Earnings on positions in CSL GROUP SERVICES
CSL GROUP SERVICES is looking for employees for positions:
- IIS Knowledge
- linux Knowledge
- composer
- GIT
- adobe Creative Suite
- software Development: 2 years
- attending customer premises to perform on-site work which will include fixing hardware faults, installing upgrades, project work, ad-hoc requests, etc
- complete project work such as server, network, cable and CCTV installations
- building customer relationships to ensure that the Engineer/Client relationship is trusted and strong
- logging detailed and accurate information into our Helpdesk system
- efficiently handling technical support incidents, requests and changes
- taking responsibility for your personal call queue, ensuring that all calls are updated and closed in a timely fashion
- communicating with clients to keep them updated on the progression of their issue and ensuring that customer satisfaction remains high
- resolution of tickets ranging from simple password resets to complex server/network issues
- demonstrable experience in a similar role
- desire to provide outstanding customer service to our clients
- strong attention to detail with well-developed problem solving skills
- self-motivated with the ability to work alone and as part of a team
- professional and well-presented
- excellent communication skills, both written and verbal
- time management skills with the ability to prioritise effectively
- IT Support: 4 years
- IIS Knowledge
- linux Knowledge
- composer
- GIT
- adobe Creative Suite
- software Development: 3 years
- PHP Coding: 2 years
- retford DN22 7PX: reliably commute or plan to relocate before starting work