CONTENT GURU is looking for employees for positions:
data scientist
Requirements
data Science
python
A post-graduate degree in Data Science or a related field
experience in source control, in particular Git
experience working within an agile environment, in particular Scrum, and applying supporting practices
experience with C# and Microsoft SQL Server
good experience in database technologies, such as Microsoft SQL Server
experience in developing containerising applications with Docker and using orchestration such as Kubernetes
Responsibility
stay abreast of current research and integrate relevant findings into your work
business development executive
Working hours
full-time
Responsibility
content Guru is a world-leading CCaaS provider
through our immaculate technical solution storm we support businesses across the globe to provide seamless, omni-channel customer engagement
business Development Executives are the entry-level sales role in Redwood
product and sales knowledge
continuously develop understanding of key products and technology relevant to our services
remain aware of industry developments
illustrate business advantage of our products and services to customers and other sales colleagues
due to our continued global expansion, we are looking for a passionate and driven Business Development Executive to support our fantastic sales team based in Glasgow
network engineer
Working hours
full-time
Responsibility
our mission is to adhere to our compliance regulations, with zero downtime to give a service which is second to none
implement tools & automation to improve quality and reduce effort
deliver industry leading network security operations
here at Content Guru, a global and rapidly growing player in the CCaaS market, we are looking to recruit a Network Engineer to join our growing UK Team
based from our Bracknell head office, this role is customer facing both in person and remotely supporting from design, set up and service delivery with continuous service improvement and touch point with our prestigious clients
pro-actively address security threats, delivering a competition beating service in both quality and cost
we are a team of hard working individuals who are driven by service excellence to support the business, this really is a team who are passionate about the delivery of a reliable global business operation and the network service performance, which in essence underpins the application and service delivery
this role would suit a fresh graduate or junior network engineer looking to progress. Regardless of your prior experience level in networking if you have passion and desire we would like to hear from you
project engineer
Working hours
full-time
Responsibility
content Guru is a world-leading cloud customer service provider
our seamless omni-channel solutions have supported businesses across the globe in providing exceptional customer service
as we expand globally, we are looking for a Project Delivery Engineer to join our exceptional team in Bracknell, Berkshire
the Project Delivery Engineer prepares and equips systems to provide new services to users
configuring Services
configure aspects of a customer’s services for omni-channel cloud communications
manage customer’s telephony and omni-channel estate
multi-task
technical writer
Working hours
full-time
Language
japanese
german
dutch
Responsibility
instructional manuals and user guides
write instructional manuals for platform users
ensure written instructions are clear, organised, and easy to follow
create graphics and diagrams as required to best demonstrate system usage and functionality
maintain a thorough understanding of the audience for the required documentation
interpret technical information and adapt it for different audiences, as required
standards, processes and continuous improvement
meticulously follow style and document guides/standards
Requirements
experience of working in an agile environment or with SCRUM processes
experience of managing translation projects
familiarity with web technologies: HTML, XML, Flash, JavaScript
engineer
Working hours
full-time
Responsibility
configuring Services
configure aspects of a customer’s services for omni-channel cloud communications
manage customer’s telephony and omni-channel estate
multi-task
manage and execute a large number of concurrent provisioning projects, while tracking & analysing progress
ensure the technical tasks in the provisioning process are handled quickly and efficiently
utilise knowledge and understanding of test tools, methodologies and techniques
prepare, maintain and execute test plans and scripts for storm® services, with the ability to adapt to customer requirements
business development manager
Working hours
full-time
Responsibility
account planning
achieve revenue & margin targets from new customers on a monthly, quarterly and annual basis
create and maintain documented account development plans
work with marketing or other internal departments to proactively identify and target customers
build sales approaches for specific customer accounts
develop and maintain an adequate pipeline of opportunities
provide accurate forecasting of opportunities by effectively progressing sales opportunities
customer relationships & satisfaction
security engineer
Working hours
full-time
Responsibility
monitoring
monitoring security and operational logs from a number of sources
monitoring external security notifications from vendors and other recognised security organisations
monitoring and maintenance of the infrastructure to ensure minimum downtime
marketing executive
Working hours
full-time
Responsibility
filming
content creation
interviewing internal colleagues and external people of interest in an engaging and informative manner
proof read bid and other Sales-related material
willingness to travel as and when required to customer premises, events, and more
research and analyse market data/other business approaches in order to identify and tailor messages to specific audiences
setting up lighting and camera equipment in a safe manner
continuously learn about our products and services in order to fully inform content creation
senior product manager
Working hours
full-time
Responsibility
content Guru is a world-leading CCaaS provider
through our immaculate technical solution storm we support businesses across the globe to provide seamless, omni-channel customer engagement
as an experienced, value driven Product Manager you will be pivotal in providing product leadership to our business
product owner for product sprints
identify customer needs/business requirements for product development. Collate and refine requests into final design briefs
prioritise workload for product development
make design decisions that demonstrate delivery of design specifications
due to our continued global expansion, we are looking for a successful and established Senior Product Manager to join our exceptional team in Bracknell, Berkshire