COBALT SEARCH in Wantage Salary
BOSTON HOUSE DOWNSVIEW ROAD GROVE BUSINESS PARK WANTAGE OX12 9FF UNITED KINGDOM
TIN: 11489467
COBALT SEARCH Premium profile inactive Premium profile inactive
Earnings on positions in COBALT SEARCH
COBALT SEARCH is looking for employees for positions:
customer service
Responsibility
- set a clear vision and strategy that focuses on delivering a world class customer experience
- develop and deploy high quality, high impact customer experience initiatives
- analyse customer experience information, compile accurate records/reports and benchmark against other similar businesses or industry best practice where appropriate
- enhance and support existing community engagement activity
- manage, mentor and develop the Customer & Community team and nurture an environment where they can excel through encouragement and empowerment
Requirements
- excellent knowledge and experience of in-person customer service and a proven track record in delivering exceptional customer experience
- ability to think strategically, motivate and lead
- strong stakeholder engagement and rapport building expertise
- experience leading and managing teams
- awareness of the latest customer experience technology, trends and applications
- every application will be reviewed by a real person and responded to