CONSTRUO Salary
Earnings on positions in CONSTRUO
Earnings on positions in CONSTRUO
Average salary in this position
Average salary in this position in the country
commercial manager
5000 £
-15%
4295 £estimator
4166 £
-19%
3394 £it manager
3750 £
15%
4297 £management accountant
3750 £
-11%
3365 £mechanical engineer
5000 £
-31%
3456 £recruitment consultant
2166 £
40%
3020 £National average salary
2950 £
Average salary in this company
3434 £
Estimated salary
£ 3750
Median salary at CONSTRUO
£ 2083 Lowest salary
£ 3434 The average salary
£ 5000 Highest salary
CONSTRUO is looking for employees for positions:
technical support engineer
Trade
- IT Operations & Helpdesk
- IT Operations & Helpdesk
Responsibility
- provide timely and effective technical support to users via various channels, including email, chat, and phone
- diagnose and troubleshoot technical issues reported by users and ensure appropriate solutions are provided
- escalate complex technical issues to the development team and follow up until resolution
- document and track reported problems, providing detailed information to assist in efficient troubleshooting
- collaborate closely with cross-functional teams to identify recurring issues and contribute to improvements in the platform's performance and usability
- contribute to the creation of support documentation and resources to assist users in solving common problems
Requirements
- proven experience as a Technical Support Engineer or in a similar technical role
- strong knowledge of software applications, databases, and troubleshooting methodologies
- excellent problem-solving and analytical skills, with a keen attention to detail
- ability to communicate technical concepts effectively to non-technical users
- familiarity with construction or project management software would be advantageous