FAVOURED HEALTH CARE CIC

Responsibility

• please read the attached Job Description and Person Specification for full details of the role before applying
• please see the attached Job Description for a full list of duties and responsibilities before applying for this positon
• we understand that during the course of their career, many nursing professionals may not practise for a period of time
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• for full details of the role please refer to the Job Description and Person Specification attached to this advert
• please read the attached Job Description and Person specification for further information before applying for this role
• please refer to the attached job description and person specification for further information about the role
• the purpose of this role is to deliver intravenous care
• please see the full Job Descriptions for both our Assistant Practitioner and Nurse Associate roles in 'supporting documents'
• current registration with NMC / HCPC or other relevant professional body of registration
• the role is based at Corum One, Corum Office Park,Crown Way, Warmley, BS30 8FJ
• for a more detailed job description and main responsibilities, please refer to the supporting document attached to this vacancy
• please read the attached Job description and Person Specification for full details of the role before applying
• we are flexible around hours for this position both full time and part time will be considered
• where appropriate, liaise directly with the patients GP or Consultant or other HCP teams to support treatment planning
• you will need a full driving licence and regular access to a vehicle
• this can occur for many reasons, including parental leave, extended travel, caring responsibilities or illness
• the job involves lone-working across a variety of socio-economically diverse locations and population groups
• please read in full before applying for this role
• this vacancy requires a HCPC or NMC pin
• it is a 30 hour post covering 9am till 5pm Monday to Friday
• interviews to be held on the 2nd August For more information please see the full job description attached
• make referrals to other health care professionals or agencies where appropriate
• please refer to the attached job description and personal specification for further information about the role
• this vacancy qualifies for the Sirona Employee Referral Scheme Tier 1 - referrals must be made prior to the closing date
• this vacancy qualifies for the Sirona Employee Referral Scheme Tier 1
• be responsible for own clinical caseload, with support from senior staff delivering specialist IV therapy in community and clinic-based settings
• evidence of continuous personal and professional development and ability to study at Masters Level
• the role is based in the core community childrens nursing team
• if you have any questions please contact us on the number provided
• you will provide holistic, person-centred care and support for service users
• maintain effective communication and feedback to the original referee
• referrals must be made prior to the closing date
• please see full job description attached and if you have any questions please contact us on the telephone number provided
• you will have continuing responsibility for proactively monitoring and managing patients on the caseload to ensure the best outcomes
• “The role is so very varied and the shifts fly by
• by joining us you will have many opportunities to undertake further training to develop extended skills and enhance patient care
• takes responsibility for ensuring compliance with all relevant practice policies/guidelines, e.g
• plenty has changed and progressed in terms of the nursing role, but I expected that
• we deliver an 8am-8pm, 7 days a week service and working patterns are rostered to be able to provide this
• safeguarding, resuscitation, confidentiality, data protection, health and safety
• if you would like to apply, please state your preferred locality in your supporting statement
• work as part of the clinical and administration team to ensure that all tasks are completed and enabling safe, timely care Deliver direct care for patients including ongoing basic clinical assessment of an acutely unwell patients in the community, venepuncture Work with senior clinicians and medics as part of the MDT to develop safe & effective treatment plans for people within the @Home pathway Provide monitoring and assessment of patients in the @Home pathways , advising on care and treatment and reporting changes in patient condition as required in line with local protocols and guidance Support senior staff within the Virtual Ward to complete tasks efficiently and effectively Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes Educates and advises patients regarding treatment and when they should contact a doctor/111 or 999 in line with guidance Plan and provide the management of remote @Home pathways ; working as part of an integrated team and in partnership with other health care providers
• for full details of the role please refer to the Job Description and Person Specification attached to this advert. This vacancy qualifies for the Sirona Employee Referral Scheme Tier 1 - referrals must be made prior to the closing date
• please read the attached Job Description and Person Specification for full details of the role before applying. This vacancy qualifies for the Sirona Employee Referral Scheme Tier 1 - referrals must be made prior to the closing date
• please see the attached job description for a full list of duties and responsibilities before applying to this position. If you have any questions about the role or would like an informal chat, please use the contact details provided
• for full details of the role please refer to the Job Description and Person Specification attached to this advert. Please read in full before applying for this role. This role is for 16 hours per week
• for full details of the role please refer to the Job Description and Person Specification attached to this advert. Please read in full before applying for this role. This role is for 22.5 hours per week
