CROWN GAS AND POWER is looking for employees for positions:
brand manager
Working hours
full-time | Permanent
Responsibility
division – Commercial
leading the marketing team to create impactful campaigns across various channels, including digital, social media, and traditional routes
plan, implement and attend events for staff and our TPI’s
marketing Campaigns: Lead the development of integrated marketing campaigns to drive brand awareness, customer acquisition, and retention
brand Strategy and Development: Develop and execute comprehensive brand strategies that align with the company's mission, values, and business goals. Define and maintain brand guidelines, ensuring consistency across all touchpoints
market Analysis: Conduct market research and competitive analysis to identify trends, opportunities, and challenges within the energy industry. Translate insights into actionable strategies to enhance our brand's competitive edge
Requirements
knowledge of the UK Energy Market
bachelor's degree in Marketing, Business, or a related field
design skills in multiple technologies
demonstrated success in developing and implementing successful brand strategies and campaigns
excellent communication and storytelling skills, both written and verbal
creative mindset with the ability to think strategically and analytically
proficiency in utilising market research and data analytics to drive decision-making
collaborative team player with strong leadership qualities
Contract type
full time
purchase ledger clerk
Working hours
full-time | Permanent
Responsibility
division – Finance
matching and coding invoices
preparing weekly payment run
reconciling supplier statements
reconciling company credit cards
bank Reconciliations
credit balance monthly reporting
SL manual invoices on request
Salary
salary
Requirements
self-motivated
strong verbal and written communication skills
strong numerical skills
excellent attention to detail
purchase ledger: 1 year
Contract type
full time
service coordinator
Working hours
full-time
Salary
salary
Education
A-Level or equivalent
Responsibility
manage and resolve a wide range of account queries
communicate Change of Tenancy performance and assist the COT team in resolving any issues within agreed service-level agreements
continuously develop the service offering to our key accounts
communicate any billing issues from managing agents to the billing team and vice versa
support the launch of new products of services through effective internal and external communication
make the business aware of competitors and their offerings in the market
support back-office in providing aftersales support and customer care
various standard and adhoc reporting
Requirements
industry experience
excellent organisational skills
account management experience
self-motivated
excellent verbal and written communication skills
good arithmetic skills
excellent attention to detail
good at working as part of a team and individually
Contract type
full time
sales executive
Working hours
full-time
Responsibility
outbound calls to agree supply contracts with customers on out of contract and deemed contract rates
convert inbound enquiries into profitable supply contracts
identify direct sales opportunities through COTs
liaise with TPIs as and when required
contribute to the sales targets
reduce the number of sites transferring supply after COTs
promote Crowns excellent customer service
Salary
salary
Requirements
self-motivated
experienced in outbound sales
good arithmetic skills
excellent attention to detail
good at working as part of a team and individually
excellent organisational and time management skills
B2B sales: 2 years
Contract type
full time
customer service administrator
Working hours
full-time | Permanent
Responsibility
being the first point of contact for all customer moving in/out their premises
processing all change of tenancies accurately and in a timely manner
liaising with customers and partners both verbal and in writing
resolving and queries that arise from the change of tenancy
investigate any potential fraudulent change of tenancy
offer customers novation agreements where necessary
Salary
salary
Requirements
existing knowledge of the energy and/or utilities sectors is desired, but not essential
excellent verbal and written communication skills
excellent attention to detail and a high level of accuracy in all areas of work
strong organisational skills and comfortable working under pressure
able to multitask and prioritise within a challenging environment
able to work well independently
retail sales: 1 year
customer Service: 1 year
Contract type
full time
financial controller
Working hours
full-time | Permanent
Responsibility
ensuring the preparation of timely and accurate monthly management accounts
provide leadership, direction and management of the finance team
managing relationships with auditors, tax advisers, banks and other parties
establishing & maintaining highly focused analysis of business performance across all core business dimensions, with identifiable actions undertaken
provide support to key projects when called upon to enable data to be understood, insight gleaned, and better solution delivered
manage the businesses cashflow ensuring stakeholders are regularly updated
lead the wider finance team to ensure continuous improvement in controls, efficiency and ways of working. Drive for consistency and best practice. Identifies opportunities for improvement
Salary
salary
Requirements
experience of analyzing large data sets
post qualification experience or QBE
previous experience of the energy industry not essential but advantageous
excellent interpersonal skills able to communicate to all levels of the business
high attention to detail
ability to build, lead and develop a high performing team
proactive, organized and able to work flexibly in order to meet deadlines and have the drive to deliver results
able to partner, challenge and collaborate at a senior level and provide value add insight to a team of professionals
Contract type
full time
sales support administrator
Working hours
full-time
Responsibility
nominate all sites and resolve any rejections
assisting Sales with administrative tasks including tender processing, checking consumption levels are accurate, quote preparation, credit checking applications and contract processing
completing quality control checks on completed sales and ensuring expected standards are met at all times
assisting the diary management of the Sales team
assisting the Sales Team Leader in identifying sales opportunities
supporting the business by assisting in the preparation of renewal opportunities
support the launch of new products and services through effective internal and external communication
assist the Sales team with pricing customers that are on out of contract rates
Requirements
industry experience
self-motivated
sales Support experience
demonstrable experience in sales support administration or similar
excellent verbal and written communication skills, as well as customer service skills
good arithmetic skills
excellent attention to detail
good at working as part of a team and individually
Contract type
full time
credit controller
Working hours
full-time | Permanent
Responsibility
responsible for own ledger ensuring all customers adhere to their payment terms
develop relationships with customers and solving any queries concerning their accounts
recovering outstanding debt by means of repetitive chasing
identify and monitoring customers who pose a financial risk to the customer
send overdue customers for disconnection whilst working within strict credit control processes
identifying ways in which the current processes and procedures can be improved
adhoc reporting
our Credit Control team has a requirement for a new Credit Controller with a primary function of collecting debts through a first-class customer service
Requirements
self-motivated
industry experience
excellent verbal and written communication skills
good arithmetic skills
excellent attention to detail
good at working as part of a team and individually
excellent organisational and time management skills
collections: 1 year
customer service advisor
Working hours
full-time
Responsibility
receive customer requests by telephone or email, provides information requested or ascertains who best to provide the information
process change of tenancies that occur accurately and in a timely manner
liaise with clients both verbally and in writing
ensure customer and broker enquiries are resolved in a timely and effective manner
shared management of the busy shared customer enquiry inbox
since our inception in 2001, our people have put all their energy into providing gas to businesses across the UK
process all contracts ensuring that the customer accounts and payment details are set up correctly
we encourage everyone in the business to share their ideas, successes and struggles to help achieve a common goal
Requirements
experience in working with data and / or file flow communications
excellent verbal and written communication skills
strong organisational skills
excellent interpersonal skills with the ability to establish credibility and build relationships
excellent attention to detail and a high level of accuracy in all areas of work
analytical
able to multi task and prioritise within a challenging environment
able to work well both individually as well as part of a team