it technician
Responsibility
Requirements
Current offers for the position:
IT Technician Wrexham
Etiquette Labels is a well established manufacturing Company based on the Wrexham Industrial Estate.We are looking for an individual with the technical ability and interpersonal skills to act as a first point of contact for IT related issues within the Company.Key responsibilities for this role include:Providing technical support to all colleaguesProviding communication to users on the status of their IT requests.Resolving hardware and Software related issues on a day-to-day basisDeploying PCs and associated peripherals, including new installations and the redeployment of existing equipment.Generating and maintaining IT technical support documentation.Assisting in the upkeep of the company's Sales Order Processing packageEnsuring security applications and system upgrades are applied to desktops and laptops accordingly.Reporting relevant faults and maintaining logs.Provide maintenance and support for existing desktop software applications developed in VB.NET.Perform maintenance and support for PCs and servers, including Windows 7, Windows 10, Windows 11, and Windows Server 2019.Take care of the maintenance of the small network infrastructure.Handle maintenance and support for the telephone system.Manage maintenance and support for printers.Familiarize yourself with Teklynx Labelview and develop skills to provide support for it.Perform hardware replacement and configuration as needed.Carrying out ad hoc duties as required.Skills Required:Microsoft Windows Server 2019Active DirectorySQL Server 2012Transact SQLMicrosoft Visual Studio for VB.NET Desktop AppsNetworkingMicrosoft Office 365Microsoft Windows 7/10/11 Support and MaintenanceTo be suitable for this role you will have:An IT Qualification an
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