• please read the attached Job description and Person Specification for full details of the role before applying. This vacancy qualifies for the Sirona Employee Referral Scheme Tier 1 - referrals must be made prior to the closing date
• this is a fixed term part time position at 18.75 hours per week. For more information please see the full job description attached and if you have any questions please contact us on the telephone number provided
• we are flexible around hours for this position both full time and part time will be considered. For more information please see the full job description attached. If you have any questions please contact us on the number provided
• for full details of the role please refer to the Job Description and Person Specification attached to this advert. Please read in full before applying for this role. This role is for 37.5 hours per week
• for full details of the role please refer to the Job Description and Person Specification attached to this advert. Please read in full before applying for this role. We have full and part time opportunitiesfor these roles
• for full details of the role please refer to the Job Description and Person Specification attached to this advert. Please read in full before applying for this role. This role is for 15 hours per week on a 12 month fixed term contract
• works in accordance with the professional guidance provided by the NMC / HCPC HCPC
• weston, Worle and Villages
• full or Part time hours from 18.5-37.5 hpw This service operates 24 hours a day 7 days a week and shifts will be allocated on a rota basis 6 weeks in advance
• successful completion of a relevant post-graduate L6 course or appropriateequivalent modules, such as disease specific qualifications, Physical assessment and clinical reasoning
• this is an exciting opportunity to work as part of multi-disciplinary integrated network teams with a focus on delivering urgent care to prevent hospital admissions and facilitate early discharge
• this is an exciting for Nurses to work as part of our multi-disciplinary Integrated Network Teams with a focus on delivering urgent care
• this is an exciting opportunity for a community nurse to work as part of multi-disciplinary integrated network teams with a focus on delivering urgent care alongside other element of community nursing
• we are a forward-thinking team that will really value you as an induvial by supporting with your development and investing in you
• ensure effective delivery of service and adhere to all policies of the organisation by prioritising, organising and delegating appropriately
• whatever the reason for this pause in your career, if you are now ready to come back to your profession and resume your practice, Sirona care & health is keen to support you in completing a ‘Return to Practice Programme’
• youll need a full driving licence and regular access to a vehicle as you will be required to travel frequently for visits across Weston-super-Mare, Worle and The Villages in North Somerset
• this role is for 21 hours per week This vacancy qualifies for the SironaEmployeeReferralScheme Tier 1 - referrals must be made prior to the closing date
• please note that we reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date
• inner City and East Bristol
• you will be required to respond to urgent referrals in need of complex management in order to prevent hospital admissions and facilitate early discharges
• inner City & East
• we have a variety of opportunities in across Bristol and North Somerset for registered nurses whether you are newly qualified, fancy a change from working in hospital or are relocating to Bristol this is the perfect place to begin or continue your nursing career
• north and West Bristol
• south Gloucestershire - Warmley & Patchway
• one of Sirona’s community nurses, herself having recently supported through a Return to Practice programme, explains why she is really enjoying her new post as a Community Nurse
• support senior staff in the competency-based training and education within the specialist field of IV therapy to assist staff in community and primary care to identify and safely manage patients through IV pathways
• willingness to undertake training required for the role such as Independent Prescribing if not already completed or PADRAP/PACR Up to date knowledge of heart failure management, national and local guidelines and evidence base via current research and journals
• as a Nursing Associate you will work independently, bridging the gap between health care support and registered nurses, whilst working safely within scope of practice and competence at all times
• our INTs are large teams made up of nurses, therapists, paramedics and support workers who work in an integrated way to support service users on their healthcare journey. We would love for you to come along for the ride
• north & West Bristol - Henbury
• ensures the privacy and dignity of all patients is maintained Enable others to promote equality and diversity in a non non-discriminatory culture Supporting colleagues and responding to requests from administrative and healthcare professionals, working effectively within the wider team
• work collaboratively as part of the NHS@Home service to deliver care for people who are acutely unwell in their own home. This may include general nursing tasks as required for the person alongside their IV medications e.g. wound management
• south Bristol
• there will be an opportunity to develop your skills in physical assessment and clinical reasoning with the support of Advanced Clinical Practitioners and wider members of the team
• by joining us you will have many opportunities to develop your clinical skills as well as physical assessment and clinical reasoning with the support of Advanced Clinical Practitioners and wider members of the team
• as a Community Nurse you would be welcomed into one of our busy nursing teams to support service users who have nursing needs in their own homes
• woodspring - Castlewood
• A full driving licence and access to a vehicle is required for this role and whilst we are looking for full time hours, we can consider part time hours
• south Gloucestershire

