DONALD RUSSELL Salary
Rating of the company
0 ratings
7 reviews
Coulsdon
29 ULLSWATER CRESCENT COULSDON CR5 2HR
TIN:
01820834
Restaurants & Gastronomy

Earnings on positions in DONALD RUSSELL

Choose a position
general operative
1.9K £
▲4%

Changes in earnings for the position general operative

Average annual salary

Current

1920£

latest offer

Total change

+4%

since 2024

Latest change

+4%

vs previous period

Average period

1880£

out of 2 points

0500 £1K £1.5K £
0500 £1K £1.5K £2K £
2024
2025

Data based on job offers published by the company

Earnings on positions in DONALD RUSSELL

Average salary in this position
Average salary in this position in the country
general operative
1840 £
8%
1981 £

National average salary

2950 £

Average salary in this company

1840 £

DONALD RUSSELL is looking for employees for positions:

sales advisor

Responsibility

  • donald Russell are a quality, online food business with a heritage in butchery
  • headquartered in Inverurie, Aberdeenshire, we have 166 colleagues in various roles across our three sites at Inverurie, Kintore and London
  • we source, craft and show case the best of Scottish produce and supply direct to customers across the UK and to the world’s top restaurants and luxury hotels
  • christmas is one of our busiest times of the year, and we have opportunities to join us, on a fixed term basis, on the run up to Christmas

Requirements

  • customer service: 1 year

contact centre advisor

Responsibility

  • job specification
  • donald Russell is a quality, online food business with a heritage in butchery
  • headquartered in Inverurie, Aberdeenshire, we have 168 colleagues in various roles across our three sites at Inverurie, Kintore and London
  • additionally, you will support the Customer Services to improve the customer service experience
  • we source, craft and show case the best of Scottish produce and supply direct to customers across the UK and to the world’s top restaurants and luxury hotels
  • strong MS Office skills are essential, as is the ability to learn a bespoke IT package
  • christmas is one of our busiest times of the year, and we have opportunities to join us, on a fixed term basis, on the run up to Christmas
  • previous experience within a Contact/Service Centre environment would be advantageous, but not essential as full training will be given

team leader

Responsibility

  • supervising a team of advisors within the contact centre
  • manage and maintain Key Performance Indicators across the team
  • monitor advisor performance for quality, accuracy, efficiency, and sales / upsell opportunities via transactional monitoring on a regular basis
  • evaluating the effectiveness of training programmes and learning outcomes and update the necessary documentation
  • assisting with recruiting, coaching and upskilling of staff
  • effectively plan and carry out staff appraisals on an annual basis
  • review the performance of staff, identifying training needs and opportunities and planning training sessions in order to increase first contact resolution within the team
  • work with colleagues to review, create update and manage the Donald Russell induction and new start and ongoing training programme including all procedural documentation

Requirements

  • previous experience of managing people within a Contact Centre environment or extensive customer services experience
  • proven success in leadership and service management
  • experience of coaching, developing and mentoring team members
  • exceptional verbal and written communications skills including the ability to have and manage difficult conversations
  • experience in delivering process improvements
  • listening skills, to understand exactly what customers require
  • confidence, patience, courtesy, tact and diplomacy, when dealing with difficult situations
  • the ability to work under pressure

sales executive

Working hours

  • permanent

Requirements

  • excellent communication skills with both internal and external customers
  • effective change management, time management and organisational skills
  • A self-starter with the ability to take ownership and work autonomously
  • ability to develop and maintain great working relationships and collaborative working at all levels
  • entrepreneurial, self‐motivated with strong problem‐solving skills and ability to work under pressure
  • strong organizational skills and an ability to manage and achieve sales independently and proactively in a fast‐paced work environment

