EASILIFT LOADING SYSTEMS

Responsibility

• be responsible for receiving sales enquiries from potential clients, external sales team members and respond appropriately
• extract information from engineer’s job sheets following breakdown and PPM visits in order to prepare and issue quotations to clients
• ensure all enquiries are input onto the After Sales/ELS database, issue relevant documentation and prepare/revise quotations as necessary
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• take responsibility to prioritise enquires so that tender return dates are adhered to in line with KPI’s and pre defined objectives
• you will provide internal sales support to the internal and external sales team by following up on service sales quotations to ensure a qualified sales pipeline, as well as continually sourcing new sales opportunities
• be responsible for receiving telephone enquiries and for communicating with potential clients in order to clarify requirements
• be the first point of contact for internal customer communication in order to identify the specific nature of query from various sources and take appropriate action
• establish effective relationships with customers and follow up against agreed contact deliverables to ensure the desired outcomes are being achieved
• liaise closely with the After Sales Support Team, External Sales Team members and engineers to ensure all sales enquiries are dealt with in a timely manner
• making contact with all customers, following quotations being submitted
• build, develop and sustain mutually beneficial working relationships with all other teams to ensure effective service delivery
• provide technical specifications and standard drawings to customers and liaise with the project team when non standard drawings are required prior to order
• liaising closely with the Service Sales Team members and Engineers to ensure all sales enquiries are dealt with in a timely manner
• qualifying service sales quotations on an ongoing basis to ensure the sales pipeline is kept up to date
• using inputs obtained from telephone contact, engineer’s job sheets and salesperson feedback, ensure relevant quotes are sent out and followed up within the agreed timescale so that unsuccessful quotes are used to establish what needs to change or improve
• extracting information from engineer’s job sheets following breakdown and site visits in order to prepare and issue quotations to clients

Requirements

• technical Sales: 1 year
• loading bay: 1 year
• office: 1 year

Benefits

• company car

Earnings for position internal sales engineer

Responsibility

• actively seek new business and identify opportunities
• attend client meetings and visit sites to carry out detailed site surveys and identify loading bay solutions
• maintain contact with customer base
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• follow up quotations
• action sales enquiries from potential clients and department and communicate appropriately in order to clarify requirements
• ensure all enquiries are inputted onto the CRM software, generate relevant documentation and prepare and/or revise quotations as necessary
• ensure quotes are sent out in line with the job specification, operational guidelines and followed up within the required timescales
• utilise software systems for making quotations and pricing of spare-parts and products
• liaise with various external suppliers in order to obtain the best prices for non-standard items
• provide technical specifications and standard drawings to customers and liaise with the project team when non-standard drawings are required prior to order
• utilise the internet based quotation systems for pricing of suppliers products as well as liaising with various external suppliers in order to obtain the best prices for non standard items
• ensuring all enquiries are inputted onto the CRM software, as well as generating relevant documentation and preparing and/or revising quotations as necessary
• ensuring quotations are sent out in line with the job specification, operational guidelines and followed up within the required timescales

Requirements

• higher Education Qualification preferable or equivalent experience
• target driven
• excellent communication and presentation skills
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• confident negotiator and commercial awareness
• ability to work under pressure to handle complex issues
• ideally have technical knowledge of the loading bay industry
• sales: 1 year

Benefits

• company car
• laptop

Responsibility

• we are looking for a Service Administrator to join our thriving and busy team
• you will assist in providing a customer service facility for any enquiry relating to breakdowns, existing maintenance contracts and repair queries and signpost to the relevant person in accordance with the requirements of the service department

Requirements

• administrative Assistants & Receptionists: 1 year

Earnings for position service administrator

Responsibility

• you also work closely with the Projects, New and Service Sales teams to maximise proposal opportunities
• ideally located in the Midlands, you will be responsible for identifying existing as well as new Service Contract opportunities, by developing and maintaining strong relationships with our customers, throughout the UK
• provide specifications and documentation to customers
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• providing specifications and documentation to customers
• ensuring quotations are sent out in line with the job specification and operational guidelines and are followed up within the required timescales
• utilise online and cloud-based software systems for making quotations and pricing of spare-parts and products as well as liaising with various external suppliers in order to obtain the best prices for non-standard items

Benefits

• company car

Responsibility

• work alongside Service Engineers to carry out Service activities as required on new and existing contracts to meet commercial imperatives