DCB LEGAL Salary
GREENWOOD HOUSE GREEN WOOD DRIVE MANOR PARK RUNCORN WA7 1UG ENGLAND
TIN: 10633864
DCB LEGAL Premium profile inactive Premium profile inactive
Earnings on positions in DCB LEGAL
DCB LEGAL is looking for employees for positions:
call centre agent
Working hours
- full-time | Permanent
Responsibility
- DCB Legal Ltd is a legal practice specialising in debt recovery, civil & commercial litigation
- handle calls and queries appropriately, in a polite and professional manner
- take payments over the telephone
- negotiate suitable payment arrangements with debtors
- as one of the largest issuers of County Court Claims in the UK and due to our continuing success, DCB Legal are looking to recruit several Inbound Collections Agents to support the continued growth of the business
- answer debtor queries using Client systems
- inbound Collections Agent are the main point of inbound contact for customers who have received a Letter of Claim from DCB Legal Ltd - You will answer customer telephone queries by providing information regarding ongoing claims, take payments, and set up suitable payment arrangements
- update status of accounts accordingly via Client systems
Requirements
- excellent listener and communicator
- strong customer service skills
- ability to affectively work in a team
- be self-motivated and work well towards targets
- good Negotiation skills
- previous experience in a fast-paced office/call centre environment desirable but not essential
- previous experience in debt recovery or payment management desirable but not essential as full training is provided
Earnings on positions in DCB LEGAL
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1833 £