COMDATA GROUP UK is looking for employees for positions:
sales agent
Working hours
full-time
Language
english
spanish
Salary
salary
Responsibility
handle incoming calls for both sales and service calls
handle service requests in the applications system supplied by Pierre et Vacances
generate sales through understanding customer needs and creating desire
cancel, modify or confirm visits already sold
upsell additional products, services and extended stays
assist customers on live chat with enquiries about the product and website bookings
this list is not intended to be exhaustive, and other duties may be required from time to time as deemed reasonable by the business
care coordinator
Working hours
full-time
Salary
salary
Requirements
excellent communication skills
A pro-active mindset, with a willingness to be flexible, agile & react positively to change
A natural ability to build rapport whilst working from a call guide
self-Motivated and with an acceptance of responsibility of achieving personal targets and KPI’s
A Confident and professional telephone manner
strong organizational skills, and the ability to plan and priorities your own workload
ability to work in a paperless and pen less environment
computer literate preferably with previous experience of working on internal databases or appointment booking systems
customer service agent
Working hours
full-time
part-time
Language
dutch
french
italian
german
Salary
salary
Responsibility
handle incoming calls for both sales and service calls
handle service requests in the applications system supplied by Center Parcs
generate sales through understanding customer needs and creating desire
cancel, modify or confirm visits already sold
upsell additional products, services and extended stays
compensation & Benefits
IIP Accredited Employer
BUPA Life Insurance Scheme
Education
GCSE or Equivalent
Requirements
customer Service: 1 year
work Location: Hybrid remote in Ringwood, BH24 1HD
customer service manager
Working hours
full-time
Salary
salary
Requirements
team Manager experience
ability to manage a Team
excellent communication skills
excellent Customer Service manner
A pro-active mindset, with a willingness to be flexible, agile & react positively to change
excellent literacy and numeracy
A natural ability to build rapport whilst working from a call guide
excellent IT literacy skills
Responsibility
ensure the members of the team are fully compliant in carrying out their duties
participate in client events, meetings and shows as requested/as relevant
will lead by example ensuring good standards of performance, attendance and conduct within the office are maintained
customer advisor
Working hours
full-time
Requirements
proven experience of working in a fast-paced Customer Care environment whilst maintaining a high level of attention to detail
an effective team player with a “can-do” attitude
passionate about providing great customer care with a bubbly personality
A confident and professional telephone manner
self-motivated, proactive, and able to work on your own initiative
managing your own workload and time, whilst developing effective and supportive relationships with colleagues and customers
respond to customer queries in a timely manner by email or phone whilst providing a friendly and professional service
develop and improve processes and ways of working
customer service advisor
Working hours
full-time
Salary
salary
Responsibility
other administrative tasks
the customer service agent will provide updates and answers to general customer queries, from product information, delivery status, upselling of products, order processing and complaints
respond to customer queries in a timely manner by email or phone whilst providing a friendly and professional service