EMED PHARMA GROUP is looking for employees for positions:
ambulance care assistant
Trade
personal Care & Home Health
Personal Care & Home Health
Salary
salary
Responsibility
complete all statistical information and patient journey records neatly and on time as instructed
cleaner - part-time
Working hours
part-time
Responsibility
EMED Group are looking for a Base Cleaner to join our team in Hereford
location: Hereford
contract Type: Part Time, 15 hours per week. 1.5 hours in the morning and afternoon Monday - Friday to fit around school hours
thoroughly clean all designated areas of our building
to ensure good and safe practice in all activities relating to service user care by carrying out systems that are in place to guide, monitor and evaluate care and services provided
adhering to all Company policies and procedures within the defined timescales
reporting any faulty equipment, or any potential hazard
planner
Working hours
full-time
Responsibility
we have a fantastic opportunity for a Controller to join our Staffordshire NEPTS team due to continued company growth
full time position, set shift of Monday-Friday 1500-2300
we are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service
some of the benefits can you expect
career development
comprehensive induction and training
people’s Pension
employee’s Assistance Programme
Requirements
the ability to work on your own initiative and problem solve
contact centre advisor
Working hours
full-time
Responsibility
main Purpose of the Job
take control and handover from dispatch at contract defined times and manage the efficient dispatch of all contracts
provide call support for all Contact Centres and Contracts within the business
we have a fantastic opportunity for a contact centre advisor and controller to join our out of hours team based in Leeds
identify and log all safeguarding and incidents which need raising and adhering to IMS processes and procedures at all times
the Out of Hours Call Centre provides Call and Control support for multiple contact centres and contracts within the business covering non-emergency patient transport, Secure Mental Health transport and Medical Courier services
if this sounds like you, this role could be for you. This is a 4 on 4 off role with both Days and Nights shifts on a rota basis
as a member of the Out of Hours Team, the Contact Centre Agent and Controller will provide a friendly, efficient, and health care professional focused booking service for non-emergency patient transport along with a specialist booking service for Mental Health Patients, with specific priory to the contract you are dedicated to in hours dependant on shift
Salary
salary
administrator
Working hours
full-time
Responsibility
EMED Group are looking for a Hospital Administrator to join our team in Cornwall
EMED Group are looking for a Administrator to join our team in Cornwall
this role is based from UHP . The PTLO position is key to help bridge the gap between hospitals and our operations team on a daily basis
this role is based from Royal Cornwall Hospital. The PTLO position is key to help bridge the gap between hospitals and our operations team on a daily basis
contract Type: Permanent, full time - 40 hours per week
location: Royal UHP
location: Royal Cornwall Hospital
to ensure good and safe practice in all activities relating to service user care by carrying out systems that are in place to guide, monitor and evaluate care and services provided
team leader
Trade
Loading and Stocking
quality manager
Responsibility
conducting site audits and inspections and investigations relating to incidents, regulatory concerns and complaints
management of investigation and reporting from site level, ensuring systems for robust reporting, and ensuring closing out following being resolved
support with quality improvement across the organisation
regular communication with external stakeholders
working closely with the Quality & Governance Director and other colleagues to meet customer, organisation and regulatory expectations and requirements
working closely with the Patient Experience Team to advise on service improvements and meeting patient expectations
keeping up to date with relevant revised legislation and clinical developments
support managers to implement and maintain the company’s information management system and any associated certifications
Requirements
qualified RMN with current registration and active PIN
£5,100 annual car allowance
knowledge of safeguarding
33 days annual leave
understanding of governance structures and CQC requirements
pension Scheme
IT literate
discounted high street benefits - Blue Light Card
ambulance care assistant
Contract type
an Ambulance Care Assistant is a hugely rewarding and fulfilling role
each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement
values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event
your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities
refer a Friend recruitment incentive scheme with financial rewards
Requirements
if you're passionate about people and feel you want to make a difference at work, then consider a career with us
this can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness
Responsibility
your main responsibility will be transporting our service users to and from their medical appointments and between healthcare facilities
manager
Responsibility
oversee the management of patient complaints, ensuring timely investigation, response, and resolution in line with NHS guidelines and regulations
investigate complaints from initial contact through to resolution, ensuring a patient-centred approach
provide leadership and support to staff in handling complaints
ensure all complaints are handled in accordance with the NHS Complaints Regulations and other relevant policies
prepare reports on complaint trends and key learning points, ensuring that insights are fed back to improve service delivery
build and maintain strong relationships with NHS Trusts, patients, carers, and other stakeholders
organise and facilitate patient experience forums, surveys, and feedback initiatives
promote a culture of patient-centred care across EMED, ensuring patient feedback is embedded into service development
Requirements
experience of PSIRF / LFPSE
experience in using patient feedback and complaints to lead quality improvement initiatives
use of Radar software
operations manager
Responsibility
business performance and service delivery – Deliver excellent customer service while maximising revenue opportunities to protect P&L
ensuring that the team have the required knowledge, skills and capabilities to deliver services in accordance with operational guidelines and legislation
there may be a requirement to deputise for the Senior Operations Manager when they are absent from the business
identify opportunities to improve performance outputs through increased logistical efficiencies
working alongside the Senior Operations Manager to develop operational plans to improve performance standards ensuring these are embedded within the operation
create and own well thought out, costed and measurable business plans to address pressure points in the operational environment where necessary
embed and utilise effective and efficient business performance management tools across the area to engage all members of the team in taking personal accountability for the success of the business
ensure there are solid business continuity plans in place to ensure timely, effective, and efficient operational plans to respond to emergencies, including the preparation of plans and ad hoc arrangements
Changes in earnings for the position ambulance care assistant
0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
1.8K £
2024
1.9K £
2025
Changes in earnings for the position driver
0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
1.8K £
2024
1.9K £
2025
Changes in earnings for the position transport planner