CITY CRUISES Salary
Rating of the company
0 ratings
5 reviews
London
CHERRY GARDEN PIER CHERRY GARDEN STREET ROTHERHITHE LONDON SE16 4TU
TIN:
00312286
Transportation & logistics

Earnings on positions in CITY CRUISES

Earnings on positions in CITY CRUISES

Average salary in this position
Average salary in this position in the country
accounts clerk
2500 £
-14%
2173 £
marketing manager
2916 £
28%
3725 £
operations manager
4166 £
-4%
4005 £

National average salary

2950 £

Average salary in this company

2742 £

Estimated salary

£ 2500

Median salary at CITY CRUISES

£ 1920 Lowest salary
£ 2742 The average salary
£ 4166 Highest salary

CITY CRUISES is looking for employees for positions:

engineering project manager

Working hours

  • full-time

Requirements

  • 5-10 years relevant industry experience
  • extensive Project Management experience – gained in an engineering discipline
  • A working knowledge of Health & Safety systems and protocols. A Health and Safety qualification is highly desirable
  • substantial experience of working at a strategic level on complex issues
  • proven organisation skills and ability to manage multiple projects simultaneously
  • proven experience managing project teams, delegating work assignments and managing workflow according to budgetary requirements
  • experience and/or knowledge of MCA regulations in the areas the Company operates
  • proven experience in successfully running and delivering on tender agreement projects

Responsibility

  • budget Management – control costs to ensure expenditure is in line with the agreed departmental budget
  • prepare detailed project and resource plans to support the CAPEX budget, controlling all key elements of the plan whilst ensuring company goals are met
  • maintain vessels to the standards required by the MCA and those laid out in our SMS and meet shipbuilder/manufacturer specifications
  • develop, oversee and manage strategic engineering initiatives such as Zero Boat Emissions, the Hispaniola Site, Boat Grandfather Rights and other Environmental projects
  • ensure engineering activity is conducted in the most environmentally safe way
  • be an Ambassador for our RESPECT Service System & Values
  • support the Engineering Director to plan, manage and oversee the Fleet Engineering Department, including all Company vessels and shore-based sites

manager

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • the Functions Manager is responsible for achieving the quality of service by developing and managing a well-trained and customer-orientated team
  • responsible for leading the day-to-day functions operations with excellent leadership and decision-making to deliver the best possible operational standards
  • keep the flow and service speed moving to ensure the highest levels customer care, while simultaneously upholding Safety, Cleanliness, Quality
  • monitor, supervise, train and evaluate functions staff
  • city Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services
  • food safety & Hygiene
  • we operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London, Poole and York
  • standard Operating Process and Service Levels

Requirements

  • ideally educated to a degree level or similar professional qualification
  • experience in a variety of noteworthy up-scale restaurants and higher volume catering establishments
  • experience in Event Management, Conferences or Banqueting
  • at least one year’s previous Management experience restaurant and ideally multi-faceted catering establishment
  • exceptional communication skills, both written and verbal, with a positive attitude
  • strong attention to detail, highly organized, pro-active, motivated, and able to work well under pressure and on own initiative
  • hospitality: 1 year
  • customer service: 1 year

chef

Working hours

  • full-time

Responsibility

  • preparing, cooking and presenting dishes
  • managing and training any Demi-Chef De Parties or Commis working with the Chef
  • helping the Sous Chef and Head Chef to develop new dishes and menus
  • ensuring high standards of food hygiene and following the rules of health and safety
  • monitoring portion and waste control to maintain profit margins
  • city Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services on river Thames
  • ensuring food is made with fresh ingredients and the appropriate seasoning, flavour and garnishing
  • we operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London, Poole and York

Salary

  • salary

head chef

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • within this role, the Head Chef will provide menus, costings, food development & mentoring the kitchen team
  • food is your passion along with our guest service along with growing the careers of the F&B team
  • create menus for current products, private hires and seasonal festivities
  • to recruit and restructure as necessary to achieve the business goals within budget
  • city Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services
  • manage the kitchen operation including paperwork and administration
  • we operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London, Poole and York
  • weekly stock takes

Requirements

  • previous experience in a Head Chef, with experience of high-volume catering and hospitality
  • qualification in culinary arts, or similar is desired, but not essential
  • industry acumen and knowledge of external catering developments and innovations
  • excellent managerial skills and experience of managing a team of Chefs
  • good communication skills and ability to communicate at all levels
  • good financial awareness
  • experience in using Procure wizard system or equivalent
  • personal innovation and passion for quality food

team leader

Working hours

  • full-time | Permanent

Responsibility

  • this is a full time permanent position - based onsite at our London Piers
  • this role is paying a salary of £28,080 plus commission and the contract is 45 hours per week
  • this role is paying a salary of £28,080 plus commission
  • to deputise for the pier manager when required
  • this is a full time permanent position - based onsite at our London Piers. The successful candidate will need to be fully flexible across Monday - Sunday
  • support staff in resolving issues and discrepancies during the shift and reporting any unresolved issues to management
  • to perform the role of Team Leader throughout the week and to act in the capacity of a customer service agent when required
  • to support the pier manager with on the job training and leadership of customer service agents to ensure the correct use of Standard Operation Procedures on a daily basis