Responsibility

  • develop and agree a new business plan in existing target markets to develop new markets and brand awareness of the company

health and safety manager

Responsibility

  • implement EHS&S compliance standards within the business and ensure a minimum of legal, company and customer compliance standards, aims and objectives
  • audit H&S, Food Security and Food Safety compliance
  • ensure that employees and managers are trained in EHS&S compliance and associated topics
  • provide leadership and expertise on Health and Safety matters and to maintain an effective system of Environmental, Health and Safety documents
  • lead Health and Safety audits and review performance – ensuring that corrective actions arising are dealt with to prevent reoccurrence
  • lead H&S Culture – development of safety-based intervention program that drives a robust effective Health and Safety Culture
  • conduct investigations into accidents and insurance claims plus develop and implement corrective/preventive actions
  • conduct risk assessments to include H&S, Food Safety and Environmental

health & safety manager

Working hours

  • full-time

Education

  • diploma of Higher Education

Responsibility

  • implement EHS&S compliance standards within the business and ensure a minimum of legal, company and customer compliance standards, aims and objectives
  • audit H&S, Food Security and Food Safety compliance
  • ensure that employees and managers are trained in EHS&S compliance and associated topics
  • provide leadership and expertise on Health and Safety matters and to maintain an effective system of Environmental, Health and Safety documents
  • lead Health and Safety audits and review performance – ensuring that corrective actions arising are dealt with to prevent reoccurrence
  • lead H&S Culture – development of safety-based intervention program that drives a robust effective Health and Safety Culture
  • conduct investigations into accidents and insurance claims plus develop and implement corrective/preventive actions
  • conduct risk assessments to include H&S, Food Safety and Environmental

Requirements

  • health & Safety: 2 years

digital marketing manager

Responsibility

  • lead all digital and performance marketing channels for Donald Russell across Acquisition, Retention and Reactivation to drive new customer acquisition, active customer numbers, order volume, repeat order rate and LTV
  • the Digital Marketing Manager is a crucial role, reporting directly to the Marketing Director. You will lead the digital marketing strategy for donaldrussell.com and provide support to our trade business where required

procurement manager

Working hours

  • full-time

Requirements

  • consideration will be given to a graduate with commercial or a business-related degree and a genuine interest in a procurement opportunity
  • previous experience of effectively managing or working in a food business is preferred but not essential
  • previous experience of negotiating contracts would be an advantage
  • evidence of achieving KPIs and producing reports
  • ability to work accurately under pressure
  • developing and managing the product range
  • no specific qualifications or educational qualifications are required for this role but a recognized supervisory or management qualification would be an advantage
  • ability to work in a fast-paced environment with changing deadlines

content marketing manager

Working hours

  • full-time

Language

  • english

Education

  • bachelor's

Requirements

  • educated in marketing, digital media, communications, advertising, or other equivalent/relevant areas
  • qualifications and/or experience in relevant platforms such as Adobe Creative Cloud, website CMS systems, content planning/management systems etc
  • highly IT literate with and understanding of digital marketing systems and general IT (Adobe
  • excellent communication skills at all levels, internally and externally
  • ability to efficiently create high quality, professional-level multimedia content for use across a variety of digital and offline channels
  • ability to understand and learn to use new software and applications quickly, and an agile approach to knowledge gathering
  • experience in managing agencies and internal stakeholders
  • A creative flair and ability to “think outside of the box” to engage internal/external stakeholders and customers

supervisor

Working hours

  • full-time

Responsibility

  • job specification
  • donald Russell is a quality, online food business with a heritage in butchery
  • headquartered in Inverurie, Aberdeenshire, we have 168 colleagues in various roles across our three sites at Inverurie, Kintore and London
  • the role is very hands on and requires a flexible “can do” approach
  • we source, craft and show case the best of Scottish produce and supply direct to customers across the UK as well as the world’s top restaurants and luxury hotels
  • this full time position is based in Kintore, Aberdeenshire, within the Fulfilment function
  • the ability to reliably commute and work the above shift pattern in Kintore is essential, as is the flexibility to work overtime and some weekends when required by business needs, usually in the run up to Christmas
  • the role will supervise all fulfilment functions to ensure that company operations and operatives are supported. To work and promote company values of Treat Every Pound as your Own, Honesty, Integrity, Unity and Customer Focus

Requirements

  • previous experience of managing a customer services team / contact centre environment or extensive customer services experience is preferred
  • experience of managing budgets and / or resource
  • experience in working with and supervising multi-cultural teams
  • evidence of building and managing effective stakeholder and peer relationships
  • experience in an FMCG business
  • exceptional verbal and written communications skills including managing difficult conversations
  • proven supervisory and leadership skills
  • proven success in leadership and service management