Requirements

• woodspring Locality
• the RNDA course combines and integrates both academic and work-based learning through close collaboration between employers and Higher Education Institutes

Earnings for position nurse

Current offers for the position:

Responsibility

• to carry out rehabilitation plans as prescribed by registered therapists, in accordance with instructions and recognised training received
• for a more detailed job description and main responsibilities, please refer to the supporting document attached to this vacancy
• please read the attached Job Description and Person Specification for full details of the role before applying
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• for further information on the role and responsibilities, please refer to the job description attached to this advert
• this will involve a level of autonomy and decision making using protocols as drawn up by the service
• you will also provide non-clinical support to the Specialist Stroke Service
• this is an exciting opportunity to work as part of multi-disciplinary integrated network teams with a focus on delivering urgent care
• you will be required to be autonomous and use decisions making skills
• contribute to the holistic assessment of service users
• you will provide assistant to clinical staff in the assessment and treatment plans of patients in the Specialist Stroke Service
• take every opportunity to support and educate service users and their carers to promote independence, good health and personal safety
• by joining us you will have many opportunities to undertake further training to develop extended skills and enhance patient care
• number of direct reports – nil
• deliver clinical care delegated by the registered healthcare professional, in accordance with an agreed person-centred plan of care
• · To support in the monitoring, ordering and receipt of equipment into the team peripheral store
• we deliver an 8am-8pm, 7 days a week service and working patterns are rostered to be able to provide this
• budget holder - No
• as a Rehab Support Worker you will be supporting registered health care professionals to deliver rehabilitation programmes and assist with care and support of patients referred to the service
• contribute to the holistic assessment of service users Deliver clinical care delegated by the registered healthcare professional, in accordance with an agreed person centred plan of care
• to carry out rehabilitation plans as prescribed by registered therapists, in accordance with instructions and recognised training received.This will involve a level of autonomy and decision making using protocols as drawn up by the service.- Provide assistance to clinical staff in the assessment and treatment of patients in the rehabilitative process- Follow a prescribed care plan to support service users at home including support with activities of daily living tasks and provision of aids to support independent living- Practice, reinforce and progress activities of daily living e.g
• contribute to the movement and handling of individuals to maximise their comfort and safety
• escalate any changes in patient presentation or concerns you have to a more senior member of your team
• to undertake and complete the appropriate training, supported by a robust competency framework, within the time allocated, in order to carry out the requirements of the role and a deliver a competent clinical service
• personal care, dressing, meal preparation etc, as appropriate- To participate and support in promoting healthy and independent living practices to patients, families and carers
• assist clinical staff in the assessment and treatment of patients referred to the INT
• · Provide assistance to clinical staff in the assessment and treatment of patients in the rehabilitative process · Follow a prescribed care plan to support service users at home including support with activities of daily living tasks and provision of aids to support independent living · Practice, reinforce and progress activities of daily living e.g
• carry out safe and effective manual handling procedures to support service users to maintain safety throughout interventions
• you will be responsible for carrying out rehabilitation plans as prescribed by registered therapists, in accordance with instructions and recognised training received
• continuous maintenance of competencies following policy and avoiding gaps in service through lapsed competencies Work within your level of competence, only performing those tasks you have been trained to do and feel competent to carry out Escalate any changes in patient presentation or concerns you have to a more senior member of your team Assist clinical staff in the assessment and treatment of patients referred to the NHS@Home service
• undertake further training as required in order to develop extended skills and enhance patient care
• to advise the Team Co-ordinator/lead therapist when patients support needs are no longer as per their care plan-e.g extra support is needed to help a service user achieve their goal or remain in their own homes- To work collaboratively with other organisations across different sectors of health and social care.- To support in the monitoring, ordering and receipt of equipment into the team peripheral store.- To carry out general administrative and non-clinical work to contribute to the functioning of the team such as photocopying, filing, liaison and telephone calls.- Provide and maintain a safe and comfortable environment all patients and carers, seeking support from senior staff if the need arises
