FASTTRACK RESOURCES

Responsibility

• accurate inputting of quotes, orders, credits and reports
• customer liaison via phone and email
• ordering of materials and assisting with stock management
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• planning & co-ordinating production requirements
• dealing with customer queries and complaints
• daily liaison with key internal stakeholders including Sales, Accounts, Logistics & Production
• daily, weekly and monthly management of orders & stock levels
• liaising with warehouses, shipping lines and suppliers regarding all aspects of imports and exports
• to process miss pick/overs hip ensuring accuracy of stock records
• preparing monthly, weekly, or daily sales analysis and reports
• monitoring stock levels
• liaising with senior sales team, preparation of quotes, costings, problem solving and assisting internal and external staff

Requirements

• stock Control: 3 years
• stores: 2 years
• customer Service: 2 years
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• administrative: 3 years
• warehouse: 2 years
• warehouse: 3 years
• logistics: 2 years

Responsibility

• reporting to the On-Site Co-ordinator you will be working within a small team on the customer site
• flexible attitude to ensure that the overall smooth operation is carried out with the maximum efficiency within a Warehouse department
• liaison with the On-Site Co-Ordinator within this department will be essential to ensure all stock/warehouse processes and procedures are followed
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• good verbal and written communication skills are required to successfully carry out the role, it will involve liaising with departments at all levels and the customer directly

Requirements

• operating a variety of Forklift trucks, a valid counterbalance licence is essential, training will be provided for other MHE as required
• previous warehouse experience within a fast-moving environment desirable, preferably within a customer facing environment
• ability to multitask and manage conflicting demands
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• experience of Warehouse Management Systems preferred but not essential
• warehouse: 1 year

Earnings for position warehouse operative

Responsibility

• accurate inputting of quotes, orders, credits and reports
• customer liaison via phone and email
• ordering of materials and assisting with stock management
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• planning & co-ordinating production requirements
• dealing with customer queries and complaints
• daily liaison with key internal stakeholders including Sales, Accounts, Logistics & Production
• daily, weekly and monthly management of orders & stock levels
• service Support Coordinator
• speak to customers and clients to assess work needed, internal manager liaison to allocate resources and assess priorities
• experience of planning and coordinating stock to ensure on-time deliveries

Requirements

• service Administrator: 2 years
• stock Control: 3 years
• service Coordinator: 2 years
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• planning: 3 years
• engineering Service Coordinator: 2 years
• customer Service: 2 years

Responsibility

• performing any other duties that are necessary from the sales admin manager
• achieve company and individual KPI’s as set
• contact and maintain a relationship with key customers
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• maintaining an updated SPM system
• monitoring sales figures for each product and targeting areas which require increased sales
• routine Checks of vehicles delivered from manufactures, ensuring no damage has occurred
• performing weekly progress checks on all sales executives and the admin team
• processing customer orders accurately and in a timely manner
• organising collections and deliveries of vehicles with our logistics team
• identify new sales opportunities proactively call potential customers and followed up to ensure a sales pipeline
• logging and dealing with customer complaints in accordance with ISO procedures

Requirements

• competent I.T skills
• excellent Communication skills
• great phone manners and customer service skills
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• relationship building skills
• to be efficient and process driven
• be Detail – orientated
• flexibility, being able to prioritise your own workload whilst supporting the team
• excellent Problem-solving skills
• to be responsive and willing to learn, receive training, and develop yourself
• can work well under pressure
• excellent relationship skills with colleagues, customers, and third-party businesses, while understanding the importance of delivering a great service
• the ability and motivation to work on your own initiative
• customer Service: 3 years
• customer Service: 4 years
• sales Co-ordination: 3 years
• vehicle Sales: 3 years
• current or recent experience in a fast-paced dynamic B2B sales office
• sales: 3 years
• commercial Vehicle Sales: 3 years
• B2B Sales: 3 years

Responsibility

• reception cover – phones, meeting rooms, greeting clients, deliveries etc
• inputting holidays, expenses, attendance reports
• monitoring external inboxes – sales, enquiries, careers

Requirements

• excellent organisation skills and numerically accurate, with strong attention to detail
• ability to work within allocated time scales
• good punctuality, pro-active approach, communication and presentation skills
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• ability to self-motivate and work autonomously
• professional telephone manner
• A full driving licence would be preferable
• office Administration: 3 years
• administrative: 2 years
• receptionist: 2 years
• administrative: 3 years
• customer Service: 2 years