Earnings on positions in DIGITAL APPLICATIONS INTERNATIONAL

DIGITAL APPLICATIONS INTERNATIONAL is looking for employees for positions:

technical support engineer

Language

  • english

Requirements

  • A knowledge of ITIL processes, and ideally ITIL certified
  • exceptional verbal and written communication skills
  • being able to multi-task within a fast-paced and highly structured environment
  • the ability to apply logical thinking in an engineering capacity; coming from a strong software engineering or computing background is beneficial
  • excellent listening skills are also essential when trying to comprehend customers’ reported incidents then translate them into technical and functional terms, as necessary
  • other personable skills are also essential to the RCC roles such as being a team player as well as keeping sight of the overall team goals as this will prove invaluable to personal development and progressing technically

Responsibility

  • the Response Coordination Centre is the central support function within Dematic Software for ensuring that all customers receive a high quality and premium service when they require assistance with Dematic’s portfolio of logistics and automation systems