Earnings on positions in ECHO MANAGED SERVICES

Estimated salary

£ 3333

Median salary at ECHO MANAGED SERVICES

£ 2166 Lowest salary
£ 3533 The average salary
£ 5100 Highest salary

ECHO MANAGED SERVICES is looking for employees for positions:

marketing communications manager

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • brand Management. Positioning and further strengthening the Echo and Aptumo brands
  • campaign planning. Identifying and pursuing opportunities to attract new clients
  • content Development. Creating and overseeing the production of high-quality marketing content, including PR, research reports, case studies, videos and podcasts
  • digital Marketing. Manage and grow digital presence including social media, SEO and websites
  • event Management. Plan and coordinate attendance at industry events and webinars
  • strategic Planning. Working with the senior leadership team and group head of marketing and communication to develop and execute a strategic marketing plan aligned to business objectives; driving awareness and interest to support revenue growth
  • budget Management. Manage the marketing budget, ensuring efficient allocation of resources to achieve maximum ROI
  • market Research. Inform the senior leadership team about industry trends, competitors, and market dynamics, providing insight, recommendations and data-driven marketing decisions

Responsibility

  • your expertise and proven track record in B2B communication will be crucial in driving awareness of our services and products, promoting our position as a trusted partner to the water sector, and engaging our own teams
  • reporting directly to the Group Head of Marketing and Communication, the role also offers you senior level coaching and mentoring to further your own development
  • is stand out and creative communication your passion? As the Senior Marketing and Communications Manager at Echo Managed Services, you'll play a pivotal role in formulating and driving our external and internal communication strategies
  • if you thrive in a fast-paced and hands-on environment and are proactive, collaborative and creative, we want to hear from you! This is a challenging but exciting role that will expect you to be proactive, engaging and accountable, with a clear focus on results

project manager

Salary

  • salary

Responsibility

  • timely issue resolution of issues in agreement with stakeholders

finance business partner

Working hours

  • full-time | Permanent

Responsibility

  • finance Business Partner - Unlock Your Potential in the World of Commercial Finance
  • salary up to £50k + benefits, hybrid working model

Salary

  • salary

customer service advisors

Working hours

  • full-time | Permanent

Responsibility

  • our Customer Service Advisors are experts in helping customers with a variety of queries from paying a bill to supply issues
  • we offer a comprehensive training package to enable you to become experts in helping people
  • the roles will give you a start with a growing business, giving you the chance to develop your career with a forward-thinking company
  • our growing teams are looking for their next Customer Service intake! If you’re looking to join an award-winning company that gives you opportunities to develop a career, then apply now

Salary

  • salary

contact centre manager

Working hours

  • full-time

Salary

  • salary

Requirements

  • GCSE/NVQ Level 3/HNC or equivalent
  • graduate level/professional qualification desired but not essential
  • proven experience of managing a team in a high-quality inbound call and correspondence handling environment
  • knowledge of contact centre technologies and systems
  • experience of working within a KPI target-focused contact centre
  • excellent communication and interpersonal skills, with the ability to work effectively and influence at all levels of the organisation
  • experience of conducting one-to-ones/appraisals and mentoring of individuals
  • planning and organisation skills, with the ability to produce high quality work to deadlines

Responsibility

  • co-ordinating, prioritising and scheduling work on a daily, weekly and monthly basis to ensure the optimum achievement of Service Level Agreements
  • participation in all relevant ER matters including recruitment, training, development and first stage disciplinary/grievance procedures
  • active participation in cross-functional and cross-business project teams, as required, to contribute to the wider success of the Echo group
  • ad-hoc duties and activities as requested by the Contact Centre Manager
  • leading and developing a customer service team to deliver all operational service and quality targets for the team within financial constraints, whilst promoting service excellence and customer ownership
  • ensuring effective communication channels are established and maintained within the team and across the centre, encouraging, receiving and utilising feedback to improve service levels. Effectively implement and deliver team briefing sessions
  • active involvement in Personal Development Reviews providing feedback and support to enable staff to maximise their potential and deliver service excellence

hr business partner

Working hours

  • full-time | Permanent

Salary

  • salary

customer service co-ordinator

Working hours

  • full-time | Permanent
  • full-time | Part-time | Permanent

Salary

  • salary

Requirements

  • customer Service: 1 year
  • customer service: 1 year

customer service administrator

Working hours

  • full-time | Part-time | Permanent

Salary

  • salary

Requirements

  • customer service: 1 year

customer service

Benefits

  • mutual

Salary

  • salary

Requirements

  • up to £50,000 per annum
  • green Lane, Walsall
  • 37.5 hours per week

customer service manager

Responsibility

  • design and delivery of training material across the operation which incorporate a blended learning approach
  • analysis of customer led metrics to identify improvements in the training cycle and improve results
  • line management responsibility for trainers and performance coaches
  • ensure that all training and training materials conform to company branding guidelines and are aligned to our vision, mission and values
  • maintain online resources and build new ones where required
  • be part of project implementations ensuring all training material updated and delivered in a timely manner
  • review of Echo processes and communication of amendments across the operations
  • to work in partnership with key stakeholders and help support engagement initiatives across the contact centre

Earnings on positions in ECHO MANAGED SERVICES

Average salary in this position
Average salary in this position in the country
meter reader
5100 £
-59%
2121 £
software engineer
3333 £
17%
3868 £

National average salary

2950 £

Average salary in this company

3533 £