CLAIRE'S  Salary

49 STATION ROAD POLEGATE BN26 6EA ENGLAND
Phone: +39 030 969 8715

CLAIRE'S
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Earnings on positions in CLAIRE'S

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Estimated salary

£ 1750

Median salary at CLAIRE'S

£ 1525 Lowest salary
£ 1930 The average salary
£ 2558 Highest salary

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CLAIRE'S is looking for employees for positions:

customer service advisors

Trade

  • retail
  • Retail

Language

  • english
  • french
  • german

Working hours

  • part-time

Responsibility

  • A brand ambassador for Claire’s always going above and beyond to provide exceptional customer service
  • we are looking to recruit a number of temporary roles to support our busy customer service team in the run up to, and during Christmas
  • supporting all online and in store customers with their queries or complaints in a timely manner whilst adhering to the customer service policies and procedures
  • achieving daily targets set for productivity to ensure departmental KPI’s and response times are maintained or exceeded at all times
  • what will you be doing?
  • escalate any store based issues to District Manager of store to investigate in order prevent further issues of this nature from being highlighted to customer services
  • assist other teams as necessary within Operations depending on work load, such as store communications and reception
  • handle customer contact over different channels such as; telephone, email, post, social media, Amazon and Ebay, ensuring a high level of service is provided and relevant KPI’s maintained at all times

Requirements

  • strong communication skills both verbal and written
  • able to communicate effectively with people of all job levels and personalities
  • previous experience in a fast paced customer service role communicating with customers via different channels such as telephone, email and social media. Able to work as part of a team and as an individual to achieve departmental KPI’s
  • we will accommodate applicants' needs, upon request, throughout all stages of the recruitment process
  • please inform us of the accommodation that you may require
  • claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities

Earnings on positions in CLAIRE'S

Average salary in this position
Average salary in this position in the country
2366 £
-6%
2241 £
1591 £
6%
1682 £
1750 £
36%
2364 £
2225 £
-7%
2079 £

National average salary

2950 £

Average salary in this company

1930 £

Graph of salary changes over time