CITY CRUISES Salary

Rating of the company
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5 reviews in total
  London
CHERRY GARDEN PIER CHERRY GARDEN STREET ROTHERHITHE LONDON SE16 4TU
TIN: 00312286
  Transportation & logistics
Rating of the company
based on 0 evaluations
5 reviews in total

Earnings on positions in CITY CRUISES

Estimated salary

£ 2208

Median salary at CITY CRUISES

£ 1760 Lowest salary
£ 2484 The average salary
£ 4166 Highest salary

CITY CRUISES is looking for employees for positions:

engineering project manager

Working hours

  • full-time

Requirements

  • 5-10 years relevant industry experience
  • extensive Project Management experience – gained in an engineering discipline
  • A working knowledge of Health & Safety systems and protocols. A Health and Safety qualification is highly desirable
  • substantial experience of working at a strategic level on complex issues
  • proven organisation skills and ability to manage multiple projects simultaneously
  • proven experience managing project teams, delegating work assignments and managing workflow according to budgetary requirements
  • experience and/or knowledge of MCA regulations in the areas the Company operates
  • proven experience in successfully running and delivering on tender agreement projects

Responsibility

  • budget Management – control costs to ensure expenditure is in line with the agreed departmental budget
  • prepare detailed project and resource plans to support the CAPEX budget, controlling all key elements of the plan whilst ensuring company goals are met
  • maintain vessels to the standards required by the MCA and those laid out in our SMS and meet shipbuilder/manufacturer specifications
  • develop, oversee and manage strategic engineering initiatives such as Zero Boat Emissions, the Hispaniola Site, Boat Grandfather Rights and other Environmental projects
  • ensure engineering activity is conducted in the most environmentally safe way
  • be an Ambassador for our RESPECT Service System & Values
  • support the Engineering Director to plan, manage and oversee the Fleet Engineering Department, including all Company vessels and shore-based sites

manager

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • the Functions Manager is responsible for achieving the quality of service by developing and managing a well-trained and customer-orientated team
  • responsible for leading the day-to-day functions operations with excellent leadership and decision-making to deliver the best possible operational standards
  • keep the flow and service speed moving to ensure the highest levels customer care, while simultaneously upholding Safety, Cleanliness, Quality
  • monitor, supervise, train and evaluate functions staff
  • city Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services
  • food safety & Hygiene
  • we operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London, Poole and York
  • standard Operating Process and Service Levels

Requirements

  • ideally educated to a degree level or similar professional qualification
  • experience in a variety of noteworthy up-scale restaurants and higher volume catering establishments
  • experience in Event Management, Conferences or Banqueting
  • at least one year’s previous Management experience restaurant and ideally multi-faceted catering establishment
  • exceptional communication skills, both written and verbal, with a positive attitude
  • strong attention to detail, highly organized, pro-active, motivated, and able to work well under pressure and on own initiative
  • hospitality: 1 year
  • customer service: 1 year

chef

Working hours

  • full-time

Responsibility

  • preparing, cooking and presenting dishes
  • managing and training any Demi-Chef De Parties or Commis working with the Chef
  • helping the Sous Chef and Head Chef to develop new dishes and menus
  • ensuring high standards of food hygiene and following the rules of health and safety
  • monitoring portion and waste control to maintain profit margins
  • city Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services on river Thames
  • ensuring food is made with fresh ingredients and the appropriate seasoning, flavour and garnishing
  • we operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London, Poole and York

Salary

  • salary

head chef

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • within this role, the Head Chef will provide menus, costings, food development & mentoring the kitchen team
  • food is your passion along with our guest service along with growing the careers of the F&B team
  • create menus for current products, private hires and seasonal festivities
  • to recruit and restructure as necessary to achieve the business goals within budget
  • city Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services
  • manage the kitchen operation including paperwork and administration
  • we operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London, Poole and York
  • weekly stock takes

Requirements

  • previous experience in a Head Chef, with experience of high-volume catering and hospitality
  • qualification in culinary arts, or similar is desired, but not essential
  • industry acumen and knowledge of external catering developments and innovations
  • excellent managerial skills and experience of managing a team of Chefs
  • good communication skills and ability to communicate at all levels
  • good financial awareness
  • experience in using Procure wizard system or equivalent
  • personal innovation and passion for quality food

team leader

Working hours

  • full-time | Permanent

Responsibility

  • this is a full time permanent position - based onsite at our London Piers
  • this role is paying a salary of £28,080 plus commission and the contract is 45 hours per week
  • this role is paying a salary of £28,080 plus commission
  • to deputise for the pier manager when required
  • this is a full time permanent position - based onsite at our London Piers. The successful candidate will need to be fully flexible across Monday - Sunday
  • support staff in resolving issues and discrepancies during the shift and reporting any unresolved issues to management
  • to perform the role of Team Leader throughout the week and to act in the capacity of a customer service agent when required
  • to support the pier manager with on the job training and leadership of customer service agents to ensure the correct use of Standard Operation Procedures on a daily basis

