service delivery manager
Responsibility
Requirements
Trade
Current offers for the position:
IT Service Delivery Manager Bristol
This is a hybrid position primarily based in one of our Edinburgh, Bristol or London offices. We’re committed to your flexibility and wellbeing and our hybrid…
IT Service Delivery Manager Bristol
Define, develop, and maintain the Change Management framework to coordinate and manage a seamless delivery of all system and product related change.
Service Delivery Manager Bristol
Location: Bristol (hybrid) This is a hybrid position primarily based in Bristol. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working We give you a world of potential A fantastic opportunity has become available for a Service Delivery Manager to join the team. This role is regarded as the main point of liaison for the delivery of client work as briefed in or supporting/running projects which are allocated. The client will see them as an expert representative of our company that is able to demonstrate exceptional delivery of services via liaison / project management with the client and Computershare Communication Services departments. In addition, the Service Delivery Manager will work to exceed established service standards, client satisfaction ratings and Net Promoter Score targets for their assigned group of clients. This role will be based in our Bristol office 2 days a week currently with flexibility offered in relation to working from home. A role you will love We are a busy team and operate in a fast-paced and ever-changing environment, so you will be readily adaptable and accepting of change and able to manage conflicting priorities. Don’t worry though, we do this through working collaboratively as a team and ensuring we have fun along the way. Key responsibilities: End to end ‘once off’ job management - The role holder will work with the client to understand their requirements and create clear / concise briefs for appropriate delivery departments. They will then communicate between the departments and with the client to ensure required inputs and outputs are accurate and on time. Ongoing Management of ‘Contract’ jobs - For ongoing jobs managed as automated ‘contracts’ the role hold
Senior Service Delivery Manager Bristol
Location: Bristol (hybrid) This is a hybrid position primarily based in Bristol. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working We give you a world of potential Computershare are currently looking to recruit a Senior Service Delivery Manager to join the Service Delivery team within Computershare Communication Services. You will be supporting the commercial side of the business working directly with external clients as well as working on internal projects. Why would you choose this role when there are other Senior Service Delivery Manager roles in the market? Well, there are a few things that make this role stand out: Opportunity to work on a diversity of projects on a day-to-day basis. You will have good exposure and learning opportunities working with many of our external clients. Multiple career progression opportunities as you could move into several roles such as: Programming, development, business analyst or a director role. This role will be based in our Bristol office 2 days a week currently with flexibility offered in relation to working from home. A role you will love We are a busy team and operate in a fast-paced and ever-changing environment, so you will be readily adaptable and accepting of change and able to manage conflicting priorities. Don’t worry though, we do this through working collaboratively as a team and ensuring we have fun along the way. This means that no two days will be the same and you will be solving a variety of issues whilst maintaining a highly professional level of communication to Computershare’s clients. Some other key responsibilities: You will work with the client to understand their requirements and create c
IT Service Delivery Manager Bristol
Location: Bristol/Skipton/Edinburgh We give you a world of potential We have a unique and exciting opportunity for an experienced customer focused Service Delivery Manager to join our IT Business Management function which forms part of our Global IT Service Management team here at Computershare. Reporting to our Global Head of Business Management you will play a significant role in developing trusted and credible relationships with key stakeholders and business users to drive the brand of Global IT Service Management. Working hours will be 1pm until 9pm to cover the Eastern Time Zone. Why would you choose this role when there are other Service Delivery Manager roles in the market? Well, there are a few things that make this role stand out: You will be part of a growing team expanding globally. As the role is relatively new you will have opportunity to use your experience to influence behaviour and direction towards Service Excellence and value. This role will give you the opportunity to understand our internal Business Units. As you speak to many key Stakeholders, you will get the chance to create a good reputation within the business. Interested? Keep on reading to find out a bit more about what you will be doing, and the type of person that we are looking for. A role you will love We are a busy team and operate in a fast-paced and ever-changing environment, so you will be readily adaptable and accepting of change and able to manage conflicting priorities. Don’t worry though, we do this through working collaboratively as a team and ensuring we have fun along the way. The biggest part of your role with us will be managing relationships and escalations, it is therefore imperative to us that you take the time to engage and understand the needs of the business and capabilities or constraints of key stakeholders, at all levels to build a solid foundation. Key Re
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