civica is the UK’s leading public sector software provider, with more than 22 years of sustained growth
we’re developing and delivering the technologies that are transforming our vital public services, across Local Government, Education, Healthcare and beyond
manage meeting rooms and workplace booking system effectively
liaise with contractors and ensure relevant documentation is completed
conduct a daily check of the building and report all issues to Facilities Management
maintain stock levels for the breakout areas and stationery, placing orders and checking deliveries
we are recruiting for a Receptionist - Facilities Coordinator who will have the opportunity to run and manage our Business centre in Altrincham
organise and coordinate virtual office events and encourage fundraising activities
Requirements
this a great opportunity for a highly organised, pro-active, self-starter who has previous front of house or customer facing experience. You will be a bubbly and energetic individual with a real passion for providing a 1st class service
pensions administrator
Working hours
full-time
Responsibility
data input
use of Outlook and responding to customer queries
checking reports to ensure accuracy of payroll information
filing, paper and electronic
receiving, organising, and processing information
answering telephones and contacting customers to handle basic client queries
gathering and distributing mail
assisting the Payroll Controllers on various duties
Requirements
excellent communication skills at all levels, internally and externally
excellent customer relationship skills
time management
great attention to detail
marketing manager
Requirements
you’ll bring with you detailed knowledge and experience of delivering digital marketing techniques for compelling B2B approaches including programmatic campaigning
you will have experience of leading marketing teams and programmes internationally
for this role we are looking for a strategic marketing leader to join our growing business during an exciting period of transformation
we’re seeking an commercially focussed marketer to join our UK marketing team to provide strategic marketing leadership for an expanding area of our business
the role requires the development of consultative partnerships with key internal stakeholders to develop GTM strategies, that support the current and future requirements of the Group which includes product development, mergers and acquisitions and market diversification
you’ll be specifically responsible for the strategic marketing approach for Workforce Management solutions, initially in the UK, but also supporting colleagues in North America
support engineer
Working hours
full-time
Responsibility
manage and own tickets relating to hardware, software, networking and remote access issues
manage tickets and Customers either via remote tools or face to face
ask targeted questions to diagnose problems
able to try alternative pathways to resolve issues
work with the wider teams to resolve more challenging issues
work with 3rd party vendors
create documentation and manuals
support and guide other members of the team
Requirements
M365 Support Engineer
permanent
location: Luton - ONSITE 5 days per week
marketing executive
Requirements
A minimum of 3 years’ experience in B2B tech marketing
confident, experienced professional with excellent communication skills
we're currently recruiting for a Marketing Executive on a 12 Month fixed term contract to join our Marketing Team mid/late January
self-starter who can work autonomously, but also be a key team player
demonstrate experience of developing and delivering B2B marketing campaigns
you'll create the design & delivery of marketing campaigns to deliver inbound leads with solid pipeline for the sales team
analytical with a focus on results-based marketing
excellent prioritisation skills, able to successfully balance multiple projects simultaneously
team leader
Working hours
full-time
Requirements
desktop Team Leader
permanent
location: Luton - ONSITE 5 days per week
Responsibility
making recommendations to improve operational efficiency
deputising for the Customer Services Manager when required
attending monthly customer calls to provide updates on service levels
project manager
Working hours
full-time
Requirements
this will include having a dedicated mentor to support you every step of the way
we have several positions available across the UK. You’ll have the opportunity to work across business units and network with senior leaders spanning the Civica Group
principal responsibilities and tasks
our four-year apprenticeship programme will educate you to degree level and our Civica Academy, Group PMO, and Leaders across the business will provide you with all of the tools you need to succeed
we will support you to become a great Project Manager and you will learn how to…
Responsibility
direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes and emails
manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored
participate in project design meetings and propose improvements if necessary
buyer
Working hours
full-time
Responsibility
assume responsibility for allocated projects and identify new opportunities to deliver annual saving plan objectives
adopt category management and sourcing strategy
deliver best practice in areas such as market research, competitive tender process, supplier selection, negotiation, contract implementation and cost reduction
building and maintain effective relationships with key stakeholders and suppliers
adopt a professional and consistent approach in relation to all supplier relationships
take on ad-hoc Purchasing projects, coordinating and analysing options and present findings to line manager
support the department objectives and performance towards key goals
providing excellent support, ensuring all Doctors and Consultants receive a high level of care via phone and email
working within our Healthcare Medical Billing Division you will be the main point of contact for a number of client accounts
Requirements
good all round IT skills including MS Office
organised
experience of working in a busy office
attention to detail
numerate and literate
excellent telephone manner
desire to progress
positive ‘can do’ approach
apprentice
Working hours
full-time
apprenticeship
Requirements
creation, coordination and tracking of pre work for academy workshops/programmes
delivery/facilitation of induction and interpersonal skills training on an ad-hoc basis
you will be dealing directly with customer support enquiries online, on the phone, e-mail & via remote access
support with key global OD projects when required
take part in continuous improvement projects for the Academy team
coordinate academy workshop set up when required - room bookings and lunch/refreshment bookings
responding to general learning and development queries via a shared inbox – a key point of contact for the business
as a member of the Organisational Development Team the Apprentice Organisational Development Coordinator will be a significant team player in supporting both the Group OD Partner and global OD team in the delivery, management and coordination of our group OD activities
Responsibility
responsible for the maintenance of training records on our HR system