Salary

  • salary

Education

  • educated to GCSE’s or equivalent

Requirements

  • experience in a team leader or supervisor role
  • experience in selling products and services and cash handling
  • experience working in customer service with high volumes of people
  • perform great customer service
  • respect your colleagues and City Cruises customers
  • act with integrity at all times
  • deliver excellence through profit, customer satisfaction and living our City Cruises values
  • work with empathy

customer service

Working hours

  • full-time

Responsibility

  • £28,080 plus commission
  • working 3 days on with 2 days off on a rotating shift pattern
  • known internally as Cabin Crew Supervisor
  • support staff in resolving issues and discrepancies during the shift and reporting any unresolved issues to management
  • demonstrate best practice is sales and customer service techniques and ensure the effective supervision of all team members on your shift
  • observe and evaluate cabin crew performance. Offer advice and recommendations for improvements. Highlight training needs to Food & Beverage department
  • on the job training and supervision of cabin crew to ensure the correct use of Standard Operation Procedures on a daily basis
  • supervise cabin crew in their support of the boat crew

Salary

  • salary

Requirements

  • educational Level/Qualifications
  • educated to GCSE level or equivalent
  • perform great customer service
  • act with integrity at all times
  • proven experience within Customer Services in a customer facing role
  • supervised a team
  • approach everything with integrity with what you do
  • deliver excellence through profit, customer satisfaction and living our City Cruises values

customer service manager

Working hours

  • full-time

Salary

  • salary

Responsibility

  • manage the Cabin Crew team performance and ensure that the team are working to Company standards
  • able to plan and implement retail display and product change in order to maximise sales
  • manage the Supervisors daily performance and coordinate monthly Supervisor meetings
  • train and develop the Cabin Crew team to complete extra support to the department
  • conduct regular one to one meetings with the Supervisors, reviewing performance and any other HR challenges
  • liaise with the HR department and release any members of the Guest Experience team for any HR related meetings
  • manage and conduct appraisals for Supervisors and Guest Experience Assistants
  • manage and delegate monthly audits of boat equipment to Supervisors and communicate to the Procurement team

Requirements

  • educated to A level or equivalent
  • experience in managing schedules and rota’s
  • experience in managing and leading a team
  • strong customer facing role experience
  • worked in a Guest Experience/Sales/Retail Environment
  • good organisational skills
  • experience in retail management and retail merchandise planning
  • experience of delivering Staff wellness

senior software engineer

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • lead the delivery of high quality, innovative, flexible, and scalable technical solutions that meet business requirements
  • perform hands-on development and provide thoughtful code reviews
  • mentor and lead development team members to continuously improve quality and productivity to achieve business results
  • design, develop, test and support applications and services using JavaScript, React, Node, Dynamo DB and others
  • engage with the business in requirements analysis, leading to high-quality user stories and acceptance criteria
  • partner with the business stakeholders, peers, IT groups and communicate effectively
  • conversing in GraphQL with backend teams to design APIs
  • experimenting and suggesting improvements to our frontend tools & workflows

Requirements

  • advanced knowledge of software development methodology, techniques & standards
  • strong understanding of software design concepts, patterns, tools and best practices
  • ability and willingness to work onsite
  • should have built and used a REST API and GRAPHQL
  • experience with JavaScript, Redux and React.js is a must
  • experience with Node.js is preferred
  • experience with Dynamo DB is a plus
  • experience with Serverless Framework is a plus

chef de partie

Working hours

  • full-time

Salary

  • salary

Responsibility

  • preparing, cooking and presenting dishes
  • managing and training any demi-chef de parties or commis working with you
  • helping the sous chef and head chef to develop new dishes and menus
  • ensuring you have high standards of food hygiene and follow the rules of health and safety
  • monitoring portion and waste control to maintain profit margins
  • experience of kitchen equipment
  • monitor temperature control of food and equipment for safe food production
  • ensure prompt and efficient provision of all scheduled food services

Education

  • NVQ/SVQ Level 2
  • food safety Level 2/3
  • allergen training

Requirements

  • great cooking skills
  • A cool head
  • previous experience at working in functions, events
  • an ability to delegate appropriately
  • organisational flair
  • A grasp of profit margins

maintenance manager

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • previous experience in mechanical and electrical engineering
  • 12/24VDC control & auxiliary system knowledge
  • engineering operations experience
  • PMS procedures
  • safe working practices & health and safety awareness
  • communication & interpersonal skills
  • commercial awareness
  • problem & prioritizing skills

Responsibility

  • perform routine preventive maintenance to ensure the smooth running of the TJ & Work Boat fleet
  • oversee any engine, drive line, tube or gel coat repair requirements as required
  • perform regular TJ & Work Boat fleet servicing, ensuring that all equipment is functioning
  • manage the TJ Engineering Maintenance System, by prioritizing the workload, carrying out the bulk of the works and if necessary, allocating works with engineering, ensuring the work is undertaken on a timely basis and that each job is properly completed and signed off on the system
  • assist with planning the TJ annual dockings and relicensing of the vessels to meet PLA and local authority requirements on a timely basis
  • develop TJ maintenance schedules and communicate plan to the relevant departments, including engine and deck equipment servicing in line with both manufacturers and regulatory guidelines
  • assist with ensuring the TJ annual budget meets actual spend and highlight the areas where any over or under spend is likely to occur