COSTA-COSTA is looking for employees for positions:
operations director
Working hours
full-time
Responsibility
regional Operations Director - London
A bit about us
here at Costa Coffee, our vision is to inspire the world to love great coffee
we’re all about passion, energy and teamwork to serve uplifting moments to coffee fans globally
from our humble beginnings in 1971, we’re now the UK’s most loved coffee Brand
with the help of our Partners and the Coca Cola system our growth ambitions have no limits
along with our much loved Stores, we now have propositions spanning Ready-to-Drink, Costa Express, FMCG and our leading B2B networks
as a visible senior leader, present in your business, you'll take responsibility for safety, customer service excellence, brand standards, sales and profit growth and the leadership and motivation of up to 15 Area Managers and their teams across your region
warehouse administrator
Working hours
full-time
Responsibility
to ensure all administrative tasks are completed accurately and within SLA, this includes all ancillary requests
support Stores Team with picking during busy periods and assist with holiday cover
to respond to queries, via e-mail and telephone, to give the highest level of service to internal and external partners Support Team leader with operational planning – this includes management of Goods-In Calendar
team leader
Working hours
full-time
part-time
full-time | Permanent
part-time | Permanent
full-time | Contract
permanent
Responsibility
team Leader
here at Costa Coffee, we want to inspire the world to love great coffee
we’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers
if you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you
A bit about the role
starting pay of £11.23 - £12.23 per hour rising with training
previous Team Leader experience in a fast-paced environment is an essential
as a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy
Requirements
crafting great coffee with your passion and energy for that perfect blend
A positive outlook with bags of personality
deploy the team according to the trading pattern, ensuring right people in the right place to maximise sales
serving customers with a smile ensuring customers walk away happy, and we see them again very soon
A passion for delivering excellence in everything you do
train and accredit new Baristas, inspiring their new adventure with Costa
good communication skills because you will be talking to our amazing customers daily
manage the day to day operations of the store when required, being accountable in the absence of the Store Manager
Contract type
full Time
technical lead
Working hours
full-time
Requirements
ensure any changes that affect technical service are deployed effectively across all markets
ensure Technical Excellence KPI's, SLA's and the cascade of information is consistent and applied in all markets
develop and implement a platform for Technical excellence performance monitoring and review
assess and report compliance to the Technical Excellence model and escalate issues when required
provide subject matter expert support to the markets
service Excellence Performance & Improvement
ensure training delivery meets technical service needs
launch new propositions guidelines
service manager
Working hours
full-time
commercial manager
Working hours
full-time
Responsibility
production of a clear digital strategy and plan across key markets focused on ongoing digital transformation
ensuring financial returns from digital investment and improving consumer experience
strategic competitor analysis and external digital trend monitoring, supporting a pipeline of digital innovation into the business
effective team management
development effective relationship management with key strategic partners in the delivery space including conducting monthly / annual performance reviews
responsibility for the financial performance of the Digital and Loyalty channels including leading integration of financial activities, including planning, forecasting and business analysis, to drive range planning and strategies
construction manager
Working hours
full-time
planner
Working hours
full-time
Responsibility
daily/Weekly reporting on Planning Team key deliverables
centre manager
Working hours
full-time
Responsibility
create a customer focused environment and you’ll have a unique skill for anticipating what our customers’ need
take ownership of all your controllable costs within your store through effective management of stock, labour, training and reward and recognition
inspire the team to follow your lead and execute with excellence
full accountability for managing the store to the standards our customers have come to expect
training and developing your team to reach their full potential
Requirements
A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity
A brand ambassador who ensures great attention to brand standards
an ambitious character who wants to be part of our growth journey
ability to thrive under pressure and execute with pace
experience of managing and developing teams
A leader with coaching experience, remember you are leading from the front