CORPORATE TRAVEL & MANAGEMENT SERVICES Salary

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  Loughton
31 GRANGE COURT UPPER PARK LOUGHTON IG10 4QY
  https://www.travelctm.co.uk
TIN: 06202435
  Transportation & logistics
Rating of the company
based on 0 evaluations
6 reviews in total

Earnings on positions in CORPORATE TRAVEL & MANAGEMENT SERVICES

CORPORATE TRAVEL & MANAGEMENT SERVICES is looking for employees for positions:

finance business partner

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • offsetting all CTM employees’ travel
  • partnership with South Pole – supporting sustainable community projects
  • paperless office initiatives & recycling options
  • develop and produce a monthly reporting pack, to be achieved by WD7

Requirements

  • fully Qualified ACCA/CIMA Highly collaborative with the ability to drive change
  • resilient and willingness to challenge the status quo / remove blockers
  • capability to manage and influence stakeholders at all levels of an organisation
  • pro-active holding a continuous improvement mindset
  • positive can-do attitude and solution orientated
  • strong data analysis and forecasting / modelling experience
  • thorough, accurate and strong attention to detail, able to look at the bigger picture when appropriate Commercial and organisational acumen
  • financial accounting: 2 years

account manager

Working hours

  • full-time | Permanent

Responsibility

  • ensure customer satisfaction is delivered through effective account management practices
  • work collaboratively with the Support Teams to resolve customer issues and feedback opportunities for technological or service enhancements
  • participate in regular monthly team meetings, by proving a strategic overview of clients and any risks and issues
  • retaining business and developing new business is a key part of the role

Requirements

  • team player, resilient and adaptable with the ability to remain calm and patient
  • account management: 2 years
  • travel Management: 3 years

business travel consultant

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • to provide high level customer service to all clients internal and external to the required SLAs and standards
  • assist with emergency actions, contingency plans, and out of hours requirements
  • ensure client travel policies are adhered to correctly
  • to ensure all SLA’s and KPI’s are consistently met
  • communicate with your manager and business manager regarding client activity to include any positive or negative behaviour, client complaints etc
  • to develop and maintain effective working relationships with colleagues in the appropriate offices
  • ensure that all administration team tasks, both internal/external is of the highest standard
  • to provide support and assistance as required to colleagues

Requirements

  • proven advanced industry experience in all areas of travel management operations is essential
  • sound, proven SABRE skills with the ability to manage multiple reservations and PCC’s
  • excellent understanding of fares and ticketing ideally to BA1/2 level or equivalent
  • extensive industry experience in all areas of the reservation process
  • you are skilled using Sabre our preferred GDS. If not, conversion training could be provided to the successful candidates
  • A flexible approach to work, taking on extra work as and when required
  • A high level of professionalism and customer care at all times
  • to prioritise the workload to ensure deadlines are met, whilst working accurately, quickly and calmly at all times

hr business partner

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • provide a generalist HR service covering the full employee lifecycle, to all employees and managers
  • maintain a strong working knowledge of all relevant employment law to ensure employees are treated fairly and appropriately and risks and issues for the business are fully understood
  • act proactively to ensure the business is aware of and prepared for pending legislative changes that will have an impact on the business
  • provide regular HR reports to managers, external provers as well as the Head of HR and HR team
  • manage and maintain the HRIS and HR Intranet pages
  • ensure all employee records are accurate and up to date and accurately reflect all current people movements / situations

Requirements

  • CIPD qualified
  • strong HR Generalist skills, knowledge, and experience to cover the full employee lifecycle
  • human resources: 3 years
  • HRIS: 1 year

finance officer

Working hours

  • full-time

Language

  • english

Responsibility

  • ownership of tasks, ensuring work is completed in a timely and accurate manner
  • completion of processes relating to supplier payments, funding receipts and allocation of
  • postings as assigned by the Crown Projects Finance Team Manager
  • responding to queries, issues and actions received via the Team mailboxes
  • maintenance of clear process documentation
  • ad hoc tasks as required
  • completion of processes relating to supplier payments, maintenance of supplier accounts and allocation of postings as assigned by the Purchase Ledger Team Manager
  • as a member of the Crown Projects Team you will complete daily, weekly and monthly tasks to ensure that supplier invoices are processed and paid, cash postings are allocated correctly, funding is reflected and allocated correctly and all tasks are completed in a timely and accurate manner

Requirements

  • obtain a good level of understanding of all our systems and processes to aid accurate postings
  • deliver accurate information in summaries and reports
  • accuracy and attention to detail
  • maintain records and documentation in required formats to ensure reports can be run
  • able to work as part of a team
  • excellence in customer service is achieved
  • adhere to set security policies and practices
  • financial management: 1 year

operations manager

Working hours

  • full-time

Requirements

  • experience of managing a Finance Team
  • significant experience of working in a Purchase Ledger, Sales Ledger or Credit Control Team
  • experience of using several Financial systems
  • strong attention to detail
  • financial management: 2 years

Responsibility

  • ad Hoc as required by the Head of Finance & Processing
  • the management and development of the Financial Operations Teams – Sales Ledger & Banking Control; Purchase Ledger; Credit Control. This includes managing objective setting, carrying out 121s and annual appraisals in line with HR policies
  • A key stakeholder in the implementation of new systems and processes ensuring that a culture of continuous improvement exists within the function
  • ensuring that processes are completed in a timely and accurate manner, adhering to accounting timetables and policies as well as agreed SLAs / KPIs
  • cash protection by ensuring that revenue is invoiced in full, overdue customer payments are minimised, payments to suppliers are made in a controlled manner within contractual terms
  • working with managers and staff from other business functions to ensure that Finance processes are understood and adhered to and that Finance can provide a relevant input into other business processes

finance manager

Working hours

  • full-time

Responsibility

  • accurate and timely recording of the cashflows related to Crown projects, such as funding
  • monitoring mailboxes and ensuring that SLAs are met

Requirements

  • experience of working in a Finance Team
  • strong attention to detail and accuracy
  • an understanding of Finance systems and ledger postings
  • good communication skills and experience of working with non-Finance colleagues
  • ability to understand complex and high volume transactions
  • financial management: 2 years

client manager

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • management and Responsibility for a portfolio of diverse customers, both at customer and contract management level
  • ensure customer satisfaction is delivered through effective Client management practices
  • build strong, enduring relationships throughout the customer organisation ensuring engagement at all levels from booker to directors
  • work collaboratively with the supporting teams to own and resolve customer issues and to provide feedback for technological or service enhancements
  • plan and develop partnership plans to measure and monitor success or areas for improvement
  • to manage the relationship with a defined number of clients, based from the office, to ensure the retention of each client during the defined contractual period and provide strong support to the relevant Client Manager
  • work as part of the wider Client Services management function, providing feedback, support and customer insight
  • work with customers and the Business Support team to transition to the new contract (owning all communication and ensuring robust site testing and planning is delivered

Requirements

  • at least 3 years proven Customer Service Management experience is an essential requirement within a busy customer contact area
  • excellent written and verbal communication skills
  • excellent numeracy/analytical skills – makes rational, realistic and sound decisions
  • attention to detail and quality orientation
  • persuasive – ability to negotiate
  • highly resilient – remaining calm under pressure
  • highly organised and a good planner – prioritises activity
  • at least 2 years proven Management experience with the confidence and ability to challenge and query decisions with senior members of CTM and own client issues to avoid escalations