• the main purpose of the role will be to assist clinical staff in the assessment and treatment of patients in order to prevent hospital admissions and facilitate early discharge
• · To document electronic case notes, which meet Sirona’s Standards for documentation
• personal care, dressing, meal preparation etc, as appropriate · To participate and support in promoting healthy and independent living practices to patients, families and carers
• following prescribed aspects of care, supervising patients with personal and domestic living activities, adaptions of mobility aids and the provision and fitting of basic aids
• carry out safe and effective manual handling procedures to support service users to maintain safety throughout interventions.- To document electronic case notes, which meet Sirona’s Standards for documentation.- To be flexible to meet the demands of the service as a whole across BNSSG, working evenings, weekends and bank holidays where required.- Participate in regular team meetings and attend other meetings as deemed necessary for role
• you will follow prescribed aspects of care, supervising patients with personal and domestic living activities, adaptions of mobility aids and the provision and fitting of basic aids
• take every opportunity to support and educate service users and their carers to promote independence, good health, and personal safety
• to advise the Team Co-ordinator/lead therapist when patients support needs are no longer as per their care plan-e.g extra support is needed to help a service user achieve their goal or remain in their own homes · To work collaboratively with other organisations across different sectors of health and social care
• to undertake all mandatory and local training as required for your role.- To undertake regular supervisions with your line manager and actively follow a programme of personal and professional development through setting and regular review of personal development goals.- To demonstrate, uphold and promote Sirona’s key values and behaviours.A full list of responsibilities can be found in the attached Job Description
• provide and maintain a safe and comfortable environment for all patients and carers
• · Participate in regular team meetings and attend other meetings as deemed necessary for role
• provide and maintain a safe and comfortable environment for all patients and carers and seek further advice from trained staff if an emergency situation should arise To communicate effectively with patients and other stakeholders verbally, in writing and electronically using E-mail
• to undertake and complete the appropriate training, supported by a robust competency framework, within the time allocated, to carry out the requirements of the role and a deliver a competent clinical service
• · To carry out general administrative and non-clinical work to contribute to the functioning of the team such as photocopying, filing, liaison and telephone calls
• this includes writing clinical records in line with the Sirona care & health Documentation Policy Adhere to organisational policies and Standard Operating Procedures related to area of work
• work within your level of competence, only performing those tasks you have been trained to do and feel competent to carry out
• to undertake all mandatory and local training as required for your role
• · Provide and maintain a safe and comfortable environment all patients and carers, seeking support from senior staff if the need arises
• are you looking for a Community Support Worker role with a special interest in Urgent Community Response? We are looking to enhance our ability to deliver Urgent Community Response across our Bristol and North Somerset localities
• contribute to audit and data collection as required Identify risks and act accordingly to minimise risk to self, service users and colleagues in line with Organisational policy and procedures Clinical Skills such as clinical observations, venepuncture and supporting patients with monitoring equipment
• · To demonstrate, uphold and promote Sirona’s key values and behaviours
• work flexibly to meet the service needs and undertake any other duties that may be reasonably requested to help the service run smoothly, this may include administration support duties when required
• · To be flexible to meet the demands of the service as a whole across BNSSG, working evenings, weekends and bank holidays where required
• work flexibly to meet the service needs and undertake any other duties that may be reasonably requested to help the service run smoothly, this may include administration support duties when required Be able and willing to travel throughout the service delivery geographical area
• A full list of responsibilities can be found in the attached Job Description
• adhere to organisational policies and Standard Operating Procedures related to area of work
• organisational policy and procedures
• administrative staff
• to communicate effectively with patients and other stakeholders verbally, in writing and electronically using E-mail. This includes writing clinical records in line with the Sirona care & health
• identify risks and act accordingly to minimise risk to self, service users and colleagues in line with

