passion – truly engage with our aim and use that to provide the best service you can in your role
purpose – make your actions purposeful and positive
people – collaborate with the team to support and develop on a peer to peer basis
proud – demonstrate pride in the role you are doing and how this will impact better outcomes in education
produce new sales quotations and renewal quotations for clients as part of an account management team
procurement manager
Working hours
full-time | Permanent
Benefits
mobile phone
laptop
profit sharing
Salary
salary
Responsibility
recognised qualification in supply chain management or business administration, or proven business experience of equivalent level
experienced in successfully managing supply chain operations
target driven
excellent analytical and problem-solving skills
experience in using ERP systems such as Connectwise Manage or similar
in-depth knowledge of preparing and reviewing contracts, invoicing, negotiation terms and rebate structures
highly organised and detail oriented
management and leadership skills
Contract type
identification of supply chain efficiencies & performance issues
analyse cross-divisional spending and develop global strategic sourcing plans
consider financial planning, forecasting, P&L performance, inventory, cash flow, tariffs and inflation to inform strategy
develop a Procurement policy and framework
drive a periodic review of procurement related tools used across the business with an action plan associated
driving active service engagement with vendors and subcontractors, setting up and managing service reviews and outputs
monitor industry and make recommendations for vendor changes that might add value
demonstrates a measurable reduction in year over year total cost of ownership for the goods and services being sourced without compromising quality and service levels
procurement officer
Working hours
full-time | Permanent
Salary
salary
Responsibility
understand b2b procurement practices, ideally in the IT sector
have an established approach to successful purchase negotiation
be able to use multiple IT platforms and systems to drive effective procurement
be able to develop effective and supportive relationships across the department
be able to actively build on our existing customer base and maintain excellent working relationships
procurement of hardware and software for use in schools, driving costs down through bulk buying and effective order timing\_
producing client facing quotations and sending out agreement renewals in support of the Account Management team
working with a range of established vendors to obtain pricing, maintain accreditations and build relationships
senior technician
Working hours
full-time | Permanent
Benefits
laptop
profit sharing
Salary
salary
Requirements
around 3 years’ demonstrable experience in IT support services or consultancy
practical working knowledge of firewalls and HP Aruba switches in the Education or Public sectors ideally
MS InTune device management
well-developed network troubleshooting skills
knowledge of LAN & WAN technologies
some VMWare and Microsoft Hyper-V experience
some experience in recent Microsoft Server 2016-2019 builds
experience with Google Workspace For Education
it support technician
Working hours
full-time | Permanent
Benefits
laptop
profit sharing
Salary
salary
Requirements
around 3 years’ demonstrable experience in IT support services or consultancy
practical working knowledge of firewalls and HP Aruba switches in the Education or Public sectors ideally
MS InTune device management
around 2 years’ in role experience in IT desk or field support services, ideally in the Education or Public sectors
self-sufficient in IT support and confident to work on own initiative
well-developed network troubleshooting skills
relevant certification in Networking
knowledge of LAN & WAN technologies
Responsibility
assist with project work and upgrades when required
process and escalate incoming requests for support both on site and remotely via the helpdesk
participate in project work at client sites, with the potential for developing the direction and scope of these projects in the future
project manager
Working hours
full-time | Permanent
Benefits
laptop
profit sharing
Salary
salary
Responsibility
lead and manage projects liaising with clients and colleagues to agree dates and locations
maintain project plans, scoping and sign off documents and UAT where applicable
maintain rapport with our clients, with first-rate communication skills
administration of CRM accordingly
arrange and attend project meetings including surveys, checkpoints and post-installation e.g. lessons learned review
we believe that technology has the potential to make a positive difference to the lives of pupils and teachers. Our purpose is to ensure that the solutions we provide are properly specified, implemented, and supported
Requirements
good level of experience gained within a professional End User Services support environment
project Management qualification such as PRINCE2 or relevant equivalent experience
ability to effectively prioritise and manage own, and others, workload
commitment to customer care and quality service delivery
programme Management: 3 years
it technician
Benefits
mobile phone
laptop
profit sharing
Requirements
around 3 years’ demonstrable experience in IT support services or consultancy
practical working knowledge of firewalls and HP Aruba switches in the Education or Public sectors ideally
MS InTune device management
well-developed network troubleshooting skills
knowledge of LAN & WAN technologies
some VMWare and Microsoft Hyper-V experience
some experience in recent Microsoft Server 2016-2019 builds
experience with Google Workspace For Education
Changes in earnings for the position it technician