cisilion is an award-winning global systems integrator and managed service provider, working with clients in over 70 countries across five continents
we hold Gold Partner status with leading technology vendors including Cisco, Microsoft, and Dell Technologies
our people is what enables us to do this
they are the core of our business and are what make Cisilion such a great and fast-growing company
as the company’s Accounts Payable Clerk, you will take ownership of several Cisilion supplier accounts
cisilion has the exciting opportunity for an Account Payable Clerk to join their dynamic finance team based out of their Leatherhead, Surrey HQ
you would ensure that invoices are posted accurately, with supplier statements reconciled fully
you will monitor bank outgoings to ensure they are in line with payment expectations
Requirements
minimum 3 years’ experience of Accounts Payable within a commercial environment
good attention to detail
credit Cards and Expenses claims processing
requesting supplier statements and reconciling efficiently
able to work on own initiative
posting multi-currency purchase invoices and credit notes to system
excellent verbal and written communication
calling & emailing suppliers to resolve queries promptly
engineer
Working hours
full-time
Benefits
laptop
Salary
salary
Responsibility
develop, build, and maintain technical and personal rapport with clients
ensure high levels of incident ownership through incident lifecycle to a satisfactory conclusion
analyse customer problems and provide suitable solutions within SLA timescales
understand and operate the escalations procedures both internally and with our partners
identify root cause of customer escalations and strive towards a “zero rework” mindset
set and maintain performance monitors/logging to determine potential performance or configuration issues and proactively recommending steps to remedy as appropriate
role: Microsoft Support Engineer
reporting to: Service Centre Manager
Requirements
experience troubleshooting MS Teams Infrastructure including SBC’s
experience troubleshooting Active Directory and Windows Servers
experience in supporting and troubleshooting customer environments ideally around Azure IaaS and PaaS environments, including, but not limited to Azure Networking, Azure AD Services and Azure Monitor an Intune
security engineer
Working hours
full-time
Benefits
laptop
Salary
salary
Responsibility
cisilion has the exciting opportunity for a Network Security Engineer to provide 2nd/3rd line support to our customers across a broad range of Security and Routing / Switching solutions
cisilion is an award winning global systems integrator and managed service provider, working with clients in over 70 countries across five continents. We partner with leading technology vendors including Cisco, Microsoft, Dell EMC and Riverbed
technical Support: Support tickets for our Customers
thought Leadership: be seen as a thought leader of technology within the Networking Team
CSIP: proactively involve, influence and measure Continual Service Improvements for targeted Customers
problem Management: systematically work problems through within the Networking team
technical Escalation: Be a technical escalation point for the First Line function
transition: Assist projects and new customers into live operations
Requirements
ability to ask for help and take ownership of mistakes
strong planning and organisation ability
ability to take ownership and responsibility of tasks and projects
relationship management skills
ability to work efficiently under pressure
good time management and prioritisation skills
commercial awareness
significant industry knowledge and experience
service manager
Working hours
full-time
Requirements
high-level understanding of Cisco and/or Microsoft technologies
experience of managing business to business transitions, not just internal company ones
ITIL accredited
senior buyer
Working hours
full-time
Benefits
laptop
Salary
salary
Responsibility
placing orders on suppliers within 24hrs of sales order entry
chasing suppliers for lead-times & delivery updates
ensuring system data is up to date and accurate at all times
working closely with project management team to ensure back orders are invoiced in a timely manner
use Cisco’s CCW platform to place purchase orders onto Cisco and manage subscriptions
proactively managing all purchase orders using the tools available - 3rd party vendor portals, etc
raising & managing cases on Cisco to successful completion & highlighting to the business to avoid reoccurrence
focused approach to customer back orders, working productively with sales and sales support
Requirements
A solid purchasing background with good negotiation skills
experience of working in a fast-paced procurement or commercial environment essential
ability to form close working relationships
relevant industry experience preferable, knowledge of IT products &/or services would be an advantage
excellent communication and analytical skills with a good attention to detail
extremely good attention to detail with accuracy skills to ensure information is correct
determination to see all complex tasks to completion
strong interpersonal skills, talking to internal & external stakeholders, ensuring effective communication
sales manager
Working hours
full-time
Language
english
Salary
salary
project coordinator
Working hours
full-time
Requirements
we are looking for someone who has c
you will have a strong understanding of the project lifecycle with knowledge of industry standard project management methodology
2yrs + experience as a Project Coordinator already
familiarity in the Cisco and Microsoft Technology space will be advantageous, as would previous experience of working within the IT Managed Service industry
in this role as Project Coordinator, you will support the delivery of IT projects by providing a comprehensive level of administrative support to the project manager and project team, to ensure they are fully supported, ensuring smooth and efficient running of project
additionally, the successful candidate will be required to support the PMO function with key administrative tasks and provide input into the streamlining and continual improvement of processes
enterprise architect
Working hours
full-time
Salary
salary
Responsibility
help to create customer and sales facing content for sales enablement and marketing as needed
run or host customer workshops, and webinars as needed or as part of sales engagement
assist and lead as part of the “account team”, our sales, customer success and project teams to help identify and qualify new opportunities, answer RFP/RFIs, prepare and deliver solution-based product presentations as well as, where appropriate, scope and deliver proof of concepts which meet customer business requirements
act as the technical authority for customer engagements and opportunities, assisting with pre-sales enquires, solution architecture and even pricing delivery effort or solutions - working with our delivery and support teams to ensure solutions have end to end business support throughout the customer’s transformational journey
build rapport with both colleagues, our customers and with Microsoft in achieving the business goals of the customer while helping Cisilion acquire new customers and grow our recognised consumption of services across our client base
retain and develop technical and sales facing knowledge of the Microsoft 365 and Azure solutions and work with peers and management to continue develop solutions that meet the needs of our customers
Requirements
minimum three years solution architecture/consultancy experience across the Microsoft 365 stack
understand the wider architecture outside of Microsoft such as backup technologies, identity and other cloud vendors/integrators
experience of core datacentre technologies, including compute and storage platforms, virtualisation and private cloud environments and disaster recovery technologies
knowledge of both datacentre and cloud networking technologies
experience of core cloud frameworks to enable or expand on M365 workloads
tenant to tenant migrations
hold or be able to pass at a minimumMS100 and MS101 and be able to work towards Microsoft advanced specialization certifications
good understanding of general and sector specific cloud compliance and regulatory requirements
infrastructure project manager
Working hours
full-time
account director
Working hours
full-time
Language
english
Salary
salary
Responsibility
run your own business within the business
responsible for prospecting and on-boarding new clients in a ‘win and retain’ strategy
consultative sales approach as it is a hunter / farmer role
some customer accounts available to inherit
role: Account Director
reporting to: Sales Manager
department: Sales
location: Heron Tower
Requirements
essential
excellent written and verbal communication, listening, negotiation and presentation skills
MUST have a track record of selling either Cisco and / or Microsoft solutions to commercial organisations or public sector
ability to identify and generate new business
strong planning and organisation skills
capable of selling; Hardware, software, professional services, and managed services