Requirements

• enhanced rates for evenings and weekends is applied, plus a competitive mileage rate
• care Assistant: 1 year
• we focus heavily on career development and there are lots of opportunities to undertake training and progress on to Trainee Nurse Associate or Assistant Practitioner courses
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• we have employees who started with us as Support Workers and are now Registered Nurses/Therapist all through our internal opportunities

Current offers for the position:

Responsibility

• please read the attached Job Description and Person Specification for full details of the role before applying
• please read the attached Job description and Person Specification for full details of the role before applying
• provide a professional service to a range of customers
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• respond appropriately to unexpected and challenging situations
• give non-clinical advice appropriately
• manage and escalate issues as appropriate
• please read the attached Job Description and Person Specification for full details of the role before applying. This vacancy qualifies for the Sirona Employee Referral Scheme Tier 2 - referrals must be made prior to the closing date
• adapt communication according to a diverse range of situations
• maintain awareness of priorities
• line manage, train and mentor colleagues/new staff
• organise own and others' time to meet deadlines and coordinate priorities
• plan staffing requirements - develop and amend rotas ensuring adequate daily staffing levels
• liaise with colleagues, patients and external contacts regarding complex messages and patient queries to help the team run effectively
• problem solve to manage patient expectations
• organise meetings, set agendas, take minutes and follow up actions
• undertake project administration
• assist with office management and safety
• follow standard operating procedures, contributing ideas for process improvements
• create and maintain accurate records in line with confidentiality guidelines

Requirements

• numeracy and literacy level 2 qualification or equivalent demonstrable skills
• evidence of undertaking personal/professional development
• willingness to undertake training required for the role
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• administration work relevant to position applied for
• experience of delivering excellent customer service over the telephone and in person
• significant practical experience in a wide range of relevant administrative procedures, preferably supported by an NVQ 3 in administration, or equivalent training/demonstrable experience
• experience of working well in a team environment and able to act on own initiative
• effective interpersonal and communication skills
• able to prioritise time and tasks
• customer service: 1 year
• administrative experience: 1 year
• able to supervise others and deputise for managers
• positive approach to change and supporting others through change
• diary management and organising meetings/events. Good level of IT literacy - familiar in the use of Microsoft packages
• able to show resilience under pressure with access to appropriate support
• experience working in a health/social care or service-oriented organisation is desirable

Benefits

• service car

Earnings for position senior administrator

Current offers for the position:

