systems engineer
4 the last 95 days, recently 2023-06-07
Responsibility
- take ownership of support calls as and when required
- act as an escalation point and technical lead for any major outages for both external customers and Proband’s internal network
- provide technical support and solutions to our customers
Show more +10 - troubleshoot problems, carry out system tests, and recommend solutions
- install, configure, and maintain hardware and software systems
- monitor system performance and provide proactive solutions
- ensure compliance with security policies and procedures
- remain up to date with the latest technologies and platforms
- develop and maintain documentation
- assist with cross-training
- liaise with vendors to ensure timely resolution of problems
- working within agreed SLA’s
- working alongside the support department
Requirements
- V-Model
- requirements Gathering
- design
Show more +48 - strong knowledge of Networking
- strong knowledge of controller-based Wireless technologies and troubleshooting
- knowledge of WAN technologies installation and troubleshooting
- experience of working with and managing 3rd party vendors to drive cases to resolution
- expertise in VMware/ Hyper-V
- experience of dealing with major outages including ransomware/crypto locker attacks
- experience of working on different customer environments
- excellent troubleshooting skills
- obtaining information from customers and internal documentation to produce an initial suite of requirements
- excellent and demonstrable documentation ability, for both technical documents and customer communication
- in-depth knowledge of Windows Server
- MUST HAVE MBSE experience
- systems engineering concepts, using the V-cycle model
- expertise in Firewalls, Routers, and Switches
- expertise in Windows Desktop Operating Systems
- make the 'right’ decisions on behalf of our customers
- entering and editing requirements in a database
- expert knowledge of Active Directory, Azure AD, MFA, Conditional Access, Endpoint Manager
- willing to go the 'extra mile’ in helping solve client issues
- reviewing requirements with the customer and other stakeholders
- mathematical modelling assessing the 6-degrees-of-freedom
- strong communication skills both written and verbally
- planning and managing initial and future tasks
- systems Architecture tools such as IBM Rhapsody and Sparx
- sharePoint
- analytical and methodical approach
- using mathematical software modelling
- test Plans covering Test and Acceptance Criteria, achieving Certification
- microsoft Teams / Teams Voice
- ability to work under pressure and manage different call priorities
- defining and developing system architecture
- processing data from trials, and if necessary, other forms of evidence to prove the design and satisfy Test Plans
- oneDrive
- keenness to expand knowledge both in and out of work
- producing Test Plans to cover test criteria and allow certification
- producing and assessing Concept Definition early in the lifecycle by extrapolating information from Baseline Concept documentation
- ability to work independently to solve support issues in an innovative fashion while acknowledging you are part of a team and know when to request assistance
- autopilot
- must be able to communicate clearly at a technical and end-user level
- writing Technical Reports
- producing and developing Technical Proposals
- experience building servers and AD from scratch
- must have excellent documentation skills
- estimating costs
- estimating Costs
- knowledge of SAN and shared storage, technologies such as NFS and iSCSI, snapshotting, replication, and cloning
- flexible working hours - OOH when required for major outages
- strong knowledge and administration of:Microsoft 365
low salary - 16% lower than the average in this position
Earnings for position systems engineer
systems engineer - How much money do you make working at this position?
Average salary at company CHAPMAN TATE ASSOCIATES is 3542£.
The national average salary is 3500£.
1700 £
Lowest
Lowest
3650 £
Average
Average
5600 £
Highest
Highest
Salary in other companies in the position systems engineer
JEFFERSON WELLS | 12800 £ | 8500 £ 12800 £ |
ROBERTSON SUMNER | 11200 £ | 8500 £ 12800 £ |
MCGREGOR BOYALL CONSULTING | 10014 £ | 8500 £ 12800 £ |
SANDERSON RECRUITMENT PLC | 10000 £ | 8500 £ 12800 £ |
TECHNICHE GLOBAL | 9790 £ | 8500 £ 12800 £ |
UNDERSTANDING RECRUITMENT | 9062 £ | 8500 £ 12800 £ |
ESSENTIAL EMPLOYMENT | 9000 £ | 8500 £ 12800 £ |
KITE HUMAN CAPITAL | 8750 £ | 8500 £ 12800 £ |
LINE UP AVIATION | 8533 £ | 8500 £ 12800 £ |
REED PROFESSIONAL SERVICES LLP | 8500 £ | 8500 £ 12800 £ |