define project schedules, allocate resources, and monitor progress
align project objectives with company goals, and make sure the project is clear on objectives
deliver using SASS technology solutions
lead process of issue identification and resolution
manage risk tracking process
monitor and manage project scope
manage all project documentation
Requirements
two or more years of project management experience in legal projects
prince 2 desirable
detail oriented
understanding of legal terminology
thrives in a collaborative environment
graduate level or equivalent
good communications skills, with customers, team and stakeholders
2-4 years' experience in a successful SASS Project Management role
sales representative
Language
english
Requirements
track record of generating new business revenue and successful quota attainment
understanding of legal terminology
A passion for success and achievement
graduate level or equivalent
keen interest in technology and the legal profession
2-4 years' experience in a successful sales role
1-4 years' experience in a successful sales role
'Can do' hands-on approach and attitude to work
account executive
Language
english
Requirements
track record of generating new business revenue and successful quota attainment
understanding of legal terminology
A passion for success and achievement
graduate level or equivalent
keen interest in technology and the legal profession
1-4 years' experience in a successful sales role
'Can do' hands-on approach and attitude to work
comfortable making outbound calls and using outreach campaigns to pitch to new contacts
it support technician
Requirements
excellent knowledge with Microsoft Windows Desktop operating systems
good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
experience setting up and troubleshooting computer USB audio mixers, microphones, and other court reporting related audio equipment
experience managing end user devices with mobile device management and endpoint management software
ability to analyse and diagnose problems and work independently to solve them
excellent computer and network troubleshooting skills
excellent organisational skills and attention to detail
strong analytical and problem-solving skills
Responsibility
deploys new desktops and laptops to end users
communicates with end users to provide support and troubleshoot problems with desktops, laptops, software, and court reporting equipment
communicate with clients to provide support for client facing services
maintains email and intranet services, adding and removing users and accounts
collaborates with other IT Department staff and management to review and analyse hardware and software needs; recommends changes
maintains network systems, installing new hardware and modifying existing hardware, including peripheral devices such as printers, switches, routers, and other equipment, and related network software and applications
identifies common causes of trouble such as loose connections or defective components
reviews manufacturers' specifications on connections and methods to locate problems
Education
high School Diploma or Equivalent
former experience in computer maintenance and/or help desk support
experience with ForTheRecord FTR Reporter a plus - An Advantage
A+, Network+, and/or similar certifications - An Advantage