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FETTLE BIKE REPAIR is looking for employees for positions:
workshop manager
workshop manager
Working hours
full-time | Permanent
Responsibility
ensuring that their workshop is hitting revenue and margin targets, and that these are clearly communicated and understood within the team
effectively training, nurturing and developing the mechanics within the workshop, with technical and soft skills
responsible for the day-to-day management and engagement of the workshop’s mechanics, as well as their long-term performance management
overseeing and managing the workshop’s rota, including holiday requests
ensuring that all processes are adhered to, suggesting feedback improvements where possible
responsible for overseeing and managing stock levels within the workshop
accountable for the setup, maintenance and appearance of the workshop, raising any issues and keeping cleanliness and organisation top class
accountable for health and safety within the workshop
Requirements
experience or knowledge of the operational side of running a retail site, including store security, stock management
experience line managing individuals, including exposure to recruitment, training and day-to-day task delegation
must have demonstrable experience equating to a Cytech Level 3 qualification
this individual will have great commercial acumen, including an in-depth awareness of the workings of retail and knowledge on how to serve customers in the best way possible, solving their issues
tech-savvy, and happy to adapt to changing systems and environments in a technological way
flexible individual who can deal with constantly changing environments and react to them in a positive, proactive manner - this person will be able to spin multiple plates at the same time and thrives when doing so
enjoys interacting with customers, this person is naturally helpful and keen to provide a great customer service
A natural problem solver, able to pinpoint the cause of a wide range of issues, both big and small, with the tenacity to solve it - this person is both patient and determined
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