ELECTRONIC CIGARETTES is looking for employees for positions:
retail supervisor
Working hours
full-time
Responsibility
myCigara specialises in the Vaping Sector assisting individuals to stop smoking within a retail environment
being passionate about our products, services and brand and understanding what we offer as a business
greet customers and provide assistance in finding items
we have an exciting opportunity for an enthusiastic sales individual to join our dynamic team
working to and following our customer journey framework to make sure you are delivering a great personalised experience in store
maintain a clean and organized store
driving performance to deliver store targets & KPIs
assist customers with product selection and pricing
Salary
salary
Requirements
retail sales: 2 years
customer service: 2 years
supervising: 2 years
marketing manager
Working hours
permanent
Salary
salary
Responsibility
actioning the social media strategy for the business
creation and scheduling of email marketing campaigns, including the planning on content creation of our monthly retailer newsletter
creating design briefs and content for Trade / magazine adverts and editorials
organisation and attendance of trade shows
support the Sales and Marketing team and channel owners with their campaign needs
coordinate with various stakeholders within the team and across the business to get tasks across the line
planning campaigns for new product launches
assist in developing engaging online content including press articles and email campaigns
Requirements
great written content, with excellent attention to detail
marketing executive
Working hours
permanent
Salary
salary
Responsibility
actioning the social media strategy for the business
creation and scheduling of email marketing campaigns, including the planning on content creation of our monthly retailer newsletter
creating design briefs and content for Trade / magazine adverts and editorials
organisation and attendance of trade shows
coordinate with various stakeholders within the team and across the business to get tasks across the line
planning campaigns for new product launches
assist in developing engaging online content including press articles and email campaigns
production of planograms using our planogram and space management software
retail store manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
myCigara specialises in the Vaping Sector assisting individuals to stop smoking within a retail environment
we have an exciting opportunity for an enthusiastic sales individual with leadership experience to join our dynamic team
store Operations - working compliantly and adhering to company policies and processes
we are currently recruiting a target driven Retail Store Manager for one of our stores in London
this permanent position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace
you will work closely in all areas of the retail store and assist with the customer journey to achieve the store targets and KPIs. This exciting position offers the opportunity to earn bonus and develop further
maintaining Store Standards
Requirements
demonstrated ability to work independently and confidently in lone working environments
proven track record of delivering exceptional customer experiences in a fast-paced environment, thriving on constant personal interaction
strong passion for technology and a natural aptitude for quickly learning new products and features
excellent communication skills, enabling you to engage effortlessly and comfortably with both small groups and individual customers
exceptional interpersonal skills, making you approachable, attentive, and empathetic in all customer interactions
proficient phone manner, as you will be responsible for answering customer calls and addressing inquiries
flexibility in your schedule, adapting to the dynamic needs of the business. Overtime may be required to cover holidays and sickness
ability to work effectively both independently and as part of a team
sales consultant
Working hours
full-time | Permanent
Responsibility
myCigara specialises in the Vaping Sector assisting individuals to stop smoking within a retail environment
being passionate about our products, services and brand and understanding what we offer as a business
we have an exciting opportunity for an enthusiastic sales individual to join our dynamic team
working to and following our customer journey framework to make sure you are delivering a great personalised experience in store
being aware of your own performance and the team performance and how you can contribute to MyCigara’s success
using in store systems and working compliantly and adhering to company policies and processes
this exciting position offers the opportunity to earn bonus and progress into a higher role
taking ownership for your own development with support from your Store Leader
Salary
salary
Requirements
vaping knowledge or: 2 years
sales: 2 years
customer service: 2 years
customer service advisor
Working hours
permanent
Salary
salary
Responsibility
ensuring efficient operation of the small customer service team
responsible for ensuring our target of 99% customer satisfaction
making sure customers receive the best level of service at all times
producing weekly topline summary reports
handling escalations from customers and other departments
taking inbound calls from consumers who will be raising enquiries and placing orders
processing customer orders to ensure timely dispatch
responding to inbound enquiries from our web platforms via live chat and email
store manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
cashing up
ordering stock replenishment
receiving, counting, displaying, and storing replenished stock
monitoring stock levels
as a key holder, you will be responsible for setting the alarm and ensuring the shop is securely locked
banking
advising customers on the most appropriate product for them