Earnings on positions in CLAIRE'S

Estimated salary

£ 2000

Median salary at CLAIRE'S

£ 1750 Lowest salary
£ 1972 The average salary
£ 2166 Highest salary

CLAIRE'S is looking for employees for positions:

customer service advisors

Trade

  • retail
  • Retail

Language

  • english
  • french
  • german

Working hours

  • part-time

Responsibility

  • A brand ambassador for Claire’s always going above and beyond to provide exceptional customer service
  • we are looking to recruit a number of temporary roles to support our busy customer service team in the run up to, and during Christmas
  • supporting all online and in store customers with their queries or complaints in a timely manner whilst adhering to the customer service policies and procedures
  • achieving daily targets set for productivity to ensure departmental KPI’s and response times are maintained or exceeded at all times
  • what will you be doing?
  • escalate any store based issues to District Manager of store to investigate in order prevent further issues of this nature from being highlighted to customer services
  • assist other teams as necessary within Operations depending on work load, such as store communications and reception
  • handle customer contact over different channels such as; telephone, email, post, social media, Amazon and Ebay, ensuring a high level of service is provided and relevant KPI’s maintained at all times

Requirements

  • strong communication skills both verbal and written
  • able to communicate effectively with people of all job levels and personalities
  • previous experience in a fast paced customer service role communicating with customers via different channels such as telephone, email and social media. Able to work as part of a team and as an individual to achieve departmental KPI’s
  • we will accommodate applicants' needs, upon request, throughout all stages of the recruitment process
  • please inform us of the accommodation that you may require
  • claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities

customer service advisor

Working hours

  • part-time

Language

  • english
  • spanish
  • french
  • german

Responsibility

  • A brand ambassador for Claire’s always going above and beyond to provide exceptional customer service
  • we are looking to recruit a number of temporary roles to support our busy customer service team in the run up to, and during Christmas
  • supporting all online and in store customers with their queries or complaints in a timely manner whilst adhering to the customer service policies and procedures
  • achieving daily targets set for productivity to ensure departmental KPI’s and response times are maintained or exceeded at all times
  • what will you be doing?
  • assisting store colleagues with customer service issues that cannot be resolved at store level in order to maintain a high level of customer service
  • escalate any store based issues to District Manager of store to investigate in order prevent further issues of this nature from being highlighted to customer services
  • assist other teams as necessary within Operations depending on work load, such as store communications and reception

Requirements

  • strong communication skills both verbal and written
  • able to communicate effectively with people of all job levels and personalities
  • previous experience in a fast paced customer service role communicating with customers via different channels such as telephone, email and social media. Able to work as part of a team and as an individual to achieve departmental KPI’s
  • we will accommodate applicants' needs, upon request, throughout all stages of the recruitment process
  • please inform us of the accommodation that you may require
  • claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities

visual merchandiser

Working hours

  • part-time

Responsibility

  • availability to fit visits in each store twice per week
  • local transport routes or own transport essential, Travel Expenses reimbursed between stores
  • recover, replenish and merchandise the concession shop during frequent visits
  • travel is required to various stores within your assigned route
  • travel is required to various stores within your assigned route Asda Plymouth,New Look Plymouth and Matalan Plymouth
  • travel is required to various stores within your assigned route Asda Colchester/ Matalan Colchester
  • availability to fit a visit in store twice per week
  • travel is required for this role

Requirements

  • driving needed

sales assistant

Trade

  • retail
  • driving
  • Retail
  • Driving

Responsibility

  • supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • delivering sales through friendly and efficient customer service
  • ensuring our customers have a fun and enjoyable shopping experience
  • demonstrating Claire's products
  • assisting customers with their queries using your product knowledge
  • assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • ear piercing
  • ensuring the store looks presentable and inviting to our customers

quality assurance manager

Working hours

  • full-time

Responsibility

  • the position will deputise for the Head of Global QA as and when the need arises
  • we can offer this role on a hybrid basis working 2 days a week from our European HQ in Birmingham
  • ensuring products are tested/documentation obtained so that the product is safe and can be sold
  • providing training on legal requirements to Buyers/Suppliers/RSI as required
  • order approval on PEMS in EU and assistance on AS400 in NA
  • the Global QA Technical Manager will contribute to the effectiveness of the Quality team through leading the Technical Functions within the team
  • they will monitor and keep up to date on all legal changes and developments in the EU and NA and ensuring such changes are communicated to all affected parts of the business and suppliers
  • they will look to continuously improve the performance of the Global QA tech team through changes and development of their working procedures and knowledge

