we promote a work life balance and are happy to talk flexible working, including some home working shifts
curo are recruiting a Customer Service Advisor to be the first point of contact for Curo’s customers
curo is an organisation with social purpose at its heart
we provide affordable homes that help people find security and stability and a positive future
this is an opportunity to take the first step in your career within Social Housing, where you get to make a real difference in people’s lives, within a great family environment
what you'll be doing
why join Curo?
customer service administrator
Working hours
full-time
Requirements
the ability to deal sensitively, with enquiries from customers about financial matters in a fair and consistent way
excellent communication skills and be confident in communicating with diverse audiences in both written and verbal communications
experience of using MS Office and used to Bespoke IT systems
strong numerical experience with focus on calculations
A background of prioritising a busy workload with tight deadlines, whilst remaining level-headed, empathetic and organised
training will be provided for other duties
what you’ll get in return
Responsibility
1st Stage Interviews: 4th October 2023
support, when needed with other departments communications and administrative tasks
ensure that management systems, including IT systems, are kept up to date with customer details, action taken, and agreements made
customer service coordinator
Working hours
full-time
Responsibility
this is a fixed term contract, up to 12 Months to 20th September 2024
curo is recruiting for a Customer Service Coordinator to join Curo’s Customer Appointments team
curo is an organisation with social purpose at its heart
we provide affordable homes that help people find security and stability and a positive future
1st Stage Interviews: 26th September 2023
we embrace a values-driven culture that revolves around Care, Respect, Openness, Fairness, and Trust
this means delivering exceptional customer service while treating all individuals warmly and honestly
2nd Stage Interview: 29th September 2023
administrator
Responsibility
what you'll be doing
you will also be supporting our in-house field-based teams of safety officers
the role presents a great opportunity to develop your knowledge of the fire safety industry and building safety more generally
more about you
1st Stage Interviews: 24th August 2023
we are looking for an organised and pro-active administrator to join our contract admin team based in Bath. Working from home is possible but we are looking for colleagues to be in the office at least 3 days a week
you’ll be supporting delivery of effective and efficient contracts that deliver outstanding services to our customers but with a focus on fire safety contract administration, especially around fire doors and fire stopping
commercial administrator
Working hours
full-time
surveyor
Working hours
full-time
Responsibility
what you'll be doing
we have two fantastic Surveyor vacancies within our Technical Hub
the successful Project Surveyor will be joining a team of surveyors across the Asset management team, part of our technical hub
the principal design, specification and delivery of projects through robust contract management systems
the principal design, specification and delivery of projects
more about you
our values are at the core of how we work
tight budget management through financial measures
Salary
salary
Requirements
a minimum of HNC or HND Level 3 Qualification in Construction or equivalent experience
A minimum of HNC or HND Level 3 Qualification in Construction or equivalent experience is essential
project managing damp & mould related works, and roofing works
have knowledge and experience of conservation techniques to successfully manage works to our historic / listed buildings
really strong communications skills, experience working with third party contractors
you will demonstrate resilience and the desire to work in an interesting environment where no day is ever the same
curo is an organisation with social purpose at its heart
to be successful, you’ll need to be a highly motivated individual who is enthusiastic and creative with great people skills, and a can-do approach
accounts manager
Responsibility
you will work pro-actively to prevent debt
plumber
Working hours
full-time
Responsibility
curo are recruiting for a Plumber to carry out home safety servicing, breakdown and repairs, focusing on central heating pipework
we don’t have any sales targets
relaxed, positive, and harmonious team atmosphere
approximately a 40 mile territory
fully stocked van for parts
1st Stage Interviews: 27th September
working within a bespoke Travis Perkins managed stores contract
the use of latest technology, with a tablet for day to day scheduling
Requirements
A City and Guilds, NVQ, or equivalent qualification in plumbing
strong diagnostic skills for plumbing issues
experience in providing excellent customer service
resilience and adaptability in a dynamic work environment