receptionist
Responsibility
Requirements
Current offers for the position:
Front of House Receptionist Belfast
FULL JOB DESCRIPTION: Job Title: Front of House ReceptionistReporting To: General ManagerHours: This is a full-time position, 37.5 hours per week, based on 5 days out of 7, including weekend work.Location: Belfast City Centre\*Previous applicants need not apply\*Company background: We are Central Belfast Apartments; the number one serviced accommodation management company in Northern Ireland, ranked top on TripAdvisor. We currently manage a portfolio of properties on behalf of our clients. We work incredibly hard to ensure guests have the best accommodation experience, setting them up to enjoy Belfast at it's finest. A warm welcome is guaranteed. We excel with our prime locations, stylish and homely décor and unbeatable customer satisfaction levels.We’re at a critical period in our growth. We want to be the number one SA management company in Ireland, giving our property owner clients freedom and peace of mind, while providing guests with an exceptional base from which they can visit and have a great experience.We need you to help us get there. We’re a small, close-knit team with aspirations that will provide opportunities. We’re looking for someone with the right skills to complement what we already have, a passion for customer service and an enthusiasm for our city.SUMMARY OF THE ROLE: Central Belfast Apartments is seeking an exceptional candidate to support us with our front of house. The Company prides itself on offering outstanding customer service which is reflected in our reviews. The duties of the role consist of:1. To undertake front of house duties, including responding to enquiries, managing bookings and supporting the needs of guests, to ensure a superb customer service experience.2. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high q
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