Requirements

  • educated to degree level or equivalent in Law or Chemistry; or role specific qualification or hold the equivalent job experience
  • experience of working within the legal system in the EU/NA – especially in relation to prosecuting or defending cases
  • working knowledge of European/NA product law /standards
  • we will accommodate applicants' needs, upon request, throughout all stages of the recruitment process
  • please inform us of the accommodation that you may require
  • demonstrable experience of working in a similar role; either within a Test House, a global Retail business environment or in an Advisory capacity for a legal consultancy

buyer

Working hours

  • full-time

Requirements

  • analytical buyers/merchants from selection backgrounds/account managers with merchant backgrounds
  • consumer-led, multi-channel organisations
  • strong European acumen desired
  • balance of analytics & creativity
  • understands trends and consumer behaviours, with analytical ability to turn into commercial output
  • innovative & open minded individual
  • proactive & solution oriented
  • strong foundational merchandising knowledge

Responsibility

  • agility to trade business through consistently evolving environments – analyse & report on sku & partner performance in season, drive tactical decisions to maximise trade, assess new product opportunities to support incremental growth
  • partner with other Merchants to drive cohesive brand handwriting across sectors & Concessions partners, finding synergies & learnings to win

digital marketing manager

Working hours

  • full-time

Responsibility

  • develop and execute digital marketing strategies that align with the company's goals and objectives
  • lead agency relationships and manage agency partners to ensure timely delivery of high-quality digital campaigns
  • manage budgets for digital marketing campaigns, including forecasting, tracking performance, and reporting on spend
  • drive revenue growth through effective digital marketing campaigns, focused but not limited paid search, display, paid social media, and SEO
  • manage SEO strategy, partnering with external agency and internal team with content recommendation, keyword research and landing pages optimization
  • develop and implement testing plans to continuously improve the effectiveness of digital marketing campaigns
  • monitor and report on key performance metrics, including conversion rates, customer acquisition costs, and return on ad spend
  • collaborate with cross-functional teams, including e-commerce, merchandising, finance, and IT, to optimize the customer journey and drive online sales

Requirements

  • bachelor's degree in Marketing, Business Administration, or a related field
  • minimum of 5 years of experience in digital marketing, with a focus on e-commerce and revenue growth
  • experience managing agency relationships and budgets for digital marketing campaigns
  • proven track record of driving revenue growth through digital marketing channels, including paid search, display, social media, and email marketing
  • strong analytical skills with experience in data-driven decision-making and testing
  • excellent communication and interpersonal skills with the ability to work effectively with cross-functional teams
  • experience in retail or fashion industry preferred
  • we will accommodate applicants' needs, upon request, throughout all stages of the recruitment process

finance business partner

Working hours

  • full-time

Language

  • english
  • french
  • german
  • dutch

Responsibility

  • ensuring projections are accurate and timely
  • cost control and efficiency, including Capex
  • regular SMT reporting of month end business performance
  • acting as a decision support for business managers
  • performing Salary/headcount reviews
  • supporting Head of Planning and Reporting to produce the annual plan
  • what are we looking for?

Requirements

  • education & Qualifications
  • part Qualified accountant , or beginning studies
  • educated to Degree level or QBE
  • desirable Criteria
  • experience of a Retail Environment
  • experience of preparing accounts for a multi-sited or departmental organisation
  • experience of Oracle Financials
  • knowledge of any European languages

contract manager

Working hours

  • part-time
  • full-time

Language

  • french

Responsibility

  • manage Claire’s merchandising and product strategy on the website
  • supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • improve functionality and user experience
  • delivering sales through friendly and efficient customer service
  • ensuring our customers have a fun and enjoyable shopping experience
  • drive the delivery of enriched product content that improves conversion and properly portrays Claire’s brand and assortment
  • coordinate with creative and UX teams on A/B testing strategies and execution
  • demonstrating Claire’s products

Requirements

  • BS/BA in Computer Science, Business, Marketing or equivalent experience required or at least 3 years eCommerce experience
  • A native French-speaker as the role will involve translation of copy
  • previous experience in an eCommerce environment, specifically related to site merchandising, product content creation, user experience, taxonomy, and/or internal search
  • understanding of Search Engine Optimisation , User Experience and A/B Testing
  • thorough, conscientious with a keen eye for detail
  • demonstrates a “can do” attitude
  • proactive work style with the ability to resolve problems
  • A commercial approach with an active interest in drawing on best practice and encouraging excellence

financial accountant

Language

  • french

Responsibility

  • assist in the production of monthly accounts for a number of Companies within the business - US GAAP reporting
  • the review of balance sheet account analyses on a monthly basis
  • assist in the production of quarterly and year end accounts, liaison with auditors thereon. Ensuring US reporting requirements met
  • aid where necessary in statutory accounts production
  • completion of certain taxation matters, corporate and VAT
  • production of monthly management information to aid management review and planning
  • responsibility for Fixed Assets for relevant Claires entities
  • ensure all SOX requirements through the business are complied with

Requirements

  • either Part Qualified Studying either AAT, CIMA or ACCA
  • conversational French skills
  • some experience in preparation of month end accounts, preferably for a multi-sited / departmental organisation
  • experience of a retail environment
  • experience of Oracle Financials
  • knowledge of US GAAP
  • attention to detail
  • or Degree 2:1 or above . Qualified/Part Qualified by Experience also considered

National average salary

2950 £

Average salary in this company

1972 £