we are seeking a commercially minded BDM, with a track record in service oriented B2B solution sales
familiarity with the business outsourcing sector would be beneficial
the role will suit a highly motivated individual looking for an exceptional career opportunity in an owner managed business
the successful candidate will drive the sales efforts to help scale the business
they will identify and build an active pipeline, developing core verticals and targeting new market opportunities
the role will incorporate both the identification and acquisition of new clients as well the nurturing and development of these clients
with decision makers spanning up to C-level, the candidate must demonstrate significant entrepreneurial flair combined with sharp commercial acumen
the job is based from our North West London office, with travel to prospects and clients as required
Requirements
you will be goal oriented, self-motivated and keen to deliver high quality outsourcing solutions
the long term objectives of the client will be at the heart of every conversation
business development: 4 years
you will be inquisitive, demonstrate great questioning and listening skills, and have an innate desire to make a positive ongoing difference to every new business client
whilst possessing the autonomy to make key decisions, the BDM will also need to demonstrate the ability to liaise confidently with the project management, client delivery and call centre teams, to drive those teams to ensure that every client solution is delivered in a timely and professional manner
the successful candidate will have an ambition to progress in a highly reputed business, where you will be working closely with the senior management team to help achieve its growth targets
systems administrator
Working hours
full-time | Permanent
Salary
salary
Responsibility
working within a small team, responsible for managing and maintaining the IT systems within the company
maintenance, support and upgrades of the technical infrastructure, including File Servers, Network Switches and Routers, Desktops and Telephone system
maintenance and Support of MS Exchange and SQL database
maintenance and Support of Mitel phone system
ensuring that any IT and systems goals set down are achieved within the deadlines set
Requirements
strong interpersonal and relationship skills
MS Windows Server 2016
self-motivation with a ‘hands-on’ approach
MS Exchange Server 2016
MS SQL Server database administration
analytical skills and logical thought process
emphasis on quality / attention to detail
VMWare and Windows Virtualised server environments
customer service advisors
Responsibility
to answer inbound telephone calls from customers across multiple campaigns
to handle and respond to customer emails and tickets
being able to cope with varying call volumes and pressures
to handle and resolve difficult customers and achieve a positive outcome whilst remaining professional
to be able to follow a script and call flow accurately
where required to use client systems and web based systems to handle customer calls
keep an accurate record of all customer details and other note taking data, into the data capture systems
ability to work under pressure and achieve set campaign targets; speed of answer, number of calls answered, talk time, wrap-up time, thus achieving service levels
Language
english
Salary
salary
Requirements
bureau runs 7 days a week
all advisors will be scheduled to work 40 hours per week . Full flexibility is required