Responsibility

• for full details of the role please refer to the Job Description and Person Specification attached to this advert
• please refer to the attached job description for further details on the role before submitting an application
• to carry out rehabilitation plans as prescribed by registered therapists, in accordance with instructions and recognised training received
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• please read in full before applying for this role
• this will involve a level of autonomy and decision making using protocols as drawn up by the service
• I hope that my small part in their sometimes short lives has made a difference to their quality of life
• take every opportunity to support and educate service users and their carers to promote independence, good health and personal safety
• they have certainly made a difference to mine
• · To support in the monitoring, ordering and receipt of equipment into the team peripheral store
• lizzie "I feel honoured to be a part of our special children's lives
• contribute to the holistic assessment of service users Deliver clinical care delegated by the registered healthcare professional, in accordance with an agreed person centred plan of care
• contribute to the movement and handling of individuals to maximise their comfort and safety
• to undertake and complete the appropriate training, supported by a robust competency framework, within the time allocated, in order to carry out the requirements of the role and a deliver a competent clinical service
• please note that we reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date
• continuous maintenance of competencies following policy and avoiding gaps in service through lapsed competencies Work within your level of competence, only performing those tasks you have been trained to do and feel competent to carry out Escalate any changes in patient presentation or concerns you have to a more senior member of your team Assist clinical staff in the assessment and treatment of patients referred to the NHS@Home service
• undertake further training as required in order to develop extended skills and enhance patient care
• we have a range of full and part time hours available Please note the base for this role is Corum Office Park in Warmley but the work is carried out across Bristol, North Somerset and South Glos What our current Lifetime support workers have to say about their roles; I am in awe of the children I care for and the families I support
• this role is alternating weeks of 16hours and 24 hours hours/sessions per week Term time only The days are from 8.00am 4.00pm and it is a term time only position.The approximate part time salary for this role is around £12,000
• · Provide assistance to clinical staff in the assessment and treatment of patients in the rehabilitative process · Follow a prescribed care plan to support service users at home including support with activities of daily living tasks and provision of aids to support independent living · Practice, reinforce and progress activities of daily living e.g
• carry out safe and effective manual handling procedures to support service users to maintain safety throughout interventions
• · To document electronic case notes, which meet Sirona’s Standards for documentation
• following prescribed aspects of care, supervising patients with personal and domestic living activities, adaptions of mobility aids and the provision and fitting of basic aids
• personal care, dressing, meal preparation etc, as appropriate · To participate and support in promoting healthy and independent living practices to patients, families and carers
• to advise the Team Co-ordinator/lead therapist when patients support needs are no longer as per their care plan-e.g extra support is needed to help a service user achieve their goal or remain in their own homes · To work collaboratively with other organisations across different sectors of health and social care
• provide and maintain a safe and comfortable environment for all patients and carers and seek further advice from trained staff if an emergency situation should arise To communicate effectively with patients and other stakeholders verbally, in writing and electronically using E-mail
• I feel privileged to have been accepted into their homes, its not just a job, I have been doing this for 8 years and wish I had found it years ago
• · Participate in regular team meetings and attend other meetings as deemed necessary for role
• this includes writing clinical records in line with the Sirona care & health Documentation Policy Adhere to organisational policies and Standard Operating Procedures related to area of work
• · To carry out general administrative and non-clinical work to contribute to the functioning of the team such as photocopying, filing, liaison and telephone calls
• to undertake all mandatory and local training as required for your role
• · Provide and maintain a safe and comfortable environment all patients and carers, seeking support from senior staff if the need arises
• contribute to audit and data collection as required Identify risks and act accordingly to minimise risk to self, service users and colleagues in line with Organisational policy and procedures Clinical Skills such as clinical observations, venepuncture and supporting patients with monitoring equipment
• contribute to audit and data collection as required Identify risks and act accordingly to minimise risk to self, service users and colleagues in line with Organisational policy and procedures Work flexibly to meet the service needs and undertake any other duties that may be reasonably requested to help the service run smoothly, this may include administration support duties when required Be able and willing to travel throughout the service delivery geographical area
• · To demonstrate, uphold and promote Sirona’s key values and behaviours
• assist in the provision of prescribed programmes of care e.g rehabilitation and therapy goals under supervision and guidance
• work flexibly to meet the service needs and undertake any other duties that may be reasonably requested to help the service run smoothly, this may include administration support duties when required Be able and willing to travel throughout the service delivery geographical area
• · To be flexible to meet the demands of the service as a whole across BNSSG, working evenings, weekends and bank holidays where required
• A full list of responsibilities can be found in the attached Job Description
• to report back any relevant care about the patient to the registered nurse
• assist patients to mobilise safely using equipment and techniques prescribed and recorded in their plan of care

Earnings for position support worker

Current offers for the position:

