Earnings on positions in ELITE GROUP
ELITE GROUP is looking for employees for positions:
- elite Aesthetics are looking to recruit a full-time permanent receptionist for our busy Academy & Clinic
- housekeeping of communal areas
- owning cases from the initial call through to resolution
- the ability to work through cases in complex environments
- receiving escalations from the 2nd Line Team
- mentoring and upskilling the 2nd Line Team
- pitching improvements to technical solutions and processes
- maintaining Microsoft Windows server operating systems and business applications, including Remote Desktop Services & WVD
- maintaining wide area networks, including firewall configuration and commissioning VPN’s
- advanced troubleshooting of system and network problems
- sharePoint & OneDrive
- intune
- microsoft CRM
- experience of managing Watchguard firewalls
- experience of managing Panda AV and Systems Management
- previous experience using ServiceNow
- IT support: 4 years
- previous experience in a telesales role, consistently working towards KPIs and successfully closing deals
- telecoms experience in a similar role
- A desire to work in a KPI and target-driven environment, with a strong focus on performance
- excellent communication skills, including face-to-face, telephone, and email interactions
- prioritisation and negotiation skills to effectively manage multiple tasks and customer needs
- troubleshooting and problem-solving skills to handle challenges and provide resolutions
- organised with strong time management skills, ensuring efficiency and productivity
- working closely with other teams and departments to achieve shared objectives and drive business growth