoys interacting with customers, this person is naturally helpful and keen to provide a great customer service
  • A natural problem solver, able to pinpoint the cause of a wide range of issues, both big and small, with the tenacity to solve it - this person is both patient and determined