Responsibility

• please see the attached job description for a full list of duties and responsibilities before applying
• responsible for responding to patient enquiries either written, email, face to face or telephone using empathy and judgment
• please read the attached Job Description and Person Specification for full details of the role before applying
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• we are delighted to be expanding our Administration team with this new role
• please see a full list of duties and responsibilities in the Supporting Information section of this job listing
• we are looking for an experienced administrator to join our friendly team in the Community Neurology Service
• deputises for other administration colleagues as appropriate
• the Service delivers interdisciplinary care to people in their own homes
• specialist services lead on best practice, patient centred care in the management of each of their specialist areas e.g
• supports managers with recruitment campaigns and associated administration
• we provide these services to people who are registered with a GP within Bristol, South Gloucestershire and North Somerset
• processing referrals and all associated tasks within service guidelines and timescales
• diabetes, respiratory
• take minutes and type formal minutes from given, audio or copy
• for some people, coronavirus can cause symptoms that last weeks or months after the infection has gone
• responsible for managing cancellations and ensuring clinical capacity is met, especially during late cancellations
• this is sometimes called post-COVID-19 syndrome or Long COVID
• performance reports Typing of clinical letters, case notes, discharge summaries and general correspondence from handwritten copy and audio dictation
• the successful candidate will work 22.5 hours per week
• managing diaries and appointment systems Dealing with telephone enquiries from Service Users, carers and staff from other agencies May undertake project administration or lead a small project with guidance
• for a full list of duties and responsibilities, please see the job description attached in the "Supporting Documents" section of this posting. Interviews for this role will take place on 20th July 2023
• act in a professional manner as the 1st contact that patients will have with the service
• an opportunity has arisen for an Administrator to join the Specialist Services team to support the new model of care being developed to assist people with Long Covid and work with teams to enable seamless delivery
• be involved in the reviewing process of clinic caseloads, ensuring departmental statistics are correct and up to date including correcting RTT data
• answer the telephone within a timely manner and act in a professional manner on all occasions
• there will be occasions where you might have to travel to other Sirona bases within BNSSG
• understand the need for and importance of de-escalating difficult situations when appropriate, in person or on the phone
• the administrator has an essential role to play in supporting clinical colleagues delivering care to service users with a neurology condition as part of an administrative team
• assist in coordinating waiting lists, ensuring clinicians prioritise patient care and that these patients are subsequently seen within the waiting list times, ensuring that Referral to Treatment time is met
• process inbound referrals onto the clinical system and support patient flow on Emis Develops rotas, resolves conflicting diary appointments/schedules Collates and inputs data using various systems, produces reports/charts, e.g
• the candidate will have excellent IT skills to provide an administrative service based at either New Friends Hall, Bristol or Castlewood, Clevedon with hybrid working
• booking interpreters to assist patients at face-to-face appointments and remote appointments
• to be aware of and familiar with clinical terminology To convey the Departments policies to patients, relatives, carers and health care professionals whilst being empathetic and caring, understanding that each contact is unique
• sirona has developed an assessment and rehabilitation service for people with persisting Long Covid symptoms which are significantly impacting their day to day life
• this is a role that will handle sensitive information as well as be the first point of contact for telephone enquiries, and you will have the ability to work using your own initiative
• ensure records are kept for cross referencing purposes
• you will need to be self-motivated, a good communicator, excellent prioritisation skills to manage multiple priorities in a flexible way. We will support you with training and development plan to enable you to complete the role as required
• the ideal candidate should have enthusiasm and good communication skills to be able to provide support to the multi-disciplinary community team using judgement to prioritise your own workload and be flexible to change in demand
• responsible for discharging patients in accordance with Access policy
• working hours of the service for specialist advice are from 8am to 6.30pm Monday to Friday and this role is predominately based at New Friends Hall, Stapleton although there are opportunities to work from home
• there is also a requirement to travel as part of the role between sites occasionally so access to a car is preferable
• provide confidential secretarial and administrative support to the MSK service
• confirming and following up that patients will be attending their appointments and to convey the Organisations Access Policy at the time of booking to minimise DNA using a common-sense approach
• work on own initiative where appropriate and work alongside other teams to improve service delivery and patient experience
• be responsible for training, development & line management of new administrators
• we are looking for an experienced Administrator to work as part of an enthusiastic and passionate team. You will act as first point of contact for the service, with excellent customer service and communication skills, both verbally and written
• manage meetings as required, developing agendas, taking minutes and communicating with key stakeholders
• plan and organise clinical training schedules, webinars as well as moderate for live teaching sessions

Requirements

• administrative: 1 year

Current offers for the position: