DIAMOND BRITE SERVICES in Swanley Salary

DIAMOND BRITE SERVICES
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DIAMOND BRITE SERVICES is looking for employees for positions:

it support engineer

Responsibility

  • provide technical support of software systems including CRM and Gas Systems to customers, both internal and external
  • share your knowledge with your colleagues and help train new starters
  • configure software systems, including ID, Essentials, Reality and Gas Systems
  • liaise with the Development team when required to help resolve technical support issues
  • work with Development to support system upgrades and system improvements
  • liaise with Project Delivery and Support to keep the customer informed of project progress where
  • appropriate
  • follow guidelines and procedures as set out in the Procedures Manual

Requirements

  • keep up to date with advances in software development, new methods and ways of working
  • articulate, professional and clear verbal communication skills
  • particularly MSDN
  • present information clearly and in an engaging way
  • keep up to-date with companies products
  • good interpersonal and rapport-building abilities
  • strong problem-solving and analytical abilities
  • precise and appropriate written communication skills