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DHS is looking for employees for positions:
customer service advisor
customer service advisor
customer service
data administrator
warehouse supervisor
Working hours
full-time
Responsibility
#BelongWithUs
dealing with all aspects of customer contact into the business,in a quick and timely manner
sourcing parts, processing orders, chasing orders and dealing with queries
maintain excellent relationships with customers
provide a first class after sales service to support our website and contract customers
coordinating deliveries, organising collections with carriers and reacting to failed deliveries
come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment
issuing refunds, and general admin duties
Requirements
ideally some experience working in a call centre or customer service environment
proficient in basic IT in order to learn our computer systems and processes
able to deal with customers, external suppliers and carriers in a professional and friendly way
have a positive, can do attitude, and enjoy working as part of a team
be able to have difficult conversations and demonstrate excellent complaint handling skills
all Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace
so if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway