create content for use on digital platforms; websites, social ads, promotional screens etc
amend existing designs to deliver a coherent look to all creative collateral
review and contribute to new branding guidelines
be a key player within a fast-paced marketing team, contributing to the overall strategy
assist with other marketing duties such as social media scheduling, website building and updates, photography, photo manipulation
discuss the requirements of projects with the project owner, stakeholders, and the marketing team
provide costs for the projects
writer
Language
english
Responsibility
write clear marketing copy to promote our products and services
research industry-related topics
create original thought leadership content
proofread and edit content before publication
discuss the requirements of projects with the project owner, stakeholders, and the marketing team
coordinate within the marketing and design teams to illustrate articles
conduct simple keyword research and use SEO guidelines to increase web traffic
identify customers’ needs and gaps in our content and recommend new topics
technical consultant
Working hours
full-time
Benefits
company car
Salary
salary
Responsibility
take ownership for technical delivery of projects and complete hands-on technical implementation
deliver strategic consultancy services to Commercial’s client base that enhances their business and drives adoption of Cloud and Modern Workplace technologies
technical hands-on delivery of project, leading discussions with customers and implementing technologies to achieve customer objectives
execute technical workshops and assessments, gathering requirements to help understand problems and explore solutions
senior infrastructure engineer
Working hours
full-time
Salary
salary
Responsibility
ensure adherence to the ISO controls which govern our client’s IT environment and associated processes
lead and take technical ownership of the infrastructure function within the IT team
be a Senior Supplier for IT change projects initiated by the firm’s Transformation department or by Commercial IT
help to mature/scale-up our existing working processes to meet the future demands of the service and to reduce operational resource overheads whilst embedding best-practice
working alongside the IT Operations Manager, developing and maturing key ITIL functions such as capacity & performance management, availability management and monitoring & event management
help to maintain, contribute to and refine our IT backlog; ensuring work-packages are prioritised, defined at a technical level and scheduled via an RFC process for delivery
work within the ITIL framework and help develop a continual service improvement lifecycle process
ensure the inviolability of our client’s network and data through embedding security best-practice in to new solutions as well as helping to review existing solutions and suggesting change to improve our security posture
team leader
Working hours
full-time
Benefits
mobile phone
laptop
Responsibility
the role
as the 2nd Line & Field Team Leader, you will manage our 2nd Line Helpdesk and Field Engineering Teams
you will be a dedicated individual with a desire to deliver high quality service to both internal and external customers alike
report to NOC Manager, able to lead the team and be a subject matter expert on complex client Incidents
track update and resolve all assigned incidents, changes, and problem tickets in the IT Service Management platform
properly escalate incidents in a timely manner adhering to support guidelines and procedures
to manage the 2nd Line, Field Engineering teams, and ensure service SLAs are met for our customers
are you passionate about Technology and have Team Leader or Management experience?
Salary
salary
Requirements
windows Server
active Directory, DHCP, DNS, Group Policy, WDS and WSUS
VMware ESX/ESXi and vCenter
veeam Backup & Replication
sophos Anti-Virus
A minimum 2-Year Team Leader / Management experience and at least 2-years relevant experience with the technologies listed below, ideally with either with either ILM Level 3 or ITIL L4 Practitioner Certification
advanced TCP/IP, switching and routing
firewall and VPN configuration
it field engineer
Benefits
company car
Working hours
full-time
Salary
salary
Responsibility
ensure Field Engineer support tickets are updated and completed within SLA
to ensure Field Engineer support tickets are updated and completed within the required SLA
perform scheduled contract visits at customer sites and complete relevant documentation
attend customer sites and troubleshoot IT issues which cannot be resolved remotely by the Network Operations Centre
provide holiday and sickness cover onsite at customer sites when required
build excellent relationships with key service stakeholders both internally and externally
identify areas to upsell products and services to existing customers
cover 1st, 2nd or 3rd Line support teams when required within the Network Operations Centre
Requirements
microsoft SCCM, InTune and AutoPilot
windows Server
VMware ESX/ESXi and vCenter
active Directory, DHCP, DNS, Group Policy, WDS and WSUS
exchange and Exchange Online
veeam Backup & Replication
office 365 Technologies
sophos Anti-Virus
it field engineer
Working hours
full-time
Benefits
company car
Salary
salary
Responsibility
ensure Field Engineer support tickets are updated and completed within SLA
to ensure Field Engineer support tickets are updated and completed within the required SLA
perform scheduled contract visits at customer sites and complete relevant documentation
attend customer sites and troubleshoot IT issues which cannot be resolved remotely by the Network Operations Centre
provide holiday and sickness cover onsite at customer sites when required
install and configure new hardware and software at customer sites
build excellent relationships with key service stakeholders both internally and externally
identify areas to upsell products and services to existing customers
Requirements
microsoft SCCM, InTune and AutoPilot
windows Server
VMware ESX/ESXi and vCenter
active Directory, DHCP, DNS, Group Policy, WDS and WSUS
exchange and Exchange Online
veeam Backup & Replication
office 365 Technologies
sophos Anti-Virus
business administration apprentice
Working hours
full-time
Language
english
Responsibility
successfully operate a range of heat press machinery to produce personalised items such as mugs, t-shirts, and coasters
operate Canon presses and Canon large format printers
operate a range of finishing equipment; including guillotine, trimmer & slitter/cutter/creaser
use pre-press systems including Adobe suite and Xerox Fiery Workstation
use our integrated order and quotation processing system
check and unload deliveries into allocated storage and replenish stock accordingly
place customer orders with our approved suppliers
set up new products on Internal ERP system & External Customer ordering system
personal assistant
Responsibility
be responsible for some of the co-ordination of the smooth running of the MD’s home – this includes dealing with utility companies, cleaners etc
collate 1-1’s and PDR’s for the MD’s direct reports and manage holiday requests and expenses
assist with Group wide project work and general administration as required
arrange all travel and accommodation for both business and personal
keep track of banking activities and pay invoices when required
book, prepare and set up internal and external meetings. Including catering as and when required
collate and submit the MD’s expenses monthly
take notes and document actions from meetings
hr advisor
Responsibility
people & Culture
produce and analyse reports such as People & Culture metrics and gender pay gap
work on departmental initiatives such as Learning Days, Change Champions, Menopause Champions, employee wellbeing etc
provide advice, guidance and support to Directors, Managers and employees on all policies and procedures; ensuring an effective, professional and confidential service
work closely with the Head of People & Culture on the successful delivery of manager training, typically on a quarterly basis
play a key role in the onboarding process; ensuring a smooth and seamless process for new starters and design and delivery of the Company induction
play a key role in monitoring, evaluating and recommending improvements for employee experience; such as conducting new starter catch ups, employee experience meetings and assisting with the employee experience survey
be a champion for internal customer service, building trust and confidentiality with employees and managers