EMBRACE CX is looking for employees for positions:
contact centre manager
Working hours
full-time | Permanent
Salary
salary
Requirements
you must be well versed in leading teams of up to 20 within a similar contact centre setting
an understanding of telecommunications, coaching & outsourcing would be advantageous
empathy, understanding and the ability to provide an adaptive & inclusive approach will be key to this role
previous experience within a contact centre sales management role is essential, must be able to hit the ground running and want to make a difference
Contract type
full time
team manager
Working hours
full-time | Permanent
Salary
salary
Requirements
you must be well versed in leading teams of up to 20 within a similar contact centre setting
an understanding of telecommunications, coaching & outsourcing would be advantageous
empathy, understanding and the ability to provide an adaptive & inclusive approach will be key to this role
previous experience within a similar role is preferential, must be able to hit the ground running and want to make a difference
Contract type
full time
sales executive
Working hours
full-time | Part-time | Permanent
full-time | Permanent
Salary
salary
Requirements
tenacious individuals needed to join our Embrace CX team
our modern approach to training provides you with the skills to deliver an outstanding service through assumptive & direct sales processes
A direct approach, understanding and the ability to control conversations is important
empathy, understanding and the ability to control conversations is important
any experience in direct sales and / or utilities would be beneficial as this is a target driven environment
any experience in sales and or utilities would be beneficial
any experience in sales and or broadband would be beneficial
we’re in the waterfront city of Portsmouth and want to hear from you
Contract type
full time
sales manager
Working hours
full-time | Permanent
Salary
salary
Requirements
you must be well versed in leading teams of up to 20 within a similar contact centre setting
you must be well versed in leading teams of up to 20 within a similar setting
an understanding of telecommunications, coaching & outsourcing would be advantageous
an understanding of telecommunications, the energy market or outsourcing would be advantageous
empathy, understanding and the ability to provide an adaptive & inclusive approach will be key to this role
previous experience within a sales management role is essential, must be able to hit the ground running and want to make a difference
previous experience within a similar role is preferential, must be able to hit the ground running and want to make a difference
Contract type
full time
customer service advisor
Working hours
full-time | Permanent
Salary
salary
Requirements
empathy, understanding and the ability to control conversations is important
any experience in sales and or energy would be beneficial
any experience in sales and or broadband would be beneficial
previous customer service experience within transferable industries is essential, you must demonstrate an enthusiasm for the delivery of a fantastic customer experience
internal recruiter
Working hours
full-time | Permanent
Salary
salary
Requirements
previous resourcing or recruitment experience is preferential, you must demonstrate an enthusiasm for the delivery of a fantastic recruitment & onboarding process. Any experience in sales, collections and / or HR would be beneficial