ensure all accounts are accurately updated and notes stored carefully on the systems
ensure an immediate response to all confirmations to proceed with testing and all details are captured
build and nurture a healthy sales pipeline consisting of established client relationships and new business
promptly follow up quotes and secure all information needed to ensure the invoice can be paid once testing is complete
business development
Working hours
full-time
Requirements
B2B sales: 2 years
sales: 4 years
Responsibility
ensure all accounts are accurately updated and notes stored carefully on the systems
ensure an immediate response to all confirmations to proceed with testing and all details are captured
respond to sales requests through a range of channels within 10 minutes of request, check and double check accuracy, format, additional notes in line with brand
build and nurture a healthy sales pipeline consisting of established client relationships and new business
promptly follow up quotes and secure all information needed to ensure the invoice can be paid once testing is complete
ensure all inviocing, questions, finance information is closed and completed daily
phlebotomist
Responsibility
maintain relevant qualifications and insurance - phlebotomy, enhanced DBS certificate, Public Liability Insurance
updating personal calendar with availability on a weekly basis
complete Hair, Nail, Blood, DNA, Urine and Saliva sample collections accurately and in accordance with training and company Standard Operating Procedures
record and report to the case and collection team any issues, non attendance, changes to sample matrix as soon as possible
provide ‘statements of truth’ about events at appointments with accurate and detailed information to the best of your recollection when required
provide sufficient notification of holiday and sickness so that scheduled appointments can be covered
conduct a thorough risk assessment prior to entering the premises to conduct a collection ensuring personal safety and participant safeguarding is a priority
accurately record and log interaction with customers and provide detailed updates to the DNA Legal case and collection team accordingly
Requirements
phlebotomy: 2 years
administrator
Requirements
administrative experience: 2 years
customer Service: 2 years
Responsibility
your role will be either working in a team paired with a cleint manger, or on your own, to support the end-to-end process from quotations, conversions, appointment bookings, coordinating with clients to results and invoicing
making agendas, recording minutes and supporting to close off any actions
sales administrator
Requirements
administration: 1 year
Responsibility
the first stage is to provide advice to the client on what testing is suitable before generating a quote, following this up and collecting all the details needed to set up a live case
making agendas, recording minutes and supporting to close off any actions