receptionist
Responsibility
- you will follow directions for the day-to-day operation of the reception department through management
- maintaining the quality standards of presentation at all times
- ensuring the reception area is clean and tidy prior to each shift
Show more +18 - you will be responsible for greeting incoming guests
- you will monitor reservations and make sure that maximum capacity is achieved
- ensuring that any feedback from customers is responded to in an appropriate manner and according to the company standard
- maintaining the reservations operating system and ensuring all information is kept in the strictest confidence
- you will be responsible for maintaining reservation system and ensuring smooth flow of the guests
- you will be responsible for building guest’s profile
- ensuring all special guests and VIP’s are correctly identified. Informing the shift of said guests and their requirements
- providing support and assistance to the shift manager, head hostess and general manager as necessary
- you will be taking care of customer queries and ensure they are dealt with in timely manner
- you will be responsible for all menu printings
- ensuring the telephone answering procedures are adhered to at all times
- providing a friendly, courteous and professional attitude at all times
- you will be taking care of updating operational system when menus changes
- you will be responsible for accepting and posting ‘Take away’ orders
- to effectively manage the wait list to ensure maximum capacity is achieved
- you will work collaboratively in the spirit of teamwork and always lead by example
- to attend and participate in any management meetings as required
- the hostess is responsible for ensuring maximum occupancy of the restaurant is achieved on a daily basis
Requirements
- A good understanding of hospitality
- previous experience in a similar role and within a fast-paced environment
- good communication skills
Show more +6 - can do attitude
- ability to work as a team player
- remain calm and constructive under pressure, solution orientated
- have a good understanding of restaurant concept and basic food knowledge
- extremely well organised whilst being comfortable multitasking across different responsibilities
- receptionist: 2 years
Salary in other companies in the position receptionist
| SMART DENTAL CARE | 6528 £ | 2916 £ 6528 £ |
| BRIDGE RECRUITMENT UK | 6375 £ | 2916 £ 6528 £ |
| ELECTIVE SERVICES | 4000 £ | 2916 £ 6528 £ |
| MAGNETIC SHIELDS | 3750 £ | 2916 £ 6528 £ |
| MONTROSE LONDON | 3687 £ | 2916 £ 6528 £ |
| KNIGHT ARMSTRONG | 3333 £ | 2916 £ 6528 £ |
| HEALTH CARE | 3200 £ | 2916 £ 6528 £ |
| HOUSE OF S | 3166 £ | 2916 £ 6528 £ |
| DNA VETCARE | 3076 £ | 2916 £ 6528 £ |
| ONETEN ASSOCIATES | 2916 £ | 2916 £ 6528 £ |