Salary

  • salary

Education

  • educated to GCSE’s or equivalent

Requirements

  • experience in a team leader or supervisor role
  • experience in selling products and services and cash handling
  • experience working in customer service with high volumes of people
  • perform great customer service
  • respect your colleagues and City Cruises customers
  • act with integrity at all times
  • deliver excellence through profit, customer satisfaction and living our City Cruises values
  • work with empathy

customer service

Working hours

  • full-time

Responsibility

  • £28,080 plus commission
  • working 3 days on with 2 days off on a rotating shift pattern
  • known internally as Cabin Crew Supervisor
  • support staff in resolving issues and discrepancies during the shift and reporting any unresolved issues to management
  • demonstrate best practice is sales and customer service techniques and ensure the effective supervision of all team members on your shift
  • observe and evaluate cabin crew performance. Offer advice and recommendations for improvements. Highlight training needs to Food & Beverage department
  • on the job training and supervision of cabin crew to ensure the correct use of Standard Operation Procedures on a daily basis
  • supervise cabin crew in their support of the boat crew

Salary

  • salary

Requirements

  • educational Level/Qualifications
  • educated to GCSE level or equivalent
  • perform great customer service
  • act with integrity at all times
  • proven experience within Customer Services in a customer facing role
  • supervised a team
  • approach everything with integrity with what you do
  • deliver excellence through profit, customer satisfaction and living our City Cruises values

customer service manager

Working hours

  • full-time

Salary

  • salary

Responsibility

  • manage the Cabin Crew team performance and ensure that the team are working to Company standards
  • able to plan and implement retail display and product change in order to maximise sales
  • manage the Supervisors daily performance and coordinate monthly Supervisor meetings
  • train and develop the Cabin Crew team to complete extra support to the department
  • conduct regular one to one meetings with the Supervisors, reviewing performance and any other HR challenges
  • liaise with the HR department and release any members of the Guest Experience team for any HR related meetings
  • manage and conduct appraisals for Supervisors and Guest Experience Assistants
  • manage and delegate monthly audits of boat equipment to Supervisors and communicate to the Procurement team

Requirements

  • educated to A level or equivalent
  • experience in managing schedules and rota’s
  • experience in managing and leading a team
  • strong customer facing role experience
  • worked in a Guest Experience/Sales/Retail Environment
  • good organisational skills
  • experience in retail management and retail merchandise planning
  • experience of delivering Staff wellness

senior software engineer

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • lead the delivery of high quality, innovative, flexible, and scalable technical solutions that meet business requirements
  • perform hands-on development and provide thoughtful code reviews
  • mentor and lead development team members to continuously improve quality and productivity to achieve business results
  • design, develop, test and support applications and services using JavaScript, React, Node, Dynamo DB and others
  • engage with the business in requirements analysis, leading to high-quality user stories and acceptance criteria
  • partner with the business stakeholders, peers, IT groups and communicate effectively
  • conversing in GraphQL with backend teams to design APIs
  • experimenting and suggesting improvements to our frontend tools & workflows

Requirements

  • advanced knowledge of software development methodology, techniques & standards
  • strong understanding of software design concepts, patterns, tools and best practices
  • ability and willingness to work onsite
  • should have built and used a REST API and GRAPHQL
  • experience with JavaScript, Redux and React.js is a must
  • experience with Node.js is preferred
  • experience with Dynamo DB is a plus
  • experience with Serverless Framework is a plus

chef de partie

Working hours

  • full-time

Salary

  • salary

Responsibility

  • preparing, cooking and presenting dishes
  • managing and training any demi-chef de parties or commis working with you
  • helping the sous chef and head chef to develop new dishes and menus
  • ensuring you have high standards of food hygiene and follow the rules of health and safety
  • monitoring portion and waste control to maintain profit margins
  • experience of kitchen equipment
  • monitor temperature control of food and equipment for safe food production
  • ensure prompt and efficient provision of all scheduled food services

Education

  • NVQ/SVQ Level 2
  • food safety Level 2/3
  • allergen training

Requirements

  • great cooking skills
  • A cool head
  • previous experience at working in functions, events
  • an ability to delegate appropriately
  • organisational flair
  • A grasp of profit margins

maintenance manager

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • previous experience in mechanical and electrical engineering
  • 12/24VDC control & auxiliary system knowledge
  • engineering operations experience
  • PMS procedures
  • safe working practices & health and safety awareness
  • communication & interpersonal skills
  • commercial awareness
  • problem & prioritizing skills

Responsibility

  • perform routine preventive maintenance to ensure the smooth running of the TJ & Work Boat fleet
  • oversee any engine, drive line, tube or gel coat repair requirements as required
  • perform regular TJ & Work Boat fleet servicing, ensuring that all equipment is functioning
  • manage the TJ Engineering Maintenance System, by prioritizing the workload, carrying out the bulk of the works and if necessary, allocating works with engineering, ensuring the work is undertaken on a timely basis and that each job is properly completed and signed off on the system
  • assist with planning the TJ annual dockings and relicensing of the vessels to meet PLA and local authority requirements on a timely basis
  • develop TJ maintenance schedules and communicate plan to the relevant departments, including engine and deck equipment servicing in line with both manufacturers and regulatory guidelines
  • assist with ensuring the TJ annual budget meets actual spend and highlight the areas where any over or under spend is likely to occur

Earnings on positions in CITY CRUISES

Average salary in this position
Average salary in this position in the country
accounts clerk
2500 £
-15%
2140 £
marketing manager
2916 £
26%
3672 £
operations manager
4166 £
-5%
3967 £

National average salary

2950 £

Average salary in this company

2484 £